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Sandy Lane Hotel: Traveler Reviews

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TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 93 reviews
93 Reviews
5.0 of 5 stars
64
4.0 of 5 stars
8
3.0 of 5 stars
5
2.0 of 5 stars
10
1.0 of 5 stars
6
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#18 of 101 hotels in Barbados
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  • Hotel class: 5 of 5
  • Rooms: 112
Description: Legendary Beachfront Coralstone Hotel reflecting Palladian architecture, situated amid 300 mahogany trees. This description is based on information provided by the hotel.
Address:
Paynes Bay
Barbados
Check Rates: $1339 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Sandy Lane Hotel

( 11-15 of 93 )
“Well deserved reputation but beware of "low season" maintenance & closures”

Sandy Lane Hotel

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4 of 5 stars
London, England
Jan 2, 2008
21/23 found this review helpful

My husband and I stayed at Sandy Lane for 10 days in September. Although we had been to Barbados several times and had visited the Sandy Lane spa before this was the first time we had stayed at the hotel.

There are so many things to compliment the hotel on - generally it is a fabulous place to stay and its reputation and high prices are well deserved. Our bedroom was excellent with a very large terrace both of which were probably of the highest standard I have stayed in for a long time. The rest of the hotel is beautiful with a good range of shops and amenities. As a guest you are made to feel like an old friend and part of an exclusive club.

Most of the staff were very good: the managers, pool and reception staff were very friendly and professional. They know you by name within a day and genuinely go out of their way to help.

However the hotel's reputation and prices do also make you expect the highest standards consistently and unfortunately this wasn't always our experience.

Unfortunately the old dirty car that the hotel sent to meet us at the airport didn't give us the best first impression. In hindsight, this was the first warning that we had arrived (in what the hotel calls their) "low season" and that may not get the full Sandy Lane experience. Whilst the prices are very slightly lower at this time of year it is worth checking what repairs they are carrying out and whether all of the amenities at the hotel are open before booking. For example, building maintenance was carried out during our stay - whilst it didn't disrupt us too much there was one day we tried to have a quiet day on the beach but had to listen to the constant sound of an electric drill and hammering at one of the beach huts 100 yards behind us.

When we tried to book their signature restaurant l'acajou we were told it was closed for the entire month – apparently this happens every year. This meant we only had the choice of the more casual restaurant Bajan Blue – we found this fine for breakfast (and the wonderful Sunday brunch is a definite must) but the very hit and miss service and fairly basic menu meant that we ate outside of the hotel most evenings. The hotel offered to cook something from the l'acajou menu for us but as we needed to give them at least 24 hours notice this wasn't really conducive to the relaxed and fairly unplanned holiday we wanted. There are plenty of excellent new and established restaurants nearby including Daphne’s and The Cliff which provided far better service and food.

We used the spa several times during our stay. Whilst the treatments themselves were very good, the spa pool was quite dirty and not all of the jets worked. Not really what you expect from a 5 star hotel.

Ultimately, we would both return to this hotel in an instant as the negatives are easily outweighed by the positives. However, I would need to be persuaded to go back in what the hotel calls ‘low season’ again as I feel some of the Sandy Lane experience was lost behind all the maintence work going on and a sense that the hotel was not quite running at its full potential.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JJ400's Summary
Date of Stay: September 2007
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: July 07, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway
I selected this hotel as a top choice for:
Beach / Sun
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Average price*: $1,339 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“A Perfect Sandy Lane!”

