This was our first stay at this hotel during the holiday season. We would usually stay across the road on the beach at Coconut Court beach hotel but they were full so this was our 2nd option. We were happy to give the Marriott Courtyard a try and we were not disappointed by our stay.
It is really a business hotel and typical of the Courtyard brand worldwide. The rooms are comfortable and spacious. We were assigned a room on the 4th floor overlooking the pool deck. Even though the bathroom was huge with whirlpool tub and nicely designed with jalousie shutters opening into the sleeping area we felt abit claustrophobic without a window that could open.
We requested a room change on the day we arrived and 24 hours later, we were moved to a room on the 3rd floor with a balcony overlooking the rear car park (main entrance). Even though we didn’t have the whirlpool tub and the bedroom was smaller, the additional balcony space to sit out for our morning coffee and observe the passing wildlife was greatly preferred and enjoyed.
Easy access to the beach thru the dedicated gate or via Coconut Court (which is better as you come out directly by the stack of beach chairs and bar). Go early though (before 10am) to ensure you get your lounger as they go fast and are in limited supply as they serve both hotels. The Marriott beach towels are tiny so it may be worth packing a large thin towel in your suitcase if you have the space or pick up one as a souvenir to use during your visit.
The breakfast options are adequate. The ham & cheese croissants were delicious! The breakfast potatoes that come with several items are nicely done and should be available for purchase on their own. The ‘Caribbean delight’ however was rather disappointing. We felt that there should have been more local options available and perhaps displayed more prominently on the board or advertised to entice visitors to sample the local fare.
We’d like to recommend to the hotel that they offer a buffet breakfast with local and holiday food at least 1 or 2 days during the Christmas season for abit of a change from the standard menu and to create a lasting memory for guests who choose to spend this special time of year away from their own homes.
The Centro’s staff efficiency really wowed us with the fastest breakfast service ever! My husband’s only peeve with the bar area was that there was no draft Banks beer in spite of there being a tap.
The lobby lounge is very relaxing and tastefully decorated. The business centre (boarding pass kiosk) is simple but nicely done. The computers were super-fast and reliable so if you only need to check in with the office a few times each day, you can feel confident to leave your laptop at home.
Our only complaint with the lobby is that it was truly cold and we heard this same sentiment from several other guests during our stay. It became freezing as the afternoon turned into evening. It did not make you feel as though you wanted to stay in the lobby area to dine or imbibe. Hence, the exterior patio was always filled during the evening.
We must make mention that the elevators were the fastest and most efficient we’ve ever experienced in our travels.
Thanks to the front office especially Sonja, Vernita and Deidre, for all your help in dealing with our various requests! Our only advice would be that the hospitality school trainees wear badges that state they are ‘trainees’ & name tags in a different colour as when you approach them and ask for assistance they either say nothing to you and look over at the next person who may be dealing with a guest (and you stand there wondering if they heard you or if they work there!). The trainees themselves said nothing about their employment status or inability to assist guests so I wonder how many people assume that the front office staff are just rude, or incapable without realizing they are newbies in training. So the hotel should pay attention to this and make sure they are truly ‘shadowing’ and not left to stand at a desk on their own.
Hotel is perfectly situated for meals at Fred's, TGI's & Mama Mia just next door. Beyond that, lots of restaurants within walking distance or short taxi ride away. If looking for a special lunch on Sunday, then try Coconut Court's buffet!
It was nice having the swimming pool though at 3-1/2 feet, it was really too shallow to swim in! We did however love soaking under the full moon and nighttime sky!
A unique experience for us was seeing the green monkeys running around the carpark, climbing the big tree and running along the back wall in ‘crocodile file’. We loved being awakened each morning to the roosters in the surrounding yards! And loved best of all that sweet horse in the back lot named Queenie! We enjoyed sneaking her some brown sugar packets in the morning at the wall!
Overall, we enjoyed our stay at Courtyard Marriott Bridgetown and thank you for the fond memories of holiday visit to Barbados! We’ll be back to stay again!