The staff here is amazing. Carrie, Theresa and Sonjia comprise a service-oriented trifecta that no hotel should be without. Here are some examples of what I mean when I say service:
a) The day before we arrived, I had pre-ordered dinner so that in the event we were too tired to go out to dinner after a long day of travelling, we wouldn't go hungry. By the time we arrived at the hotel, Sonjia (the in-house chef) was just finishing up the preparation of our meals and shortly thereafter, delivered them up to our rooms. No hassle, no rushing to get ready to go out - none of that. We dined in the comfort of our room.
b) One day early in our stay, I requested that our room be cleaned. However, the housekeeping staff had already left for the day. Theresa, who works in the management/reception office, took it upon herself to go and tidy up our suite. Mind you, if you're someone who travels a lot, you know that this kind of service is atypical especially considering that this is a condominium/hotel that is set up for self-sufficiency. Normally, if you want your room cleaned after housekeeping has left then you just have to wait until the next day. Theresa did not want me to think that my request had been ignored.
c) I told Carrie that the TV in our room was smaller than advertised and that we had read online that there would be a 42" flat screen. What did she do? Well, she went to a vacant room with a larger TV, unplugged it and with the help of Theresa carried it in and set it up in our suite. There were no maintenance or middlemen involved - just Carrie and Theresa.
d) Carrie sent me a grocery list prior to arrival and all the items were there and waiting for us in the fridge when we got there. She even picked a bunch of bananas for us from her own garden.
In terms of the hotel, it is less than a year old so everything thing is still new. The suite is more like an apartment than a hotel room. The kitchen has granite countertops, every amenity and is spacious. If you're someone who likes to cook, as am I, then all of your basic needs will be met here. It has an electric range, which I am not fond of but that's just a matter of preference. As for the rest of the apartment, it looks exactly as advertised on their website - rattan furniture, balcony, etc. Also worth mentioning is that the bed is comfortable and there was reliable free in-room wireless internet access. The only thing that had a poor functional design was the glass door pane on the tub in the bathroom. It was one pane of glass that only covered half of the tub so whenever you took a shower all the water splashed out on the floor and made a mess.
This property is not located on the beach; you do have to cross the street to get there. The beach across the street is nice but be forewarned, the Paynes Bay fish market is also across the beach and the fishermen have been pelting fish heads all about the beach on that strip of beach. So if you are going to sea bathe on this strip then I suggest walking along the beach (about five minutes) until you get to The Sands or Sandy Lane Hotel. Even better, if you have a rental car, go to Mullins Beach in St. Peter, which, despite some beach erosion as of late, is still my favourite beach on the island. Plus, they have great flying fish sandwiches at Mullins Restaurant there. If you go, park in Royal Westmoreland's parking lot across the street.
As for restaurants, I highly recommend The Cliff, which is across the street. if you like excellent eclectic with sexy/romantic decor then this is the winner hands down. I'm from New York and this is fantastic even by New York standards. Do not go to The Tides or Southsea because after going to The Cliff, you will be very disappointed. It's expensive but a great dining experience nonetheless. When you're there, order the tuna in the yellow curry sauce with the jasmine rice - superb. After eating that I had to ask where the chef was from - Britain. For anyone who's ever had difficulty finding a good curry in Britain, I think it's because the chef left and came to Barbados instead.
Another comment on food: if you are someone with Trini family and has high standards for roti then do not go to the Roti Den that is within five minutes walking distance of the hotel. Get in the car (20 minutes south depending upon traffice) and go to the Indian Grill on Bay Street near The Yacht Club. Ask a local to tell you how to get there.
All in all, if you are pretty self-sufficient, want a room at a well-maintained hotel that has the amenities and feel of an apartment, and beachfront property isn't one of your prerequisites then this hotel would be right for you. This is not a luxury hotel by any means and does not have a spa, gym, or jacuzzi bath nor will the sound of the ocean lull you to sleep at night. What it does have is a lovely group of people working there who make you feel as if you are at home and never want to leave.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.