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All 4 Southampton Parish hotels

Pompano Beach Club: Traveler Reviews

36 Pompano Beach Road, SB 03 , Bermuda
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Pompano Beach Club
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Most recent review
5 of 5 stars Reviewed October 20, 2012
siger57 Edmonton, Canada
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831 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Edmonton, Canada
1 review
6 helpful votes 6 helpful votes
“Can't Find A Better Place To Relax”
5 of 5 stars Reviewed October 20, 2012

I have been to Bermuda several times over the past 25 years and have stayed at numerous other resort properties on the island during that time. My stays have varied from being on business trips, and also visiting the island for some well deserved R&R. In my opinion no other resort can beat the kind of service and amenities you will experience at Pompano. The resort offers the finest hospitality on the island, including an array of delicious food choices for breakfast, lunch or dinner. Other great features to this wonderfully peaceful resort includes a private and secluded beach, on-property spa, work-out facilities, and pool bar and restaurant that offers numerous menu choices. Located just slightly off the beaten path, guests will appreciate the quietness of the resort, but if you need assistance with any thing, the staff has only a "can do" additude which makes this diamond of a place truly remarkable. From the time we checked in, until the time we left we were treated very well and were totally satified with all that we experience at Pompano.

Room Tip: Room 7 is all I have to say...Great view of the ocean and convenient walking distance from the room...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
Ask siger57 about Pompano Beach Club
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cranleigh, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Robin & Di”
5 of 5 stars Reviewed October 19, 2012

We have been to Pompano before so we expected a very high standard. It remains superb. The hospitality and friendliness of all the management and staff is amazing. They do everything to make your stay memorable. The food is top quality. The location is of course outstanding and our room was the best we have ever had in the World. We had a drama (nothing to do with Pompano) and they could not have been more helpful. Will we be going back? You bet!!

Room Tip: All rooms have sea views but the de luxe rooms are exceptional.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask Robin G about Pompano Beach Club
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Massachusetts
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
16 helpful votes 16 helpful votes
“Expensive rates for an average stay”
3 of 5 stars Reviewed October 17, 2012

We have been to Bermuda multiple times and stayed at Pompano. You would think it would be a no-brainer to want to return there. There should be no question in your mind that spending around $800 night was totally worth it.

Year after year the rates have gone up and the service and quality has deteriorated. The beach area used to be raked daily, it was barely touched. The patio sand areas used to be cleaned up and raked as well and they weren't touched during our stay (although it was raked for a wedding). The pool was vacuumed once and we continually saw debris and water logged napkins at the bottom of the pool. We even pulled a cigarette butt from the pool when we arrived and put it on the deck to only walk past it day after day and never see it cleaned up. The maid service has deterioriated as well, it would be nice if they checked room supplies such as tissues and toilet paper so we don't have to ask for it.

To ask for an increase in room rates each year and provide less and less is not a good business decision. We always looked forward to the barbeque, but apparantly it doesn't seem to happen anymore. The same with restaurant choices - closing one each night was not what we bargained for.

We always appreciate the staff friendliness, but we can't justify the cost anymore for what we receive. Mostly likely, we'll travel elsewhere now so we at least feel we are getting value for the $$.

  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 9
Ask capecodlife about Pompano Beach Club
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunapee, New Hampshire
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Spectacular Vacation!”
5 of 5 stars Reviewed October 15, 2012

From the time we arrived until the time we left everything at Pompano was outstanding! The staff were very courteous and attentive. Pleasant to chat with and never rushed! The room was impeccable! The food had beautiful presentation and tasted wonderful! The Staff and some guests were family by the time we left! Definitely going back next year!

Room Tip: The rooms under the pool are the best!
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask Khayden about Pompano Beach Club
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lowell, Massachusetts
1 review
3 helpful votes 3 helpful votes
“Treated like royalty- Will return soon”
5 of 5 stars Reviewed October 13, 2012

Just returned from our Pompano Beach Club-celebrating our 22nd wedding aniversay getaway.
It's been over twenty three years since we visted Bermuda, a big mistake. Plan on returning soon. It's just 1 hr 45 minutes from Boston, MA, and 1/2 to the hotel/resort. Left at 10:00 a.m., and @ 12:15 pm, we were swimming under sunny warm and royal blue skies.

The service was great, and we were treated very well, The college interns from B.U., and UNH
were engaging, fun, and aim to please.

The beach is well maintained and the ocean is beautiful beyond description. Very clear, little sea weed, and aqua blue. No strong currents to worry about, but be aware they can change direction.

Sunsets are breathtaking. Oct. 4th- 9th weather in the mid eighties, water temp 78-80 degrees, sunny every day, with the exception our last day.- could not have ask for more!


My wife and I truly enjoyed our fellow guests, many repeats, Sara from N.J.- you are the life of the party! See you next year, same time. The owner is a great host and you will see him each day.-very hands on. The staff are friendly, and courteous. I dare say, by the end of our trip- more like family or close friends.

Pompano Beach Club is pricy, and needs some upgrades, but I will surely return.

Room Tip: Location, location, location is key. rms 17, 18, close to main complex/pool. Do not go higher than...
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask MARK O about Pompano Beach Club
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Pompano Beach Club

Also Known As:
Pompano Beach Club Hotel Southampton
Pompano Beach Club Hotel
Pompano Beach Hotel
Pompano Beach Resort
Pompano Beach Club Bermuda/Southampton Parish
Address: 36 Pompano Beach Road, SB 03 , Bermuda
Phone Number:
Region: Caribbean > Bermuda > Southampton Parish
Amenities:
Bar/Lounge Beach Fitness Center Free High-Speed Internet Free Parking Kids Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Southampton Parish
#1 On the Beach Hotels in Southampton Parish
#1 Top resorts Hotels in Southampton Parish
#2 Romantic Hotels in Southampton Parish
Price Range: $$$$
Official Description (provided by the hotel):
This 75 room beachfront resort has been owned and operated by the Lamb family since 1956. It offers extensive recreational facilities, a breathtaking oceanfront setting, gourmet cuisine, spacious oceanview accommodations, a casual, relaxed atmosphere and personalized, caring service, with Bermudian hospitality that is second to none. The resort overlooks Bermuda's southwest coast and attracts lots of honeymooners, families and couples (especially golfers, watersports enthusiasts and those looking for R&R). Come see why so many of their guests return year after year! The owner-managers are hands-on and passionate about the service they give their guests. ... more   less 
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