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“Exquisite!” 5 of 5 stars
Review of The Reefs

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The Reefs
4.0 of 5 Resort   |   56 South Shore Rd., SN 02, Bermuda   |  
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Hotel website
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Hotel amenities
Special Offer
Free Nights at The Reefs
Dallas, Texas
1 review
2 helpful votes 2 helpful votes
“Exquisite!”
5 of 5 stars Reviewed January 7, 2013

We had a most relaxing time at the Reefs. From the moment we arrived we were treated like long lost friends. The room was spectacular and the service wonderful. We enjoyed the spa which only added to the recuperative nature of our stay. We went to sleep each night listening to the ocean and spent the day at the beach and the pool. Individuals with gait problems would have trouble accessing the beach. The resort is across the street from the bus stop so exploring the island was no problem! I would go back in a heartbeat!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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635 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (151)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Maietta, GA
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 6, 2013

We were fortunate to have been advised to make reservation at The Reefs when we visited Bermuda for the first time in '86 which was our 25th wedding anniversary. We just celebrated our 51st in December of 2012 and it was our 23rd visit to The Reefs.
Of course The Reefs of today is not The Reefs of our first visit. There are a number of physical changes, but the quality and level of service remains unsurpassed. If you are fortunate to visit Bermuda and select The Reefs, you will know why it is so very special. Management and the employees do everything that adds to and makes ones visit so very special.
Yes, we have already made our reservations for our 24th visit.
The Reefs is one special place!

Room Tip: All rooms face the water; we enjoy the "pool side" rooms; we have stayed in a number of di...
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Massachusetts
Senior Contributor
45 reviews 45 reviews
24 hotel reviews
Reviews in 27 cities Reviews in 27 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed January 4, 2013

This was our fourth trip to Bermuda, and our third return to The Reefs. We were last in Bermuda in January 2012 and due to the renovations taking place at The Reefs, we decided to stay in Hamilton at the Princess instead. When telling others of that experience, I have noted that our stay at the Hamilton Princess was better than expected, it still wasn't The Reefs.

As noted in other review, some of the bathrooms are dated, but they are in the process of renovating & plan to finish all rooms this January/February 2013. There's a reason why people keep going back. The view/location is fantastic, but it's definitely the *people* working at The Reefs who make it such a great place. Everyone is courteous, professional, and extremely helpful. We're already looking forward to another return.

Room Tip: Splurge and spend some time at La Serena spa - get a mani/pedi with Ana, you won't be disappoint...
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winston Salem, North Carolina
1 review
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 30, 2012

The Reefs has 2 sections. The time share section called The Reefs club and The Reefs hotel. The Reef Club is modern, well equipped and pleasant section of the Reefs.
The Hotel has 2 great things going on for it.
1. Location: All rooms face the ocean. Private Beaches.
2. Easy access to the hotel, connected via a main road.
The aspects that are marginal and leave a lot to be desired
1. Restaurants: Poor uninspired service, food quality average, pricey and mundane. To give you an idea, we ate 1 meal at Reefs and 5 meals at other hotels.
2. Room Quality: You may be disappointed with small dingy bathrooms and average feel to the room. Your disappointment will be magnified if you had a chance to see the Reef Club rooms.
3. Swim pool: SMALL. We visited in winter, so didn’t have any issues. Can’t imagine a trip in Summer and having to compete for the small space.
4. Exercise Room: Small crammed space with no windows. Wonder if the Reefs management ever decides to hire experts to give it a face lift. They can make this location a truly a world class facility.

Overall Bermuda is beautiful, safe and very friendly. Be prepared to spend extra since this island destination relies on imports which makes everything very expensive (food, transport and shopping).

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 26, 2012

A fabulous, small hotel located on a beuatiful beach on the south shore of Bermuda.
Stayed here for three nights just before Christmas - incredibly quiet as the hotel seemed
to only have a handful of guests. Staff are extremely warm and friendly.
We ate at Roystons one night and had a great meal. The breakfasts where the
highlight however as it was served in the Ocean Echo location with panoramic views
od the ocean and beach.
We stayed in a Junior suite (room 342) which had a large private terrace with incredible
views of the ocean and beach. Bathroom was huge with recently updated shower and vanity.
Only negative was this room had an adjoining door to the room next door. The walls seemed
to be paper thin as we could hear every sound (voices talking, TV, shower etc) from the guests next door as soon as they checked in.
Would definitely go back but maybe ask for a different room next time, or seek some assurance
that no one was in the room next door.
Also had massages at the Serena Spa - one of the best massages ever (from Karen).

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Atlanta, Georgia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed December 12, 2012

My husband and I have been going to Bermuda for 30 years. Every time we go we stay at the Reefs in South Hampton. Our room looked out over the ocean and also along the cliffs near the Reefs. The room was very nice and had a hot tub outside and a jacuzzi tub inside. Each of the restaurants that we ate in were wonderful and the food was amazing. We were there each time in early to late April (our anniversary month) and the weather just cant be beat. Cool mornings, warm afternoons and cool evenings. There was a scooter rental and bus stop right across the street from the Reefs so transportation was no problem at all.

Room Tip: I would choose a room that is over looking the ocean/beach. But I think that most of them are just...
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  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed December 9, 2012

We have been visiting Bermuda once a year, sometimes twice, for more than 15 years. During this same time we have stayed at many of the top rated properties on other Islands such as Curtain Bluff on Antigua, One and Only and The Four Seasons in the Bahamas, Ritz-Carlton on Grand Cayman, Ladera on St. Lucia, etc. The Reefs surpasses them all. We always look forward to returning to it. Location, staff - most of whom have been with The Reefs for many years, some for decades - rooms, are all exceptional and cannot be faulted. Yet The Reefs also recognized how important food is to guests at a luxury resort, and on this score The Reefs is truly exceptional. The menu is always varied and excellent, choices for most every taste, executed to a high standard. Seafood caught fresh that day? Absolutely. We love the local Rockfish. Traditionally rated one of the best in the Islands, frequently THE best, The Reefs is worthy. You will not be disappointed.

Room Tip: The island itself has a wonderfully efficient bus and ferry system. We use it every day. When you ge...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Reefs

Also Known As:
The Reefs Hotel
The Reefs Hotel Southampton
Reefs Hotel Southampton
Reefs Resort Southampton
The Reefs Bermuda
Reefs
Reefs Bermuda
The Reefs Bermuda/Southampton Parish
Address: 56 South Shore Rd., SN 02, Bermuda
Phone Number:
Location: Caribbean > Bermuda > Southampton Parish
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #2 of 4 hotels in Southampton Parish
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The Reefs 4*
Official Description (provided by the hotel):
Widely recognized as the best hotel in Bermuda, this award-winning and intimate hotel offers spectacular ocean views from every room. Perched along limestone cliffs overlooking its own private beach you'll enjoy legendary Bermudian hospitality and gourmet dining at three different restaurants. The Reefs is one place where you will feel perfectly at ease. ... more   less 
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