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Cubanacan Comodoro: Traveler Reviews


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Av 3ra y Calle 84 | Miramar District, Havana 21016, Cuba
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Traveler Reviews

56% Recommend
3.0 of 5 stars 81 reviews
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[ Date ] [ Rating ]
Good swimming pools

Cubanacan Comodoro

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2 of 5 stars
thriftycatz 13 contributions
Peterborough, England
Apr 1, 2007 | Trip type: Couples
1/1 found this review helpful

This hotel was our final one which was part of a 14 day tour of Cuba.
We initially were bowled over with our accomodation, a 2 bedroomed apartment overlooking the vast swimming pools this hotel appears to have, however we slowly noticed things once the rose tinted glasses were removed.
1. the large leak in the the bathroom which flooded the floor and was slowly creeping onto the landing. Fixed eventually but we had to ask the receptionist as to how much longer we had to wait for the maintenace man.
2. The bath looked as though it hadn't been cleaned for weeks, leaves in plug hole and in it
3. Shower decided it would only give us a trickle and was it was hit and miss if we got hot water
4. Outside furniture on balcony absolutely filthy, knew there was a reason to take baby wipes on my hols!
5. Could really do with a refit - sorry Cuba

Our impression was that perhaps nobody told the maid service that we would be in that room, as the next day it had been thouroughly swept out and our Towels laid artistically on the bed

Breakfast was a bit hit and miss, top tip as you walk in if there are plates there grab one it could be some time before another pile appears!. You can also in the mornings take your breakfast to the Italian restaurant seating area. Coffee was however one of the best we'd had but possibly this was down to the serve yourself coffee machine!

As this hotel is not situated in the centre of Havana you are reliant on either taking the optional tours or catching the free shuttle bus. The shuttle bus however does have some strange return times so you may end up spending £10 on a taxi fare back to the hotel.

We mainly ate our evening meals in the snack bar which is situated outside and served good cocktails so can't comment on the evening meals. We also didn't partake of the evening entertainment which appeared to be a different show each night but this was mainly down to us being in Cuba for 14 days and had seen just about enough of Cuban traditional dance etc!

  • Liked — Balcony
  • Disliked — Poor maintenance/cleanliness
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
  • Date of stay March 2007
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since June 06, 2005
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Families with young children
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, Pet owners, Families with teenagers
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $139 (year-round)
Best of Both Worlds

Cubanacan Comodoro

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4 of 5 stars
DJS1959 6 contributions
Surrey
Feb 11, 2007 | Trip type: Couples
5/6 found this review helpful

Spent 9 days at the Comodoro - wanted somewhere comfortable to laze in the sun but close enough to central Havana to experience the city. The Comodoro delivered on both fronts. The bungalows are comfortable with a lounge/kitchen area and a double bedroom. Two televisions and a fridge for the cold beer/rum! Two balocnies (one overlooking one of the pools). There were no kitchen bits like cups etc but they are supplied if you ask (I think they're on demand to minimise losses).
The room decor was a bit tired-looking but who cares. All the staff were pleasant and efficient.
Jan/Feb are the coolest months but still well hot enough for us. The bonus was that it was nice and quiet round the pool etc. The beach is a bit of a man-made joke but at least they've made the effort. We went bed and breakfast and the breakfasts were good. A bit of a strange mix but hey, it's Cuba and it's a holiday - what better time to try sticky cakes for breakfast! There is a nice Italian restaurant just off the lobby and very good value (around 15 - 20CUC for 2 with drinks). The free coach to Havana was good and it's worth going 3 or 4 times to see all the main bits.
One word of warning - steer clear of the on-site supermarket. The staff are as cheerful as a wet weekend, the stuff is old and dusty and it's expensive. The good news is that there is a nice new supermarket just across the road at the rear of the modern shopping/office buildings. Friendly staff, clean modern facilities and a good selection of drinks and foodstuffs etc. Don't confuse this place with the other supermarket 500mtrs down the road called Supermarket70 - it's not much better that the on-site one and it's not worth the walk.
I agree with the other reviewers - this would be a four star were it not for the worn-out look of some of the rooms.
We'd go again.
Oh, one other thing - try and get a Virgin flight rather than Cubanair - they were dire!

