We were treated very badly at this hotel. We were given a mosi-infested room at back of property in a stinky swamp, probably as we had a toddler with us. Had to kick up a big fuss to be moved. Did not get the separate room for the child we booked. All the best rooms, tables, sun-beds etc etc were always reserved for the 'regular' guests. Could not get a bed by the pool hardly ever without a big fuss as people would leave their towels on them all day but never appear.
Went to the 'cocktail' WELCOME drinks party, took our 2/3yr old in a pushchair with dummy and blanket already sleepy (6.30pm) behaving like a saint as -unlike the McCanns we're not in the habit of leaving him alone in a hotel room- Lady Muck, the owner, looked at us as if we'd brought in a buggy full of dog poo!!! She made us feel very unwelcome and practically pushed us out after 1 drink.
We were told no kids allowed in the restaurant in the evenings so had to get a sitter. One night they had a magic show which our child would have loved. We had been told no kids allowed even for this but saw that 'regular' guests children had been allowed in to watch!
The beach was almost non-existant-about 6 inches wide.
We have travelled extensively with a child and without, in luxury hotels or lesser, but have never stayed anywhere run by such a nasty woman as this place. Lots of oldies there too, not child-friendly, nice rooms for regulars only, very pricey for what you get,boring pool with not enough sun-beds, could go on and on but, all in all...
TERRIBLE!!!!
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