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“Just another day in paradise” 5 of 5 stars
Review of Pompano Beach Club

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Pompano Beach Club
4.0 of 5 Resort   |   36 Pompano Beach Road, SB 03 , Bermuda   |  
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Marion, Massachusetts
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
Reviews in 19 cities Reviews in 19 cities
27 helpful votes 27 helpful votes
“Just another day in paradise”
5 of 5 stars Reviewed May 1, 2013 via mobile

From the staff at the front desk to the familiar faces in the lounge, restaurants, and pool area,comfort and assistance are guaranteed here at Pompano! Food is fabulous and new furniture makes the environment even nicer!

Stayed April 2013, traveled as a couple
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (192)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
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English first
Nottingham, United Kingdom
Senior Contributor
41 reviews 41 reviews
22 hotel reviews
Reviews in 28 cities Reviews in 28 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed April 28, 2013

We went for the Mixed Golf Tournament organized by the hotel and were very I pleased by the helpful friendly service, quality of food, and our seafront room.There's a lot of maintenance needed in some areas, rails on paths crumbling walls, rusty nails etc.It really wants someone to be given the responsibility of keeping the resort up to scratch and if there is such a person already they need a kick in the backside!! The food is excellent but drinks for Brits very expensive-8 dollars glass wine or 50 dollars a bottle plus taxes etc. The dining rooms and saff are great and the service is too! We will go back to Bermuda for the excellent golf courses and the friendliness of the island buttttt! Will we stay at Pompano Beach Resort ? There lies the question, the draw of staying at PB Club is that the Port Royal Golf Club is right on the door step and you get good rates from the hotel. To sum up if they tidy the Resort up we would return without question.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TLIII, Managing Director at Pompano Beach Club, responded to this review, April 30, 2013
As per my reply to your fellow Brits (who submitted their review a few days before you), we're happy to hear that you had a nice time at our recent Couples Golf Tournament. Sorry that you found our dock area and a few of our walkways to be in need of some maintenance attention. Your concerns are noted and have already been addressed.

We hope you'll return for a future stay with us. In the meantime, we'll continue to do whatever we can to enhance our facilities and services. Thanks again for your feedback.

Regards,

Tom Lamb
Managing Director
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romsey
Top Contributor
100 reviews 100 reviews
36 hotel reviews
Reviews in 47 cities Reviews in 47 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed April 25, 2013 via mobile

Wewent for the golf tournament organizedd by the hotel. We were very I pleased by the helpful friendly service, quality of food, and our deluxe seafront room. BUT, there's a lot of maintenance needed in some areas, rails on paths to beach broken, rusty nails etc. fished off private quay with rods and Bait supplied free, rotten carpet, broken garage doors and Untidy seaside equipment. I would go back, but please get some maintenance guys in. Food is excellent, drinks for Brits very expensive-8 dollars glass wine plus taxes etc.

Stayed March 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TLIII, Managing Director at Pompano Beach Club, responded to this review, April 29, 2013
Thank you for participating in our April 1-7, 2013 16th Annual Couples Golf Tournament. Although it sounds like you enjoyed your stay with us on an overall basis, it is apparent that we didn't live up to your expectations with regards to the maintenance of our private dock area and the railings that lead down to it. We've already addressed these issues with our maintenance staff. Our dock area really only gets used for shoreline fishing during the November thru April time period, since our watersports center is closed from mid October to mid May. The "rotten carpet" you referred to is actually affixed to our dock so that we can haul our watercraft items (especially our glass bottom kayaks) in and out of the ocean without scraping them. The carpet got beat up a bit over the winter months, so we'll be installing a new piece for the upcoming watersports season. The "seaside equipment" you were referring to will all be tidied up and wiped down in preparation for the May opening of our watersports center (it has literally sat unused all winter long).

With regards to your concern over what you thought were "very expensive" drink prices (you mentioned our wine by the glass prices in particular), you might be surprised to know that we offer some of the most reasonable drink prices of any resort in Bermuda! Our beers are currently $5.50 to $6.00 each, Pina Coladas and Rum Swizzles are $6.75 each and our wine by the glass prices start at $8.00 each. Our prices are less than many bars and restaurants offer in North America for comparable beverages (especially when you consider the oceanfront setting that you are enjoying them in!). Guests often praise us because of how reasonably priced our wine bottle selections are! We appreciate your feedback though and will continue to try and offer good value whenever we can.

