We stayed at the infamous Ambos Mundos for 2-nights as part of a package holiday as we were informed at short notice that our first choice hotel was fully-booked. We revelled in the idea of staying at a hotel with such strong connections with Ernest Hemingway and our travel agent's recommendation was very sincere and positive.
The location was excellent with very good bars and restaurants in the locality. The rooftop restaurant, where a well varied breakfast buffet was served, had good views over the sea and surrounding horizon. However, we found the reception staff incredibly rude and they had little time for guests. The check-in process was arduous, full of huffs and sighs, there was minimal communication or interaction and we were waved off in the direction of the lift and stairs.
The room was basic with high ceilings and we were fortunate not to be overlooked by the university building opposite. However, it was very damp with an unpleasant odour but all we had to do was open the juliet windows to air the room for a day. There was no hot water but we got by with tepid showers for the duration of our stay. However, considering the substantial price they charge and declared 4-star rating, this shouldn't be acceptable.
The only remedy was the location and the dulcet tunes played by the hotel pianist in the lobby area.
- Also Known As:
- Ambos Mundos Hotel
- Ambos Mundos Havana