Our family of four (two boys ages 8 and 11) recently stayed in a two bedroom suite at Bougainvillea. The room itself was fantastic and featured a living room / dining room, half bath, and full kitchen on one floor and two bedrooms and two baths on the second floor. Each floor also sported a generous covered balcony with excellent views of the beach. The suite was comfortable, spacious and clean.
The resort itself was nice, and the staff was helpful. There were two restaurants and a swim up bar. We purchased provisions for breakfast, and only ate at Lanterns a few times for lunch, and the food was fine and the service generally was solid (although once there was a bit of a wait) but not spectacular. The blackened flying fish sandwich was a favorite. We did not dine at the resort in the evening, so cannot speak to dinner service.
We found our children were generally made to feel welcome. They were disappointed that they were not able to use the swim up bar (children under 16 were excluded from the pool), but the bartenders Sonia and Jose graciously made them their virgin drinks landside. Our visit corresponded with some rough waters, so we were disappointed that ocean swimming was frequently prohibited, although staff was always friendly when asking us to come out of the water (and we understood the resort is not responsible for nature). We found the beaches to be clean and well tended, and the water sport staff to be friendly and helpful.
The resort, at least during our visit, was on the quiet side. There were other families with children and a few multi-generational parties. The kids club did not appear to be very active during our stay, and seemed to operate mostly by enough demand. There was a small game room for the children with ping pong, billiards, air hockey, etc, which our children enjoyed. The pools are clean and well kept but on the smaller side.
The resort itself was pretty and well kept, but not dazzlingly new or modern. If you are looking for a large, self contained, ultra modern resort, with lots of entertainment and fine dining options, this probably is not the place for you. However, if you are looking for a more low key resort in a nice setting, this would be a very good choice. The staff and other guest were endearing, and we enjoyed the resort as a stepping off point for exploring the island.
The location is good, being a short cab or bus ride from St. Lawrence Gap and Oistin, and these locations are walkable for the adventurous during the day (nighttime with narrow streets and limited sidewalks would make this more challenging. We found many excellent restaurants within a short distance, such as Champers, Tapas and Nara. And we enjoyed the fish fry in Oistin, visiting Pat's on one Friday and Fred's on the other. Our kids loved the catamaran sail on El Tigre, and visiting more remote parts of the Island on a private tour with Charlie.
We very much enjoyed our stay at Bougainvillea.