We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Unfortunate experience” 4 of 5 stars
Review of Treasure Beach

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Treasure Beach to your Saves list
Treasure Beach
4.0 of 5 Hotel   |   Paynes Bay, Barbados   |  
Hotel amenities
Certificate of Excellence
Jordanstown,N Ireland
Top Contributor
84 reviews 84 reviews
20 hotel reviews
Reviews in 35 cities Reviews in 35 cities
99 helpful votes 99 helpful votes
“Unfortunate experience”
4 of 5 stars Reviewed December 13, 2012

This was our 3rd trip to Barbados but 2nd to the west coast. We picked the Treasure Beach based on tripadvisor reviews and the fact that it is small (35 suites). Unfortunately this was to backfire on us.

When we arrived, we were informed that there had been a burst pipe and our room (& 3 others) had no water - not really what you want to hear when you have been on the go for approx 17 hours!!. We were told that they were working on a" temporary fix" but we could shower in the spa which was below our room (once we negotiated our way around those working on the problem).

The weekly cocktail party was on that evening so we joined that for a short time and Jason (the manager) told us that we had our "temporary fix " & the plumber would be there the next day. As it turned out we only had water in the WC & basin, not the shower.

The next day, our Virgin rep Solange arrived & we advised her of the situation. We agreed to give the hotel until 1700 to sort out the problem & she kept Virgin informed. As the hotel was full, we could not move room. By 1700 nothing had changed. Jason seemed to think some progress had been ,so we then had a procession of people checking the water in our room and even changing the shower head - presumably that was going to convert the dripping brown trickle to an acceptable & clean water pressure!!

Jason checked the room availability (many people only stay for a few days). He was able to move us to another room for 2 nights, then a different one for 1 night and offered to upgrade us to a deluxe one for the last 3 nights - a bit much for a one week stay. We agreed to move for the first night but asked Solange to investigate alternative accommodation for the rest of our holiday.

We packed our things & moved to another room which was fine with a fairly large air conditioned bedroom ( plus ceiling fan), a separate living room with fridge and a large bathroom with water- which had begun to seem like a luxury. It was very similar to the original room and fairly typical Carribean style.

Once we were settled in, we went to dinner which was very enjoyable with good service. Breakfast was also fairly good. There was a reasonable amount of choice although things could have been replenished more quickly. The staff are all friendly and helpful . However they do tend to forget who requested an item and may try several tables before finding the right one. It is maybe just as well it is a small hotel but I found this quite endearing in a "Carribean chillout" sort of way. There are small birds which fly around at breakfast time, ever hopeful, so it is wise to keep one person at the table to shoo them away if it bothers you.

Few people seemed to use the pool as the sea was so close. The staff will place the sunbeds where you wish on the grass or the beach although the area available is limited. Towels are supplied by the hotel and the staff come round occasionally with fruit kebabs or cold towels which is very welcome. The complimentary afternoon tea with finger sandwiches and scones is also a nice touch.

A mosquito zapper complete with tablets was supplied in the bedroom. This was useful as I was unable to use my liquid one due to the socket being at a 90 degree angle. Molten Brown toiletries were supplied in the bathroom.

A bus stop is directly outside the hotel costing 2 Barbados dollars no matter whether you travel one mile or to the end of the line. It is definitely an experience and the music can be deafening but there is a lot of traffic and the footpath alternates from one side of the road to the other, so walking is a bit of a hazzard.

Our rep arranged for us to move to the Tamarind Cove which was next door. She even offered to get us a taxi which would actually have taken longer than it did for us to walk to the hotel!-nice touch but not required. Solange (& Virgin ) were extremely efficient in sorting out our problem & Virgin also covered the extra cost. It was much appreciated.

Jason apologised profusely and didn't charge us for any drinks we'd had while we had been at the Treasure Beach. It is a nice place & if circumstances had been different, we would have been happy to stay.Unfortunately it did restrict us during the first two days of our holiday as we didn't know what was going to happen but we are pleased that we were able to stay in the area we had chosen to return to for our 10th anniversary.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

373 reviews from our community

Traveler rating
    254
    77
    30
    10
    2
See reviews for
57
246
6
6
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Chester, United Kingdom
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed December 11, 2012

My wife and I have just spent 8 very enjoyable nights at this fine hotel to celebrate our anniversary. All rooms have a good sized lounge/kitchen area with fridge, a bedroom with a huge bed and TV and a super bathroom with 2 sinks and a 2 person shower. Towels and bedsheets are changed daily and are of a fine quality.
We stayed on a bed & breakfast basis, and breakfast was made better each morning by the right, cheerful & welcoming attention from the waiting staff. This was the case with all the staff whether in reception or on the beach - nothing was too much trouble.
I was particularly impressed by the fact that the Manager, Jason made a point of coming to introduce himself soon after our arrival, and several times during breakfast or on the beach to ensure all was OK. He also very kindly supplied a bottle of chilled Prosecco for us to celebrate our anniversary.
We spent a lot of time away from the hotel with friends, so didn't have any further meals apart from a lunchtime sandwich on our first day. I found the menu for Kathy's restaurant interesting, but perhaps a little pricey.
For anybody looking for a peaceful, calm, pleasant and comfortable base in a desirable part of Barbados, on a glorious stretch of beach, then this is the place for you. We loved it and would return without hesitation.

