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“Spectacular Experience” 5 of 5 stars
Review of Pompano Beach Club

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Pompano Beach Club
4.0 of 5 Resort   |   36 Pompano Beach Road, SB 03 , Bermuda   |  
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Hotel amenities
Toronto, Canada
1 review
2 helpful votes 2 helpful votes
“Spectacular Experience”
5 of 5 stars Reviewed November 17, 2012

We recently attended a Couples Golf Tournament hosted by the family run Pampano Beach Club. In addition to the spectacular view from our room (or any room), the excellent dining experiences in either of the two restaurants, Tom & Larry Lamb and their staff provide 5 star service. If you have the opportunity to visit Bermuda, stay at Pompano Beach. You will not be disappointed.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,047 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (214)
Date | Rating
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English first
Pawleys Island, South Carolina, United States
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 15, 2012

We stayed at the Pompano Beach Club for a couples golf tournament. The hospitality was outstanding. The family owned hotel, situated right on the water is breathtaking. The crystal clear blue water can be seen by every room. The service is friendly and helpful. The two restaurants are fabulous serving 5 course meals nightly. Our week was perfect!

Room Tip: Every room has a beautiful view.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 14, 2012

First time in Bermuda, so we signed up for a Couples Golf Tournament that is organized through this resort. Far exceed expectations - comfortable oceanview room, full hot breakfast and five-course dinners included, and outstanding staff who bent over backwards to make our visit as wonderful as possible. Would highly recommend it - not sure how it compares to other hotels on the island, but if we return we won't look any further. Doesn't get any better than this!

Room Tip: All the rooms have great views - the "deluxe" rooms are just a little closer to the lobby...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte NC
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 10, 2012

What a gem on a gem of an island!!! It took us 4 trips to Bermuda to find our way here and now that we have we will be hard pressed to stay anywhere else!!!! Our accomodations were spacious and ever so comfortable. We could have danced in the bathroom it was so large. We woke to an unsurpassable view of the Atlantic. Our balcony was huge and private yet we were close to the pool, bar and restaurants. Breakfast and dinner left us wanting for nothing, the food fresh and delicious, the choices plenty! We loved the view from the lower dining room but prefered taking our meals upstairs in the Cedar Room, which also had ocean views. The staff looked after our every need, often knowing our need almost before we did!! We were spoiled by personal attention from everyone we encountered. Hurricane Sandy closed the east coast of the USA and as a result we were not able to depart Bermuda as planned. No worries! The hotel graciously extended our stay, even voluntarily discounting our room rate yet still delivering the same superior service. Honestly, we didn't want to leave! The work out room was extremely well equipped and we never encountered another soul the times we were there. Though we intended to, we never got around to using the spa. I'm sure that was our loss and hopefully we will next time! YES! There will be a next time. We are planning already!!!

Room Tip: There are lots of stairs as the rooms are on a hillside. We asked for and were given a room on the w...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grafton, Massachusetts
Top Contributor
61 reviews 61 reviews
4 hotel reviews
Reviews in 25 cities Reviews in 25 cities
77 helpful votes 77 helpful votes
2 of 5 stars Reviewed October 28, 2012

Pompano Beach Club was our favorite vacation we always looked forward to going back all year. The views of the ocean are stunning. We got married there years ago and became emotionally attached .

The staff is always there to greet you . Mervin always makes us feel right at home and Larry is always friendly, but he has done some cut backs. I haven't seen a cookout in a few years. The welcome bottle of wine is long gone and its pretty clear they need more ground staff.

The pool is no longer cleaned every day - this time I continually saw debris and napkins at the bottom of the pool and the tiles on the sides were too dirty for me to go in.

Maid service was very poor - somebody that had the room before us spilled pills on the floor and I kept finding them. At over $700 a night I shouldnt have to ask for toilet paper. One day I spilled water on my bed so I stripped it before going out for the day and when I returned the bed was remade with the wet sheets The beach was always clean in the past but now just a young girl with a pitch fork and a wheel barrel trying her best but just couldn't put a dent in the sea weed that was there.

We always got the meal plan which includes breakfast and dinner. The meals were OK but after having ten dinners not one was that great and most nights only one of the two dining room were open.

We all know times are hard and people are making cut backs but that's all the more reason for places to work harder for your business. We save all year to have $10,000 to spend on vacation and spent over $8000 of it at Pompano and really feel we got a poor value this visit. I really hope they turn it around because I can't see going back when a lot of places are offering more and more to get you to come - when Tom + Larry are offering less than they did before.

  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 20, 2012

I have been to Bermuda several times over the past 25 years and have stayed at numerous other resort properties on the island during that time. My stays have varied from being on business trips, and also visiting the island for some well deserved R&R. In my opinion no other resort can beat the kind of service and amenities you will experience at Pompano. The resort offers the finest hospitality on the island, including an array of delicious food choices for breakfast, lunch or dinner. Other great features to this wonderfully peaceful resort includes a private and secluded beach, on-property spa, work-out facilities, and pool bar and restaurant that offers numerous menu choices. Located just slightly off the beaten path, guests will appreciate the quietness of the resort, but if you need assistance with any thing, the staff has only a "can do" additude which makes this diamond of a place truly remarkable. From the time we checked in, until the time we left we were treated very well and were totally satified with all that we experience at Pompano.

Room Tip: Room 7 is all I have to say...Great view of the ocean and convenient walking distance from the room...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cranleigh, United Kingdom
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 19, 2012

We have been to Pompano before so we expected a very high standard. It remains superb. The hospitality and friendliness of all the management and staff is amazing. They do everything to make your stay memorable. The food is top quality. The location is of course outstanding and our room was the best we have ever had in the World. We had a drama (nothing to do with Pompano) and they could not have been more helpful. Will we be going back? You bet!!

Room Tip: All rooms have sea views but the de luxe rooms are exceptional.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pompano Beach Club

Address: 36 Pompano Beach Road, SB 03 , Bermuda
Phone Number:
Location: Caribbean > Bermuda > Southampton Parish
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Southampton Parish
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Pompano Beach Club 4*
Official Description (provided by the hotel):
This 75 room beachfront resort has been owned and operated by the Lamb family since 1956. It offers extensive recreational facilities, a breathtaking oceanfront setting, gourmet cuisine, spacious oceanview accommodations, a casual, relaxed atmosphere and personalized, caring service, with Bermudian hospitality that is second to none. The resort overlooks Bermuda's southwest coast and attracts lots of honeymooners, families and couples (especially golfers, watersports enthusiasts and those looking for R&R). Come see why so many of their guests return year after year! The owner-managers are hands-on and passionate about the service they give their guests. ... more   less 
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Also Known As:
Pompano Beach Club Hotel Southampton
Pompano Beach Hotel
Pompano Beach Resort
Pompano Beach Club Bermuda/Southampton Parish

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