  • Liked — Room facilities
  • Disliked — Tired decor
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay February 2007
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since July 09, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, Girlfriend getaway, Older travelers, Great pool scene, Tourists
  • I do not recommend this hotel for People with disabilities
  • I selected this hotel as a top choice for Beach / Sun, Museums / Cultural / Historical sites, Great food / Wine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $139 (year-round)
Its got better!

Cubanacan Comodoro

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4 of 5 stars
pooled 6 contributions
london
Jan 20, 2007 | Trip type: Friends getaway
7/7 found this review helpful

We had stayed at the Comodoro 2 years ago and found it to be adequate for our needs. One of the resons we retuned is that after travelling round the country, we wanted a few days in Havana but away from the city centre & bustle.
We were pleasantly surprised to see that the hotel had had some refurbishment since we were last there and some discrepancy with our room booking being efficiently & courteously dealt with by reception in our favour. As 2 women travelling together, we are used to some hassle but there was very little at this hotel. Breakfast was fine, the fruit lovely but it may be a good idea to take your own tea bags as this can be in short supply and the coffee is not too great either, come to think of it.

  • Liked — the staff
  • Disliked — beverages
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay January 2007
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 50-64
  • Member since July 07, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Girlfriend getaway, Older travelers, Tourists
  • I do not recommend this hotel for People with disabilities
  • I selected this hotel as a top choice for Beach / Sun, Museums / Cultural / Historical sites, Shopping, Concerts / Music festival
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $139 (year-round)
Fantastic Value

Cubanacan Comodoro

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4 of 5 stars
PeterandLouise 1 contribution
Matlock, Derbyshire ,UK
Nov 26, 2006 | Trip type: Couples
4/5 found this review helpful

Arrived back from a short stay in this hotel,
our room was very clean with crisp white linen, the room may have been in need of a lick of paint but was still perfectly comfortable , with a nice furnished patio opening out onto the swimming pool which was also spotless, and set in well kept grounds. All the staff here seemed very helpful and friendly .

We ate in the Italian restaurant one night and had a very nice meal served with a good bottle of wine . All at a very reasonable price and serenaded three times by the musicians.

All in all we had a lovely stay in a very peaceful setting which was nice to return to, after a busy few days sightseeing in Havana

This hotel offers excellent value for money and I would return again for another stay without hesititation.

  • Liked — The Pool
  • Disliked — The shower tray was stained
  • Tips/Secrets: — The snack bar serves all night
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay November 2006
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since November 06, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for A romantic getaway, Older travelers, Great pool scene, Families with teenagers, Tourists
  • I do not recommend this hotel for People with disabilities, Families with young children
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $139 (year-round)
Pleasant enough but won't go back

Cubanacan Comodoro

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2 of 5 stars
A TripAdvisor Member
Croydon, Surrey, England
May 29, 2006
2/5 found this review helpful

Stayed at the Comodoro for one week with my two friends. Our rooms were modest but with a great view from the balcony. Had dinner on our first night in the main restaurant. The fare was not very palatable but I do admit it was late. Breakfast was rather good each morning but expect to be confronted with unusual choices like pasta and fish! I eyed this rather suspiciously each day as these were the very things that were in the buffet the night before! Staff were friendly enough but the cleaning was rather lack lustre and not thorough. Bed cloths not changed regularly and I think I was bitten several times....bed bugs? Night entertainment was pretty much non existant. Make sure when you leave that one of the hotel's towels don't go in your bags by mistake. You'll be embarrassed about it at check out and made to pay for it too...it means that much to them. Beware of pick pockets and con artists working the hotel grounds or just outside it. They will try to befriend you then clean you out at the first opportunity. Won't go back there!

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay May 2006
  • Member since March 27, 2004
  • I recommend this hotel for Tourists
  • I do not recommend this hotel for People with disabilities, Families with young children
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $139 (year-round)
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Cubanacan Comodoro Address

Av 3ra y Calle 84 | Miramar District, Havana 21016, Cuba