Room Tip: Our room was a designated Virgin Room, but we were very happy with it.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 7, 2012

My fiancée and I stayed here for 8 nights during the first week of November 2012. This was out fourth visit to Barbados but the first to this resort. We were upgraded to room 23 which was a great room with sea and pool views. We loved the lounge area with its own access to the pool . The bedroom was a very good size along with the bathroom. The manager (Jason) was extremely helpful and was always available and was always keen to chat and ensure everything was as it should be. Breakfast was included which was great and the afternoon tea was a nice touch. I would recommend this resort and we will certainly return as we prefer these smaller more personal resorts. The staff were great and always helpful.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fareham, United Kingdom
Top Contributor
60 reviews 60 reviews
30 hotel reviews
Reviews in 32 cities Reviews in 32 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed November 20, 2012 via mobile

Spent 4 nights here in mid nov. stunning views, lovely beach, great hotel and staff, altogether made this a great short break for us. Would recommend this hotel for people who like mid-sized quality hotel with good service.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 19, 2012

We were married at Treasure Beach and went back this year to celebrate our 25th WA. Our daughter (21) accompanied us. We were made so welcome, the accom. was excellent and the service and food first class. We were nervous going back to a place some years later but we had no reason for concern, it was far better!
We have to thank the Manager and his team for making this a most memorable holiday. They pulled out all stops and we cannot thank them enough.
It is our intention to return to Treasure Beach, perhaps for our 30th WA.
Tina, Melvin + Jessica Woolf

Room Tip: This is a small boutique hotel and all of the suites are carefully thought out. However, you cannot...
See more room tips
  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton, United Kingdom
Top Contributor
90 reviews 90 reviews
17 hotel reviews
Reviews in 52 cities Reviews in 52 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed November 12, 2012

We stayed in Room 12, having booked a garden view room we got a clear view of the Ocean from the 1st Floor, so that was really a great start. This hotel is a little dated and really is a good 3.5 Star hotel but charges out at higher rates for food and drinks. We paid 1124 Pounds Sterling for flight (UK) and seven nights from Virgin, this deal could not be bettered.

Our clean suite was a decent size, with comfy bed, pillows and nice sheets and a modern bathroom, two person shower unit, but slightly noisy plumbing, The room could do with some more art and pictures to brighten it up, just bland. TV was modern and worked.

Breakfast was a buffet style which basically did not change apart from the type of potatoes, the selection (especially cereals) could be broadened. We did have great custom made Omelettes (ask for local spicy style) and the best crispy bacon.

The beach and gardens are very pleasant, however there is a lack of shade in the garden and I can imagine it high season getting a little crowded. The race for towels on the beds started from around 7am, with many users not using them till 10am, POOR. Lunch did not change during the week and some dishes seemed expensive for what they were, 48 B dollars for a fried dorado fish starter, which was good, 32 for a club sandwich. Service was accurate and prompt.

Cold towels and fruit kebabs were a nice touch, as was afternoon tea and sandwiches, but we only used once, as we tended to explore in the afternoons.

We did not eat dinner at the restaurant, as we ate breakfast there everyday and the whole area really does lack a little style and elegance, but the prices are still 5 star. We did not like the fact that you had to eat either two or three courses at a fixed price, sometimes we like 4 starters for instance. The bar area is small and again just bland, the rum punches were good, but the choice of Rums very limited...

We did not use the SPA as we saw the prices for the Massages worked out at around 90 pounds sterling, which frankly internationally speaking are absurb. Outside facilities were much less.

It's easy to list complaints, however we did enjoy the experience at the price we paid, we would be disappointed to pay anywhere near the prices on their website, especially in the high season

Room Tip: Make sure you get 1st or 2nd floor rooms, test the plumbing (toilets) before accepting the room.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alabama
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed October 24, 2012

