My husband and I first visited The Reefs 13 months ago. When I decided to participate in the Bermuda Triangle Challenge races in Hamilton this year, there was no question we'd forgo the convenience of staying at the race host hotel and opt to stay at The Reefs again.
We chose a poolside room again and were not disappointed. The room was clean, comfortable, and quiet. The view from each room and from the pool/hot tub area is breathtaking, but it's the staff that makes The Reefs so special. Every detail was looked after. Prior to our visit, I contacted the front desk about arranging a taxi to take us to the start of the Sunday race, since the buses don't run that early. It was taken care of without an issue. We were even prepared a boxed breakfast of croissants, pastries, and muffins for our early morning since we'd miss breakfast service that day. The staff went out of our way to ensure our satisfaction, and it's no wonder why they have received so many prestigious accolades.
La Serena Spa is delightful. I was pampered with a 90 minute massage with Karen and a purifying facial with Leanne the day before our departure. It was heavenly and I left the spa feeling completely relaxed.
Because we were there in the off-season, only Roystons was open for dinner, but all the food was incredibly good.
We look forward to returning next year!