My husband and I have stayed at the Fairmont on three occasions, the first being in 2005. It was, back then, a lovely hotel, well run and cared for. On our second trip in 2006, we checked out early, and again this year we did the same. Perhaps we were foolish to try again, but this hotel had 'something' in 2005, a certain charm that felt welcoming and a little bit 'old world'. Now, all this charm had dissipated entirely. The rooms are damp and have a lingering damp smell, the decor is dated and no attention has been paid to maintainance over the years. The frist night we arrived, we awoke to find an infestation if insects in the bathroom. Our complaint was met with a shrug of indifference and a lecture on tropical climate - and then we were given a can of insect spray...
The main restaurant used to be enchanting, as it is sitauted right on the sea. Now however, they have adopted a ludicrous dress code, 'no jeans', the menu is stuffy and over-complicated and the ambience is frankly dull. Breakfast is a distaster of a buffet, served by surly, clearly unhappy, or maybe just bored staff. Lunch is best avoided.
The beach is beautiful, and has one of the nicest walks on the west coast. But the sun loungers are ancient, and the constant perstering by the local vendors selling drugs and trinkets makes for a very un-relaxing and sometimes vaguely threatening atmoshphere.
The day after we arrived, we booked into Sandy Lane and left. The management were, to be fair, understanding of our desire to leave, and we appreciated this. Maybe there is some lingering element of the previous charm there, but not enough. This is a dated, run down, poorly staffed hotel and my adivce would be don't go if you want five star accommodation on what is a beautiful Island. It is sad to see the decline in what was a rather nice hotel, but the Fairmont has had it's day, and now there is only one choice on the island for me, Sandy Lane.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.