Sandy Lane Hotel

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5 of 5 stars
avalon1025
Dec 25, 2007
4/7 found this review helpful

I was expecting perfection at $1200/night and received it. Sandy Lane was wonderful, from the friendly airport pick up to the fantastic room and food. I can not wait to return!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
avalon1025's Summary
Date of Stay: December 2007
Member since: July 07, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Service
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Average price*: $1,339 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Nice, but by far not the best on the Caribbean”

Sandy Lane Hotel

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3 of 5 stars
Toronto, Canada
Dec 14, 2007
19/20 found this review helpful

My fiance and I just returned from a 3 day stay in Sandy Lane.
We were told that this is the best hotel on the Caribbean. We've traveled to 11 different islands so far, and stayed at luxury properties on most of our trips. In our opinion, Sandy Lane is NOT the best one, it's definitely above average by far, but not the best.
Hotel is very nice. Rooms are awesome. Everything is automated, you don't even need to get up to change temperature, turn lights, etc. You can browse internet right in your room, as well as watch DVDs. Bathroom is amazing, beautiful, huge. We had an ocean view room on the first floor, so beach was literary a couple of steps away, which was very convenient.
Now, I personally value beach a lot on vacations like that. I've seen breathtaking beaches, however, this was nothing to write home about. Average at best. Beach was white sand, but not the best "quality". If you want to go for a swim, it'd become deep literary after a few steps, which was probably why the water was not that warm at all. The ocean floor was also not smooth. When you lie down and sun tan, you hear everything your neighbours are talking about - you are that close to the other cabanas. Was a big draw back for me.
Service was nice, but not on par with the price that you have to shelf out for the hotel. You definitely feel like people are nice to you because they're getting paid to do so, and it's not genuine. I guees hotel is full of stuck ups who can not be treated any other way.
Food was great. We went to the restaurant 'the Cliff' not too far from the hotel - it was amazing, situated on a cliff, food can rival the best restaurants in North America. It's not cheap at all, but definitely worth trying.
Gold course is beautiful to say the least. A joy for the eyes. And there are monkeys on it!
Overall, we had a nice stay. But, we won't be back any time soon.

  • This TripAdvisor Member:
    • Liked — Modern amenities.
    • Disliked — Nothing. I didn't like the beach!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zaika24's Summary
Date of Stay: December 2007
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: July 08, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Older travelers
I do not recommend this hotel for:
Young singles, Girlfriend getaway, People with disabilities, Pet owners
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $1,339 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Sandy Lane - Great rooms, ok service”

Sandy Lane Hotel

Nov 28, 2007
8/9 found this review helpful

Spent five nights at this resort and although the accommodations were fantastic, i was disappointed on several occasions with the service. I selected this hotel because I heard such great things about it and it did not meet my expectations. The service was spotty. We had great experience with certain staff and not so great with others. The rooms are great (large and clean). If you are not too concerned with the spotty service, give it a try and see what everyone else is talking about...

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jackday's Summary
Date of Stay: November 2007
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: November 23, 2006
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Families with young children
I do not recommend this hotel for:
Young singles, Great pool scene
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $1,339 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“A matter of taste”

Sandy Lane Hotel

Oct 12, 2007
15/20 found this review helpful

'Sandy Lane' - what are name!We went and had a good time all together. To start with the mainly positive points, we loved the food and the Island overall as there more just the Hotel. The Service is continiously good and at a high level - we felt well looked after. The spa and Pool were amazing with a variety of treatment and plenty to do for the children.The things we did not like - just because we didnot look for them on a caribbean vacation - are the british colonial style interior, formalities all over and down town City Hotel dress code. At times we felt we were in Florida and not in the casual Caribbean. The Beach was well managed but way too small and public; the pool was therefore were we spent our 'beach days'.In general, if you have what it takes ($$$) and plan to travel to the Caribbean there should be other Resorts a lot more suitable; if you look for chic dinning and the 'old times' you should consider the Sandy Lane.

  • This TripAdvisor Member:
    • Liked — Cleanliness & ammenities
    • Disliked — Carpets, curtains & heavy old fashion interiors
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mansoor1969's Summary
Date of Stay: October 2007
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: October 10, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 2 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Great food / Wine, Golf
Was this review helpful? Yes No
Check Rates
Average price*: $1,339 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Sandy Lane Hotel

( 11-15 of 93 )
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Paynes Bay, Barbados