We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in The Fairmont Southampton and Southampton?

We'll send you updates with the latest deals, reviews and articles for The Fairmont Southampton and Southampton each week.

  • Save The Fairmont Southampton
  • E-mail this page
BOOK NOW!

The Fairmont Southampton: Traveler Reviews


Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Find Cheap Flights to Bermuda

Traveler Reviews

73% Recommend
4.0 of 5 stars 337 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (337)
[ Date ] [ Rating ]
Nice Property with some service issues

The Fairmont Southampton

Save Review
3 of 5 stars
stinger32 6 contributions
Toronto
Dec 2, 2004
22/23 found this review helpful

My wife and I stayed at the Fairmont Southampton from November 25th-27th. After our quick uneventful flight to Bermuda from Toronto we were quickly wisked away to our hotel. I should start be mentioning that I was using Fairmont President's Club Platinum free nights for this trip as well as a suite upgrade certificate to a one bedroom suite.

When we arrived at the hotel we were escorted inside and went into the check-in line. No one was at the President's Club desk so it seemed like a moot point to line up there. Waited about 20 minutes to check in. Check in quite and efficient, 30 seconds I have by keys and we are on our way to our room.

Room was very nicely appointed in typical Fairmont fashion. Furniture was a little outdated but in a Carribbean kind of way. Two very large rooms with an oversized balcony and a huge bathroom with very large soaker tub that my wife fell in love with.

We had lunch at the lobby bar and the service was rather slow but they appeared to be quite busy, we didn't mind as we were not in any hurry. Food was good but very pricey, especially the beer. Nothing like paying $8USD for a budweiser. Tip of 15% automatically included as per island rules.

I spend the afternoon watching NFL games (Thanksgiving) while my wife had a massage at the Willow Stream spa. It as complimentary and part of my platinum package. She said it was quite nice but she would not have paid $180USD for it.

Dinner we went into Hamilton to Ascott's. This is in a small inn/hotel with a a large covered balcony which was heated. It was very nice with all the trees lit up outside. The food and service here were extremely good. I would recommend this restaurant to anyone. We felt the quality was close to the price. We took a taxi back to the hotel after dinner.

Had a couple of drinks at the lobby bar. There was a large group of Scotia McCleod brokers at the resort so there was plenty of entertainment in the bar.

The next day we spend at the spa in the morning since it was raining and it was included in my platinum membership. Ordinarily there would be a charge of $25/per person per day to use the facilities. Had a very relaxing morning around the pool and hottub.

Afternoon we spend shopping in Hamilton before going to the Hog and Penny for happy hour. Once again, not really like the happy hour we were used to. Anyway, it was a neat little pub where the beer and food were overpriced not unlike the rest of the island. The service here was very good and I would definitely go back. It had that neat dark, dungy old english pub atmosphere that I like.

Saturday morning we spent at the beach club since it was a glorious day. The beach club was nice with it's change rooms and towels as well as umbrellas for shade. It was quite busy for the end of November, must have been all the Canadians at the resort. Swimming in the ocean took some getting use to but it was similar to the lake up north in early June. Most Canadians would know what I am talking about (70F)

Spent the afternoon lounging around before going to the Waterlott Inn for dinner. This was the worst part of our trip. Talk about overpriced and poor quality. This place pretends to be a steak house to rival Hy's or Ruth Chris and has a long way to go to get there. The did start by charging the same prices though. The best part of the meal was the escargots and it went down from there. I would not return to this place again.

After a dissapointing dinner we headed to the Cellar which is on the property for a few drinks. Service here was terrible and I actually spoke to the manager and had her take off the 15% tip since I have to serve myself at the bar. She claimed they were short staff, certainly didn't stop her from standing around and talking to the bartender instead of working. Anyway, very dissapointing service from Fairmont.

Checked out next day and caught our flight home to Toronto. It will certainly be a long time before I return to Bermuda but it was a good experience nonetheless. I think that part that irks me is that they include a 15% gratuity for everything and then don't deliver on the service. It is like the whole island is part of a union. Regardless of the level of service they provide they are going to get paid for it and paid well.

I would also recommend going when it is a little warmer as there will be more to do during the high season.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $477 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
A Fabulous 5 Days

The Fairmont Southampton

Save Review
5 of 5 stars
A TripAdvisor Member
Washington, D.C.
Nov 10, 2004
8/10 found this review helpful

This was a great long weekend for my birthday. The Fairmont lived up to all my expectations. We booked semi-last minute due to our original Bahama trip being canceled due to hurricane damage at the hotel. Expedia got us a great deal into the Fairmont, and we still got a beautiful ocean view room with balcony, dressing room and marble bath. Immaculately clean and well kept every day. The entire hotel (and island) is clean and beautifully maintained, all the sitting areas and pool are great. The Willow Stream Spa is maginificent and I could spend the entire day there every day. When the weather did not cooperate is was great to be able to be at the indoor pool with the doors open to still get the feeling of being "outside." Everyone one the staff at the hotel was cheerful and charming.