Thanks for your comments - hopefully we'll be fortunate enough to welcome you back to one of our future couples golf tournaments.

Regards,

Tom Lamb
Managing Director
Pompano Beach Club
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Rochester, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 18, 2013

In June 1994 we had the good fortune to be steered to the Pompano Beach Club for our honeymoon. We have been going back ever since and have visited in Feb., March, June, August, October and November - Bermuda is great any time of year. One year we even visited twice! The Lamb family has made us part of their family with their outstanding service and accommodations. We cannot possibly say enough about the Pompano Beach staff and how wonderfully they treat their guests. I look forward to going back to visit with all of these folks every year. The setting is extraordinary with unrivaled views of the ocean and Port Royal Golf Course. Since the fall of 2008, we have been participating in the Couples Fall Golf Tournament put on by Pompano in Oct/Nov. If you enjoy golf, this is a must! The tournament is well run and well attended and we've made many new friends over the years while playing in this tournament. The Pompano's food is always delicious and local seafood and produce is featured. We really cannot say enough about the Pompano. There is nothing stuffy about this place - go there, relax, enjoy, savor Bermuda!

Room Tip: Nearly every room is ocean view and some also provide views of Port Royal Golf Course. The deluxe ro...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, MA
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed April 17, 2013

We went for a long weekend 1st week in April. The hotel's location is awesome. The views are just amazing. The meal plan is the best deal around. The food is wonderful with lots of options and with the cost of taxis and food at the local restaurants you really save money and get quality meals. We were in a deluxe room right on the water and the room had just been recently renovated and furnished. You felt like you were on a cruise ship with the view from the room. I do agree with other reviewers that the resort is a little worn in areas, but the staff goes out of their way to make sure you have everything you need that it makes up for it. Would definitely go back.

Room Tip: Ask for a deluxe room on the water
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bucks
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 15, 2013

Really friendly staff, everyone is warm & welcoming. Room was comfy and clean but did feel a bit tired. Beach is a private cove which is well looked after.
Overall the stay was great. We will be coming back!

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wayland, Massachusetts
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 10, 2013

We have just returned from our probably 10th annual stay at Pompano and had another great trip! The main areas have been newly painted and new furniture adorns the pool bar area!! The Manager's Monday night swizzle party is always fun. The food is excellent in both dining rooms. The staff, Val, Gabby, Greg, Tim, Lynn and Keisha to name a few, make every effort to make your stay enjoyable. The entertainment, consisting of a Middlebury College A Cappella group that week and Bubbles, the DJ, were great. The visit to Dock Yard, the art museum-Masterworks- at the Botanical Gardens and the famous kite flying contest on Good Friday at Horseshoe Bay were memorable - Tom and Larry Lamb are wonderful hosts!! If you enjoy a truly relaxed atmosphere with the best beach access and view in Bermuda, this is the place for you.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Pompano Beach Club

Address: 36 Pompano Beach Road, SB 03 , Bermuda
Phone Number:
Location: Caribbean > Bermuda > Southampton Parish
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in Southampton Parish
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Pompano Beach Club 4*
Official Description (provided by the hotel):
This 75 room beachfront resort has been owned and operated by the Lamb family since 1956. It offers extensive recreational facilities, a breathtaking oceanfront setting, gourmet cuisine, spacious oceanview accommodations, a casual, relaxed atmosphere and personalized, caring service, with Bermudian hospitality that is second to none. The resort overlooks Bermuda's southwest coast and attracts lots of honeymooners, families and couples (especially golfers, watersports enthusiasts and those looking for R&R). Come see why so many of their guests return year after year! The owner-managers are hands-on and passionate about the service they give their guests. ... more   less 
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Also Known As:
Pompano Beach Club Hotel Southampton
Pompano Beach Hotel
Pompano Beach Resort
Pompano Beach Club Bermuda/Southampton Parish

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