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“LOVE the private beach” 4 of 5 stars
Review of The Fairmont Southampton

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The Fairmont Southampton
4.5 of 5 Resort   |   101 South Shore Rd, SN02, Bermuda   |  
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3rd Night Free
Provo, Utah
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
“LOVE the private beach”
4 of 5 stars Reviewed September 12, 2013

The property is located on the hill top. It's far away from the airport (about 30 minutes bus ride), but overall, the location is wonderful. Mainly because of the private beach on the property! The private beach is next to the popular Horseshoe Bay beach!

You can rent snorkels at a shop in the private beach, then take it over to Horseshoe Bay. There are plenty of beach chairs, and umbrellas for use for free. It's perfect! Dinner on the beach was amazing! However, I would not recommend dinner at the Ocean Club.

The staff there are friendly and helpful. The main lobby was beautifully decorated.

I would definitely recommend this hotels.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,040 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (510)
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English first
Huntington, New York, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 11, 2013

We just spent an extended weekend and it was fabulous. This hotel has it all. Their own private beach with a beach bar and restaurant on the beach. You can walk to other beaches (but why). Complimentary ferry service to sister hotel in Hamilton for happy hour and shopping and then complimentary ferry back. Only wish that they had a later ferry 6:30 for last ferry too early. The restaurants on site were very good. LOVED the Waterlot down by the Ferry but pricey.

Room Tip: Either side is beatiful you are either looking at the Great Sound or the Ocean.
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlita L, Marketing & Communications Manager at The Fairmont Southampton, responded to this review, September 12, 2013
Thank you Barbara, for your glowing words, it sounds like you had a fantastic time with us on your extended weekend vacation. I've noted your comments about the Ferry timing, and will look into that for future seasons. Thank you so much for posting, and I hope that you will be back to visit again soon!
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Boca Raton, Florida
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 10, 2013

The staff along with all the residents of the island are friendly warm people. There are 8 restaurants on the fairmont properties at most a trolley or ferry ride away.The most beautiful beachs down the hill with or without service. To top it all a full fitness facility and spa. My girlfriend was sold just seeing the island from the plane. Next year we are bringing her 12 year old. Great place for couples and families. If you have the means do the club level it is more than worth it.

Room Tip: All rooms have an ocean view. Best advice is to upgrade to club level.
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staten Island, New York
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 10, 2013

I am a Repeat Guest to The Fairmont Southampton - It's always an Awesome experience. The staff really go out of their way to make my stay memorable. I just returned from Labor Day weekend and although the hotel was Full they did not disappoint !!

From Nick at the Door Welcoming me back with Open Arms to Anson & Patricia in Jasmine's and I can't forget Dennis; manager of the Cabana at The Beach. Dennis always takes awesome care of me and my party. He's The best !!

The Highlight of our stay is The Sunday Night beach BBQ and this year was awesome !! We were a party of 14 and Dennis & Staff went the "Extra Mile" to make the night perfect. He had a special table for us.. Food was awesome and the Bonfire great. Staff was so attentive to our every need. Dennis is an asset to The Fairmont.

Kristy at the Front Desk is The best as all The Concierge Staff. Tamara my Night maid always takes great care.

Loved the New Menu at wickets....Harry O is very very Missed in jasmine's !!!!!

Looking forward to me next trip back

Room Tip: Corner with wrap around balcony is awesome - View of harbour & ocean
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  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlita L, Marketing & Communications Manager at The Fairmont Southampton, responded to this review, September 12, 2013
Thank you Bonnie, for posting such a nice review about so many of our terrific colleagues, I will make sure they all hear what wonderful things you've said about them! I'm glad especially that your Sunset BBQ experience was great, that's a terrific night down on the beach! We look forward to having you back again soon!
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Kingston, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 9, 2013

We booked 5 nights Aug. 15 to 20th with our 2 kids. Plenty to do at the resort and great amenities. This property will not disappoint food is pricey but what isn't in Bermuda but well worth the experience. This was our fifth time back and we will return. Our view was of the ocean and golf course and on a high floor so needless to stay amazing. Enjoy. The Medeiros family

Room Tip: Pick a corner room as it has a wrap around balcony. Fridges and microwaves are available. High floor...
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlita L, Marketing & Communications Manager at The Fairmont Southampton, responded to this review, September 12, 2013
Thank you, Medeiros Family, for your kind words about your recent 5th stay with us! It's always nice to hear that our repeat guests are still happy, and we look forward to welcoming you all back again soon!
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New York City, New York
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed September 9, 2013

I have to say I was expecting a bit more from this property at this price point. The property is really in need of an upgrade.

Absolutely no complaints about the service and be prepared to pay a mandatory "service" fee as part of your bill. There are three Fairmont properties in Bermuda. The Southampton made it a point to refer me to activities hosted on their properties before recommending off property businesses for dinner, social, etc.

The best feature of this hotel is it's Spa area. The Spa area and indoor pool has a very modern and inviting feel to it.

Great breakfast buffet - just please make sure you have enough pancakes for guests.