Yes, everything is as expensive as they tell you it is, but it is an island so everything is imported, but it's worth it. If you are looking for a "cheap" vacation, this hotel and island are not the place for you.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $477 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great Stay at the Fairmont Southampton

The Fairmont Southampton

Save Review
4 of 5 stars
Anncat 4 contributions
North Reading, Massachusetts
Nov 9, 2004
3/4 found this review helpful

Just came back from a five day stay at the Southampton. I actually found the hotel to be all I expected. Service was prompt and pleasant but unfortunately the weather was not as pleasant. As for the restaurants there I found the Newport Room to be a big letdown. Service was impecable but the food was just not worth the steep prices. We were on the meal plan there and ate there 1 night and the Waterlot twice. Our first meal at the Waterlot was great but second was so bad I had to send back my dish. I highly suggest Bacci since I wasn't expecting much from that place I was highly impressed with both the service and friendly and helpful staff. Rooms at the hotel were pretty much standard and staff was helpful and friendly. I will definitely go back to Bermuda but most likely will try another hotel or cottage colony since I saw many that seemed to be just as nice and had better beaches and overall everyone is friendly.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay November 2004
  • Member since August 14, 2004
  • I recommend this hotel for An amazing honeymoon, Older travelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $477 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Overpriced, medicore- and don't believe the hype

The Fairmont Southampton

Save Review
2 of 5 stars
A TripAdvisor Member
Chapel Hill, NC
Oct 30, 2004
7/16 found this review helpful

We stayed here in 2002, so perhaps before renovations- I don't know. This place was an overpriced, glorified Holiday Inn. I don't believe some of the "stellar" reviews that others have supposedly written. I do recall, and I noticed in another review, that the service in Jasmine was superb. The staff was nice enough, but this place did not live up to expectations. No disrespect to folks in their golden years, but I wouldn't recommend going to Bermuda unless you are over 70. Bermuda, to me, stepped right out of the 1970s era of tennis and short shorts, though run down after a couple of decades.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $477 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Heaven on Earth....

The Fairmont Southampton

Save Review
5 of 5 stars
A TripAdvisor Member
Charlotte, NC
Oct 6, 2004
10/12 found this review helpful

My boyfriend & I just returned from a 4-night stay @ the Southampton Princess. Words could not describe our stay in Bermuda - a fairytale that came true. Here are a few tips if you are able & willing to have the time of your life!

*HOTEL... extremely beautiful, but not on the beach. The beach is only a 5 minute ride away & a convenient shuttle runs every 10-25 minutes...but understand it's not on the beach. We chose an upgrade to the GOLD floor - an extra $100 per night. Well worth the money... we went from a room with 2 double beds & no view to a King with the most beautiful ocean & sunset view - This was room 672. The GOLD package included a wonderful breakfast buffet, unlimited bottle water/soft drinks & evening buffet of cheese, appetizers etc.

*BEACH - very beautiful & there is an easy passage near the shuttle stop to an even prettier beach - Horseshoe Bay. *Snorkeling is amazing right off the hotel beach (swim to the right towards the old dolphin pools) and just up the road at Church Bay. No need to go any further.... (Scuba from the hotel/site = Mary Celeste? near Sonesta was just OK). P.S. our secret (private) cove was in the snorkeling vicinity.... if you are REALLY LUCKY you just may find it :-)

*DINING - Aqua (@ Ariel Sands) Asia Fusion cuisine - Wonderful food/wonderful evening. Make sure you request a table closest to the ocean. Coconuts (@ The Reef's) Wonder dinner...inclusive 4-courses $65 pp. You can dine on the beach for $90 pp. Extremely romantic, beautiful atmosphere. Salt Rock Grille in Sonesta - more of a local place. You can dine outside/water view... nice night. Great live music. Henry VIII - great lunch/food & great Sunday night music. We tried the Bermuda Chowder everywhere - including Hog Penny in Hamilton. Every place was a little different - Loved it!

*Back to the HOTEL.... really, really fancy - but you won't be disappointed. Try the hot tubs near the indoor pool/spa, dancing in the wine cellar, walk on the newlywed path and watch the sun rise from the bench on the top of the hill. This hotel is close to the most beautiful beaches on the island, near great dining and has everything you could possibly need or want. If your stay is only 1/2 as good as ours was, you won't be disappointed!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $477 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Travelers Who Viewed This Property Also Viewed
Location: Southampton, Bermuda
$505*
Check Rates
Location: Southampton, Bermuda
$604*
Check Rates
Location: Paget, Bermuda
$542*
Check Rates
*Average price
Write Your Own Hotel Review
Been to The Fairmont Southampton? Share your experiences!
Write a Review
Add Photos
Add Videos

Do You Own The Fairmont Southampton?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owner's Page
  • Add Photo
  • Add Video

The Fairmont Southampton Also Known As