We stayed here for 4 nights mid feb and boy do I wish we skipped it!
If this is what 5 star means in Cuba then they really need a wake up call!
We upgraded on arrival to a two roomed suite. However they forgot to mention to my wife and I that there were separate beds! We were far too tired to cmplain that night so we didn't make an issue of it. But having nosed into other rooms as we walked by we quickly realised
that this was not the hotel we were lead to believe it was! It may have been the jewel of Havana in the 1930's, but unfortunately it hasn't changed in any way since then. The room was very basic and shabby. Although the view was great over the Malecon. the plumbing was another problem. No hot water some of the time and no water at all at others.
The restaurant although beautiful was lacking in any real culinary skill.
We were taken aback also by the fact that waiters from the restaurant
would accost you in the lobby to try to force you into having lunch there. i expected this on the street (and boy did that happen) but not in the Hotel were you come to relax.
I would not recommend this hotel at all. Certainly come to see it while touring Havana but give it a wide berth in terms of accomodation.
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