After 4 days in a Havana 5* this was great. It is best described as Spanish Rustic...or almost cottage like. If you want pristine and polished then this isn't your place. The grounds have tons of pools so lots of relaxation space and if you head into Havana its a $10 cab ride to almost anywhere in the city. Beds were comfortable and beyond sleeping what are you wasting your time for in your rooms. Be warned room cleaning seems to operate on an alternate day towel replacement and if you take the all-inclusive there is a long list of restrictions and limitations. This place is what it pretends to be and if you are looking for a place to unwind we'd recommend it.

This is the worst holiday experience we have had. We arrived at the hotel after a three hour delay from Holguin. As we entered into the hotel compound we saw that the hotel has 4* and were very excited as we did no research on our hotel. The reception staff were very frosty apart from the bell boy who wanted his tip for delivering our suitcacses. We were assigned the bungalows and were delighted as we walked on the bridge going over the lit swimming pool. As we arrived to our bungalow we met another couple who were on the trip. He happily asked us if we had seen our room we said no, he then said have a look at mine with a smile on his face. As we walked in we were disgusted the floor tiles must have been 50 years old with the cleaners cleaning the central parts of the floor and leaving the corners with vast amounts of dirt. There was a cockroach in the cupboard, and dirt in the bath. We were rather petrified sleeping that night- and our room was not any better. The following morning the others complained about hairs in the bed and one woman had been bitten which was quite evidently by bed bugs. Even after the cleaners had been in- they still did not wipe up mess from spilt tea. The Breakfast was also awful and the milk tasted like water, one person commented that the bread had mould on it. Over- all it was the worst experience of our life. My advice to you all is Dont Do it!!

Reasons not to stay at this hotel

1) No guideline as to phone charges in the room, then they charge you 5.40 USD per minute to call internationally! I ended up with a phone bill greater than my room bill- purely from having to cancel a stolen credit card.
2) Prostitutes working the poolside in the evening.
3) Bloodstained bedclothes.

Rude staff, terrible food, and ubiquitous loud music pumped by the poolside bar made the Comodoro a disappointing haven for a UK tourist. Such a shame, as the rooms are adequate and the swimming pool facilities potentially charming. Do note that regulations mean that the hotel is open at weekends to the public. This made for a crowded pool, racous behaviour and people getting drunk and abusive towards guests while beer cans floated on the water.