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“Average and Perfectly Acceptable” 3 of 5 stars
Review of Copacabana

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Copacabana
3.0 of 5 Hotel   |   Calle 1ra. e/ 44 & 46 | Miramar, Havana, Cuba   |  
Hotel amenities
Ranked #30 of 75 hotels in Havana
caramat.on
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Average and Perfectly Acceptable”
3 of 5 stars Reviewed April 7, 2013

If you want a clean and reasonable hotel to see the sights of Havana then the Copacabana in the embassy district of Havana is perfectly acceptable. It has the benefit of a pool next to an enclosure of a Carribean pool so most rooms have a view and sound of the beautiful sea without a sandy beach. After a tiring day seeing the colourful sights of old Havana the pools are refreshing. The staff are generally helpful and the surprising towel creatures designed by Elsa our chambermaid was like coming back to a cruise ship cabin every night. The breakfast selection was superb; fresh breads, fruit and juices. Good coffee from a machine, deli meats and cheese, Fried eggs or omlettes prepared in front of you and variety of cereals and potatoes and Cuban dishes and pasteries that you could choose from to start your busy tourist day. There was alway a musical group playing in the lobby bar so expect to be confronted by a band member to buy a CD for $10CUC which is the going rates for all groups CD's around Havana. The going rate for a taxi to old Havana from the hotel is $10CUC which is fair for a 40km trip one way. Also there is a T1 Tourist double decker bus for $5CUC infront of the hotel which you
can jump on and off around Havana while you get the best view of Havana from the top of the bus. Thanks to our Sunwing rep. Gretel we learned these alternatives and prices because otherwise the tourists are fair game to be taken for as much as they are willing to give. It gets tiring and disappointing after awhile always being asking for a tip for something being done for you. The tourist information centre in the hotel services only the government tours and their or friends with taxis which are well organized but not so helpful if you want to see some local musical group or good local restaurant. This hotel has some low water pressure on the 5th floor but I just learned not to shower at the same time as everyone else. When in Cuba don't expect what you have at home and you will meet the nicest people and see the most beautiful diverse culture and scenery in the Caribbean. This vacation package at the Copacabana will give you the most for your buck to see one of the most interesting cities I have visited in all my travels.

Room Tip: Ask while booking trip for a room overlooking the sea and with balconey if possible Greet the ser...
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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185 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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English first
Largs, United Kingdom
Senior Contributor
36 reviews 36 reviews
36 hotel reviews
Reviews in 33 cities Reviews in 33 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed April 2, 2013

Like the rest of the Miramar district, the Copacabana is past it's best. It's trying though, and the staff here were the most helpful and happy I came across during my time in Cuba. Reception were very keen to help and go out of their way, and the bar staff were very friendly (and do a cracking mojito).

I only ate in the restaurant at breakfast, which was perfectly fine BUT for the crowd control. There were quite sizable queues for omlettes, coffee...anything that needed served.

Miramar is on the outskirts of town, and we only used it as a base to get to the west of the island easier, so it's not within walking distance of the old town or Revolution Square. There were some nice bars and restaurants nearby, including one private enterprise that really was lovely, and although it was a reasonably busy district at night with younger people the atmosphere was relaxed and safe.

The room was clean and everything worked, there was BBC World Service available and while the shower struggled to get pressure up at times I couldn't complain about the facilities. It does need an update, but it was perfectly acceptable and I had no issues whatsoever.

Room Tip: My room faced the Atlantic, which came with amplified wave roar. I loved that, as I live on the sea...
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  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Havana
1 review
1 of 5 stars Reviewed April 1, 2013

The entire hotel is falling to pieces. The rooms are so ugly I wouldn't let me dog sleep there. This hotel hasn't been done up or even painted since the 70's. What a dump!! The pool is falling to pieces, a huge cement wall obstructs the entire view of the ocean, breakfast was completely inedible ( no exaggeration), This hotel is a relic from the 70's that should have been knocked down a long time ago. And the last straw, the hotel is located 10 miles away from the center of town. Add $20 taxi fare to your bill (each way).!! I would certainly not recommend anything about this Hotel except " Don't stay here".

