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Hotel Nacional de Cuba: Traveler Reviews


Hotel Nacional de Cuba
Calle 21 y O | Vedado, Havana 10400, Cuba
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Traveler Reviews

71% Recommend
3.5 of 5 stars 285 reviews
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Vist, don't stay...

Hotel Nacional de Cuba

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1 of 5 stars
flytoomuch 60 contributions
Melbourne
May 13, 2007 | Trip type: Couples
3/3 found this review helpful

Looks good from the outside, but inside its old, tierd, and has staff thyat want a tip for everything. The Cubans seem to think if you are staying here you are rich.

They even charge an extra 3 CUC per day to use the safe – what a rip off, and when the guy comes to activate it –he expects a tip too.

The tour around the hotel is interesting – and free. The food is not too badly priced, but the best find is the “Cinema” food area on the way to the poll where they have pizza (Lobster and Prawn). The High End rest just where you walk in is also excellent – but expensive.

The Bar which is to the side of the hotel – where the history tour ends up, is awesome, and has the best bar staff – they do make the best mojito’s in Cuba!.

Pool is quite a good size, lots of lounges.

However one big problems is that we ordered a King bed, but because none were available we were gven a room with 2 singles. No-one gave a real stuff and we were told that they were full, so we would just have to live with it. Every day we were told to call back and see if there was one free. Interestingly enough of course they were still checking people in, but were we moved – no…

They also ripped us off on checkout where we paid part cash paid credit card where the cashier double counted the conversion from Credit Card (11%), then converted from US$ (10%).

Come here as a day visitor, but stay elsewhere – rooms are small, badly furnished old, and they want cash at every turn. Cabbies even charge more as you are staying here!..

  • Liked — The place from the outside
  • Disliked — Want to be tipped everyhere, Paid for a King Bed, got too singles, did not care amount moving us.
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
  • Date of stay May 2007
  • Visit was for Hobbies / interest / culture
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since September 26, 2005
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Pet owners
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $135 (year-round)
Historic monument...

Hotel Nacional de Cuba

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3 of 5 stars
TARDES 4 contributions
london
May 10, 2007
1/1 found this review helpful

- There are hotel tours which retired Cuban university professors are guiding since it is accepted as historic monument!

- Do not expect 5 star hotel standards, clean bed, toilet paper, basic furnature is all you going to get

- Do reserve a room with ocean view, it is amazing!

- Two pools, good for sunbathing, refreshing but not luxury

- Food- Like anywhere in Cuba. If you are picky you may leave the restaurant with an empty stomach. Fresh orange juice is a bonus

- I was lucky enough to watch a Compay Segundo( from buena vista social club) performance.

- Garden is the best part of this hotel, not because it is well designed but has many funny birdys flying around, malecon view and it is giving you the chance of seeing this building in its full glory

- Very sweet hotel maids, always helpful, they are writing thank you letters before you leave...

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay April 2007
  • Member since May 06, 2007
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $135 (year-round)
Great terrace bar, room standards depend on which ones you get

Hotel Nacional de Cuba

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4 of 5 stars
Busster 4 contributions
London, United Kingdom
Apr 30, 2007
2/2 found this review helpful

Overall, the hotel is very impressive.

Location:
Perfect with great views out to sea and back across to the harbour. 5 min cab ride into town (Plaza Vieja) costs 5 CUC

Rooms:
My boyfriend and I stayed here for 1 night at the start of and 3 nights at the end of our 2 week holiday in Cuba. Our first room, 826, was small and dark with only 1 small window but clean enough. Our second room, 441 was ten times better! It was a corner room with views of the large pool to one side and the sea on the other with another large window in the huge bathroom. We paid the same rate for both.

Bars:
The terrace bar is great for a few chilled cocktails before or after a night out in Havana.

Restaurants:
- The breakfast selection is good - fresh juice, eggs, fruit, bread and even pasta and chick peas! I am a veggie and there was loads of choice.
- I didn't eat in any of the other hotel restaurants as we much preferred eating out in Habana Vieja but we did order pizza via room service one eve which was okay and not expensive at 7 CUC for a pizza. It's the same food as served in El Rincon Del Cine (24 hour cafe tucked away in the basement) so if you have a good room you'll probably prefer to eat there.
- The outdoor cafe by the main pool does a great veggie baguette for 5 CUC

Suncream:
The shop in the basement only sells one type of suncream and its rubbish! Its says factor 4 but is really about an 8 or 12. Buy loads before you go there.

Would definitely go back and stay there if I could guarantee the second room!

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay April 2007
  • Member since June 06, 2006
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $135 (year-round)
Loved it! Beautiful hotel, friendly staff!

Hotel Nacional de Cuba

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5 of 5 stars
leopardprinttights 12 contributions
Nottingham, England
Apr 30, 2007 | Trip type: Couples
3/3 found this review helpful

This was mine and my boyfriends second visit to Havana, we had previously visited this hotel and dreamt of staying here. This year, we did exactly that and it was amazing! our room was huge, wonderfully clean and had a good view.
All areas of the hotel were clean and the terrace bar did fab daiquiri's!
All staff we spoke to were friendly and spoke enough English to help (our Spanish could only get us so far!)
We were lucky enough to see Buena Vista Social Club, which was an amazing night, great music and dancing! We also went to Parisian, which whilst not as showy as Tropicana was also a good night!
We loved this hotel and when we go back (if we are lucky enough to) will definately stay here again!

  • Liked — Friendly staff, great location, beautiful building. All in all it was amazing!
  • Disliked — Nothing, it was all amazing!
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay April 2007
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 18-24
  • Member since March 06, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Families with young children, Families with teenagers
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Pet owners
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $135 (year-round)
Whats not to love?

Hotel Nacional de Cuba

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5 of 5 stars
TravelBug044 10 contributions
BC Canada
Apr 26, 2007 | Trip type: Family
4/4 found this review helpful

My Mom and I (aged 17) stayed at the Hotel Nacional for four days during the week of March 18-22. We absolutly loved it. Any one who post bad review about this place must be used to living in a mansion with people waiting on you hand and foot. The building is amazingly beautiful and staff very friendly (except for the check in, they are very unfriendly and unhelpful, but everyone else is great. We got to become friends with our maid and even exchanged mailing addresses. The staff at the pool side cafe is very good and the 'local information' guy that sells maps/postcards/posters in the lobby is great. He helped us organize going to a baseball game). Each day you get to have the buffet breakfest, which has everything you could imagen. We stayed in a resort in varadero after this hotel and the nacional actaully had better breakfest then the resort. The pool is a tad cool, but still quite nice. There are loads of loungers which you are welcome to move around if you want more sun/shade. There are loads of bars all around the hotel for if you want a drink as well. My favorite place of the hotel is on the point overlooking the malecon (road way and ocean point below). There are tables and chairs where you can get a drink or read your book while enjoying the amazing view. The grounds are kept imaculate and there are peacocks roming around. I am in love with this hotel and it has a great location (only 5 converatble peso's, including tip, to old havana - you can walk to many places as well). I cannot wait to go back to Havana and would deffintily stay here again! I highly recommend it.

PS - bring gifts for the maids, they are very appriechiative (much more than those in varadero who are richer). They really need pain medication!

  • Liked — Grounds surrounding hotel, breakfest, friendly maids
  • Disliked — check in staff
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay March 2007
  • Visit was for Quality time with family
  • Traveled with Family with teenagers
  • Age group 13-17
  • Member since April 03, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Pet owners
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d148066?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $135 (year-round)
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Hotel Nacional de Cuba Address

Calle 21 y O | Vedado, Havana 10400, Cuba