We've just come back from seven nights in Hotel Nacional de Cuba, we had a fantstic stay. We being husband and wife (late 40's) and our three children 21,18,16. Our rooms were huge, overlooking the Malecon ( 8km promenade).The hotel is colonial style, it has been maintained but not upgraded for many years. It was very comfortable and you felt you were experiencing Cuban culture by staying there.We had a great holiday, we took a city tour, a social tour, private salsa lessons, we swam with dolphins, snorkled in cristal clear turquoise waters, we visited the Art museum, the Revolutionary museum. Listened to the 9 o'clock cannon roar while drinking cocktails. We drank mojito's in Hemmingways favorite watering holes. Most importantly we all felt safe. It was a great holiday, a great cultural experience and great fun. The people are very friendly, but have patience remember you are on holiday and there is no rush.

The hotel has lots of interesting history, but I would recommend visiting during the day, rather than staying. My room smelt of cat pee
and was very tired, decor wise. It was massively over priced for the standard of accommodation.

The coffee at breakfast was disgusting and whilst there was plenty of quantity on the food side, the quality wasn't high. It was like eating
at a very busy motorway service station.

The bar is potentially nice, but during the day has constant traffic from the coach parties trampling through looking at the photos of former guests.

Added to this, location wise, the hotel is rather out on a limb. Much
better to stay in Havana Vieja and just come here for a visit.

We stayed at this hotel as part of a 2 centre holiday. Our last 2 days were in Havana just prior to Christmas. The hotel staff were rude and the majority of them did not speak English. The room was small, dirty and could have done with modernising several years ago. Breakfast was like going to the local zoo - The tables were all dirty with no staff there to clear them. There were far too many people for the number of tables and the size of the buffet. This was a 3 star hotel at best - the only reason for staying or visiting this hotel is because fo the history. If you want a proper hotel go to the Parque Cental in the old town. The Nacional was out of the way and near very few shops and restaurants. The majority of guests were european but very few english speaking. The Concierge were useless and extremely rude to my partner to the extent that the mager had to come over and we left to go and have dinner is a proper 5* hotel where they treat their guests with some respect. We would not go back to this hotel even if it was FREE! What a shame to end our holiday in such a dump.

Our first night in La Habana was at this Grand Dame. Our room was huge and it had a great ocean view. The bath was large and fully equipped. Breakfast included in our Eur 100 per night was plenty of choices, served next to the pool , buffet style. The outdoor bar is the perfect place to start the night with a drink, enjoying the cuban music and the awsome ocean view. DO NOT MISS THE SHOW! Le Parisienne, the cabaret-show located in the hotel, has the best show in Havanna. For Eur 58 each we had dinner, 2 drinks, full dinner and a fantastic show -better than Tropicana. We danced with other guests after show, enjoying the singer-comediant that performs right after.
A little troublesome to check-in due to understaffed, be sure to confirm by phone the day before your stay. Besides that, all the the staff was very attentive and friendly. I will stay there again.