  • Stayed March 2013, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Galahotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carnac, France
Top Contributor
179 reviews 179 reviews
54 hotel reviews
Reviews in 79 cities Reviews in 79 cities
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed March 7, 2013

Miramar is a so called residential area ,unfortunately it is aging ...Spending the christmas eve at Copacabana hotel was an interesting experience with a special buffet dinner .Yet the access of the dining room was a queue of half and hour to get identified ...Dinner was followed by a show with good cuban singers and dancers until midnight . Bedrooms are reasonably comfortable.Relatively far from the historical center the Miramar area is not the most suitable place to stay for the average tourist. The swimming pool is good but don't expect the pleasure of the beach that does not exist.

  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minnetonka, Minnesota
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 6, 2013

The Copacabana is a great value for the money. Though it is outside of town and not too close to certain conveniences, it's also a great hotel for the budget traveler. The staff are kind and wonderful people - from the pizza chef to the cleaners. There is a dive shop on-site and Divemaster Octavio will take very, very good care of you, so please tip him accordingly! There are two convenience shops/supermarkets nearby - the larger one is a little bit of a longer walk, but well worth it. I highly recommend utilizing the Habana Bus Tour, the double decker bus that comes right to the hotel and will take you all over Havana for 5 CUC per day. Another very important tip is to bring PERFECT bills - regardless of the currency you bring. They repeatedly refused to take my bills which had millimeter-sized tears in them. The rooms are very clean - especially the bathrooms. The hotel itself has a somewhat dark and dated feel, but the price is still a steal.

Stayed December 2012, traveled solo
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prague, Czech Republic
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 3, 2013

If you are going to Havana to explore the city and not expecting to stay in the hotel all the time then it is a good option. The rooms are Ok, our was with a terrace. The two single beds were enormous and comfortable but we would preffer to have one big double bed.
The breakfast buffet offers wide selection of everything so you never start your day hungry. Every day was little bit different.
The staff was really nice, if you show them you know some Spanish words they would be really pleased.
The weather was windy during our 3 day stay at this hotel so we did not try the so called "outside swimming pool".
The is a bus stop just in front of the hotel the bus goes to the centre proximatelly every 30 minutes and in 20 minutes you can get off the Capitol. The way is quite fun if you travel on the upper open floor, just be careful about your head, sometimes you can easily touch the electricity cables or the trees can hurt you.
A supermarket and few restaurants are close to this hotel as well.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Toronto, Canada
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 25, 2013

This place really exceeded my expectations.

The staff were somewhat helpful, although their knowledge of english here was much more limited then on a resort. It would help to know a little spanish.

Check in was fairly simple, but a little slow given I was the only one checking in.

The room was surprisingly good. Clean, decent view even though I didn't face the ocean I could still see it. There was a great breeze from the ocean and you could see the sunset too.

The only real issue with the room was the mouldy ceiling, which probably result from the dampness of the ocean and an poor ventilation system. Im not sure that this problem can be fixed without a major renovation.

the elevators went out of service sporadically and the stairs down were rather treacherous and dark as an alternative. But other than this, I had no complaints.

There is pizza available 24/7 on site.

The location is $10 CUC from central Havana via cab. There are some good restaurants within walking distance, as well as a supermarket. There is no nightlife in the immediate vicinity, but you can take a taxi or ask a local to drive you anywhere pretty cheaply. If you are looking to stay for less than in central Havana, and are not opposed to taking taxis, then I would recommend this place. If you're not used to getting your own way around or want to be in the thick of Havana then don't stay here.

The area around the hotel looks run down as does all of Havana, but is very safe given all of the embassies and police around. The streets are empty at night so this is a concern for people travelling alone.



All in all this is a decent place for the traveler on a tighter budget, and it has a pretty cool view of the ocean and the waves! Check out the roof top if you get a chance.

  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Copacabana

Address: Calle 1ra. e/ 44 & 46 | Miramar, Havana, Cuba
Location: Caribbean > Cuba > Havana
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#2 On the Beach Hotel in Havana
Price Range (Based on Average Rates): $
Hotel Class:3 star — Copacabana 3*
Also Known As:
Hotel Copacabana
Copacabana Hotel Havana

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