Stayed September 2013, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlita L, Marketing & Communications Manager at The Fairmont Southampton, responded to this review, September 12, 2013
Thank you for taking the time to review. I am glad that you found the service pleasing. Just to clarify, there are 2 Fairmont hotels in Bermuda, The Fairmont Southampton & The Fairmont Hamilton Princess.

There are daily taxes, gratuities, and resort levy charged to each room. Resort levy covers trolley transportation, complimentary ferry transfers to and from The Fairmont Hamilton Princess, golf club storage & cleaning, daily entertainment, & beach/pool services (towels, umbrellas, lockers, fresh fruit, and iced towel service in season). Gratuities cover the room attendants, bellmen/doormen, beach/pool attendents, function/setup crew, and Fairmont Gold privileges (for guests staying in Fairmont Gold rooms & suites). The taxes are at 9.75% and are broken down to 7.25% for the hotel occupancy tax & 2.5% going to the Guest Tourism Fee. While these are subject to change, I hope that gives you an idea of what the service fees entailed.

Our concierges do try to recommend activities on-property because they are largely part of our complimentary summer activities program, but are also well-versed in what's happening off-property, also. I am glad that you enjoyed the spa and the breakfast, and I hope that the next time you visit, you will be more impressed with our hotel product. Thank you again for reviewing!
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Montreal, Canada
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 9, 2013

We had the best time of our lives at the Fairmont Southampton. The location is great (Bermuda is heaven on earth) This hotel is located near the greatest beach in the world: Horseshoe bay beach. Fairmont also provides a free ferry to get to the other Fairmont hotel in Hamilton (great city area)

EVERY meal I have had during my 7 nights stay was absolutely de-li-cious. The variety of the menu is incredible. Whether at the pool, at the private beach or in any of other dinner restaurants, salds, tatars, fish... everything was good. Gluten-free options are offered everywhere at Fairmont +++ Bio local and sustainable options are also on the menus.

Room was ok, pool was awesome, beach was great, service was EXCELLENT.

Everybody was very nice. Anything you need, ask the concierge.

Sooooo looking foward to go back.

Room Tip: If you are part of the PRESIDENT CLUB (FAIRMONT) you get to chose your room... and try to get them t...
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlita L, Marketing & Communications Manager at The Fairmont Southampton, responded to this review, September 12, 2013
Thank you so much for your 5 star review of The Fairmont Southampton, it is always so nice to hear that people had amazing vacatons with us! I am glad to hear you enjoyed our dining outlets and that our Lifestyle Cuisine Menu options helped cater to your dietary requirements and preferences. We look forward to having you back! :)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Fairmont Southampton

Address: 101 South Shore Rd, SN02, Bermuda
Phone Number:
Location: Caribbean > Bermuda > Southampton Parish
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Southampton Parish
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Fairmont Southampton 4.5*
Official Description (provided by the hotel):
The Fairmont Southampton, Bermuda is a luxury resort perched on Bermuda's stunning south shore with miles of pink sand beaches. Conveniently located in the mid-Atlantic, less than a two-hour flight from most east coast gateways, this hotel is perfect for getaways year-round. Sitting on nearly 100 gorgeous acres dotted with lush bougainvillea and towering coconut palms, The Fairmont Southampton is Bermuda's largest full-service luxury beach resort boasting 593 rooms and 6 floors with amazing views of ocean and sound. Unparalleled amenities are offered throughout the property. Spend your days relaxing at the resort pool, or pull up a chaise lounge at the sprawling private oceanfront beach club with Dive Centre, 11 tennis courts, jet ski rentals, and more. Unwind in the luxurious Willow Stream Spa with indoor spa pool & fitness facility, or tee off at the Turtle Hill Golf Club, an award-winning 18-hole par-three championship golf course. The Fairmont Southampton has dining covered for even the most discerning palates with an impressive range of restaurant options. Family-friendly, the hotel offers a kids camp for day & evening. Free round-trip ferry service is available to the Fairmont Hamilton Princess, located in the island's downtown district. Guest rooms feature AC, 42" flat screen TV with multimedia panel, spacious work desk, 2 telephones with voicemail, dataport, Keurig coffeemaker, tea kettle, mini bar, large walk-in closet, iron & ironing board, personal digital safe, private bathroom, hairdryer & bathrobes, and WiFi Internet access is available (fee). The Fairmont Southampton is a AAA Four-Diamond award-winning resort. The Turtle Hill Golf Club was named one of the top 5 par-3 courses in the world by Golf Magazine. The Willow Stream Spa won the 2012 Conde Nast Readers Choice Award for best hotel spa in the Caribbean. In 2012, Conde Nast called The Fairmont Southampton one of the top hotels in the Atlantic & one of the best golf hotels in the world. ... more   less 
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Also Known As:
The Fairmont Southampton Hotel Southampton
Fairmont Southampton Bermuda
Southampton Princess Bermuda
Southampton Fairmont
The Fairmont Southampton Bermuda/Southampton Parish

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