TRIPADVISOR WRITE-UP
After a one year hiatus, we arrived late to Treasure Beach Hotel, 28 June, for our honeymoon! Treasure Beach did not disappoint! Though our flight was delayed several times out of Miami, Tariq was waiting at the airport for a quick ride across the island. As requested prior to arrival, there were cold Banks beers and delicious sandwiches waiting in our refrigerator! We woke after a restful night to an abundant breakfast. After a relaxing day on the beach, we feasted on fresh seafood with the locals at Oisten’s. After just two nights, we regrettably left this hotel for a week at Petit St. Vincent Resort.
This is a review of Treasure Beach Hotel and not a review of Petit St. Vincent, so we will not include details of that resort. However, we will say that PSV is billed as an “exclusive, private island”. Bottom line – in every single category, Treasure Beach meets, or in most cases – EXCEEDS PSV!
We returned to Treasure Beach for another two nights on the backend of our honeymoon on Saturday, 7 July. We took the earliest flight back from Union Island to increase our time at Treasure Beach. Once again, we were met at the airport by our new friend, Tariq.
Back at Treasure Beach, we were looking forward to checking in, once again to a lovely garden room. Imagine our surprise when they upgraded us to the Hibiscus Suite. The Hibiscus is a large 3-room suite with a walk-in closet, private patio with a retractable awning and private pool on the beachfront. It has a stunning décor, with a large bathroom equipped with a soaker tub and separate shower, oversized towels, and boutique spa products. After the two best flying fish cutters (sandwiches) and cold Banks beers, we spent the remainder of the afternoon enjoying our luxury suite.
The only thing that could pull us away from this suite, was our next favorite thing at this resort – Kathy’s Restaurant! Our compliments to the chef! Both nights before we returned to the States, we enjoyed multi-course dinners at the resort’s dining room. The menu offered a variety of options for local seafood, beef, chicken, and vegetarian dishes. We never ordered a single dish at ANY meal that disappointed! We highly recommend the flying fish cutter with Bajan hot sauce and the grilled flying fish on the breakfast menu.
The wine list at Treasure Beach offered many international options for wine, as well as champagne. We enjoyed the last night of our honeymoon at Treasure Beach with a lovely bottle of champagne watching the sun set from the private pool in the Hibiscus Suite before dinner!
We introduced ourselves to the islands of the Caribbean through Eastern, Western, and Southern cruises. Barbados captured our hearts like no other island. Barbados has beautiful topography, historic architectures, diverse backgrounds, and industrial prosperity. Crime is low and the island is manicured, safe, and friendly. The people of Barbados are proud of their cultural heritage!
We are discerning travelers and take a major vacation every year. With some discretion, we are working through destinations documented in the book, 1000 Places to See Before You Die. This is our 4th trip to Barbados and our 3rd directly to the Treasure Beach Hotel! We have stayed in all room categories. We can safely say there is no bad room in the resort. Whether you overlook the tropical gardens, the pool, or ocean from your private suite, you’ll sleep well and relax from all worries.
Saving the best for last, we’ll mention the staff. In our opinion, the staff can make or break a resort. We like a “personal” experience where the staff learns our names, our preferences, and our drink order before we ever speak a word. The staff at Treasure Beach Hotel really delivers! Most of the staff have been there for more than 10 years! That speaks volumes. The staff is led by a world-class manager. Jason ?????? personally welcomes each and every guest. He goes to extreme lengths to ensure that all guest needs are met, delivering a personalized experience for each person. Kevin, Vernon, Johnson, Jason, Helen, and all the others deliver just the right amount of attention, making you feel special, while keeping their distance to ensure an intimate experience. The staff at Treasure Beach gets it right!
We absolutely love this hotel, for all the right reasons, and will continue to return year after year. The staff, grounds, and beach bless us every time we visit. We’re glad that we could share such a lovely place and experience in this forum. We’ve posted our pictures. Please don’t hesitate to contact us if we can provide any further information regarding our favorite place on earth.

Room Tip: All the rooms at Treasure Beach are exceptional especially the suites.
See more room tips
  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...

Been to Treasure Beach? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Treasure Beach

Address: Paynes Bay, Barbados
Location: Caribbean > Barbados > Saint James Parish
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Saint James Parish
#7 Luxury Hotel in Saint James Parish
#7 On the Beach Hotel in Saint James Parish
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Treasure Beach 4*
Number of rooms: 35
Official Description (provided by the hotel):
Treasure Beach Hotel & Spa represents one the finest and most popular hotels in Barbados. Located on one of the most stunning sandy beaches in Barbados, this 35-room all suite charming boutique hotel. With the beautiful Caribbean Sea as your backdrop. Located on one of the most stunning sandy beaches in Barbados, this hotel is set in lush, tropical gardens. The resort's sumptuous suites form a horseshoe shape around the fresh water pool. The newly modernized hotel rooms are cool and airy and contemporary in design. The new Deluxe suites include private plunge pools that overlook the inviting Caribbean Sea. Delicious offerings are available in Kathy's Restaurant; enjoy fresh local ingredients as you dine under the stars in this award winning eatery. Our new Spa Suite is very popular with guests where you relax and be pampered. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Priceline, Odigeo, Cheap Tickets, Hotels.com and Jetsetter so you can book your Treasure Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Treasure Beach Saint James
Treasure Beach Barbados/Saint James Parish

Owners: What's your side of the story?

If you own or manage Treasure Beach, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.