I was not happy with this resort. Both the property condition and the attitude of the staff were lacking. When we came to check in, no one said "hi" or "welcome" to us. We just stood there in front of the desk and waited while the 2 people behind the desk ignored us and worked with the one other person in line. After 5-10 minutes one of them finally looked up and said "Name?". No "hello" or anything. Very rude. Then they told us that it would be an hour til the room was ready. But we arrived at 4pm and the resort says check in time is 3pm. So that was irritating, especially combined with the lack of friendliness. The property has lots of little maintenance things that could be fixed (broken fixtures, torn lounge chairs, old peeling paint on buildings, etc.) but these seem to be simply ignored by the management. The maid did not clean the room very well. She made the bed but didn't change the sheets. Sometimes we got fresh towels but never a full set. There was dirt on the curtains, bed spreads, and kitchen appliances that was there when we arrived, and still there when we left. On the plus side, there were some good things too. The location is nice. You're a short walk to some great restaurants (we rarely ate at the resort) and the downtown shopping of Kralendijk. We had hamburgers and fries from the resort bar at lunch a few times and they were really good. So I rate this hotel a C- or D+.
- Official Description (provided by the hotel):
- Divi Flamingo Beach Resort & Casino allows you to experience the simple pleasure of tropical life. Whether you want to lounge around all day by one of our two freshwater pools, test your luck in our on-site casino at night, relax with a massage in the on-site spa, or scuba dive and snorkel through the beautiful Caribbean ocean, our Bonaire resort offers a truly memorable experience for all ages. Divi Flamingo is colorful, laidback, and fun; our resort and casino serves as the perfect home base for divers and vacationers drawn to explore the unpretentious island and stunning waters surrounding Bonaire. ... more less
- Reservation Options:
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- Also Known As:
- Divi Flamingo Beach Hotel Kralendijk
- Divi Flamingo Beach Resort And Casino Bonaire/Kralendijk