We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“STILL A GRAND VACATION VENUE” 4 of 5 stars
Review of The Fairmont Southampton

Save Saved
You added The Fairmont Southampton to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
The Fairmont Southampton
4.5 of 5 Resort   |   101 South Shore Rd, SN02, Bermuda   |  
Hotel website
  |  
Hotel packages
  |  
  |  
Hotel amenities
Special Offer
20% off & $200 Credit
Township of Washington, New Jersey
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
18 helpful votes 18 helpful votes
“STILL A GRAND VACATION VENUE”
4 of 5 stars Reviewed November 15, 2012

Spent a long weekend there, 11/8 thru 11/11. The last time we stayed there was 28 years ago. It is still one of the finest hotels in Bermuda maintaining the old charm we remembered. The grounds are beautiful and the hotel is, for the most part,well maintained. Our room was large and clean. No complaints. The food, as it is in all of Bermuda, was expensive. The Waterlot Inn is still a classic.After all these years, they still get a thumbs-up.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,882 people have reviewed this hotel

Traveler rating
    903
    564
    247
    109
    59
See reviews for
448
830
48
194
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (467)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Any
English first
cc
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 15, 2012

Beautiful hotel and impeccable service! The room was spacious and very clean. Beds were super comfortable. Cannot say enough nice things about the staff. Very helpful and so very pleasant! Would definitely recommend this for a relaxing getaway. Food was a bit pricey but quality was excellent. Looking forward to a return trip soon!

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Senior Contributor
34 reviews 34 reviews
30 hotel reviews
Reviews in 25 cities Reviews in 25 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed November 14, 2012

The hotel is expensive like anything else on the island. The surroundings are nice, the golf course on one side and the sea on both. The staff are nice. The place is well kept. However, absolutely everything is expensive inside. The food at the restaurant is average but pricey. The service at the restaurant is slow but friendly.
The only thing I disliked were the extra fees added to the reservation. There is the price that you pay to reserve the room and then there are a lot of extra mandatory charges such as resort fees and what not. I dont mind paying them but I wish they were included in the bill when I made my reservation.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 13, 2012

We just finished a 3 night stay at The Fairmont Southampton (Fri 11/9 through Mon 11/12) and I wanted to write a review about the great experience that we had. We have traveled extensively and have stayed at many wonderful places (including Four Seasons Hotels and Resorts) but this was above and beyond anything we have experienced. We are a family of four from the Boston area and we came to Bermuda this past weekend to celebrate my husband’s 50th birthday.
The indoor and outdoor pools were very pleasant. The towel desk personnel were nice enough to set up large towels over your pool chairs and provide drying towels as well. The temperature of the water was good and overall very relaxing. We used the 3 hot tubs extensively. They were all kept at a nice hot temperature and never crowded. The hotel beach was beautiful, pink sand and blue water.
One day we packed a lunch, took a backpack and jogged the rail trail to Church Bay beach for snorkeling. Lots of fish to see and had a great day. We walked back by the lighthouse and took pictures of the amazing views.
We also took advantage of the ferry to Hamilton and spent a day walking through town, shopping and eating. A cab ride to the Crystal Caves was well worth it. I have never seen anything like it; an awesome natural wonder. We took a cab back to Hamilton and the ferry back to Southampton.
It was a very short visit but we made the most of it. We slept great on the amazingly comfortable beds and relaxed.
The food at the hotel was delicious. We paid extra to stay on the gold floor and it was well worth it. We were treated like royalty and the entire staff (morning, evening, weekend) couldn't have been nicer. Our teenage kids cannot stop talking about how nice people were to them.
The staff was top notch. From the bellman, to the concierge, to the towel help, to the trolley drivers, to the restaurant staff and more, every person we interacted with was helpful, nice and truly made us feel welcome.
In particular, Maurico at the concierge desk and Kim on the Gold Floor were exceptional standouts.
Our trip was very memorable and I cannot say enough great things about this hotel.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Massachusetts
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 12, 2012

My intentions were to post immediately upon return but we all know what back to reality is really like! We went to celebrate my husband's 50th Birthday. So, I followed the advice of other posters and joined the President's Club. After doing so, I contacted the Fairmont to let them know and was told that it may not guarantee us early check-in as the President's Clubs benefits are usually tied to frequent stays. However, we arrived at the FS at 11 am and were able to walk directly to the President's Club section of the Front Desk and were checked in within 15 minutes. (Others who flew in on the same plane and got to the hotel before us were allowed to check their bags to use the pool, but were told that their rooms may not be ready until mid to late afternoon. I also got a great through the Bermuda tourism sight that was offering the third night free. An offer that ran a month or so after I booked included free breakfast, so I called and we had that added in for two of the three mornings, and I booked our flights with a new Delta Skymiles card which saved us $50 per person and one free checked bag, preferred checkin, etc. Flights were Boston-Bermuda direct with a final cost of $300 each). So, overall the hotel was great! We were on the 4th floor - big room, balcony, nice bathroom. Any issue we ran into was fixed promptly (I had requested non-feather pillows due to allergies and they were feather when we got there, also we had a problem with AC not turning back on when Balcony door was closed). I saw complaints about the beach, but we thought it was fine. Although you definitely should take the further walk to Horseshoe and the adjacent beaches. Only went to the pool once, but it was more than fine and not crazy crowded. (Weather was around 80-83 each day - ocean water was SO nice!) Very expensive to eat on or off property - we only did breakfasts and apps at the Fairmont (and lunch two days at the pool bar/restaurant). After returning from the pool area our second day, I realized my phone was missing and thought I may have left it in the downstairs gift shop. After a few minutes of calling around and panic, the phone in our room rang and it was an employee from the beach area saying that I had dropped it on the beach, someone had turned it in and an employee was bringing it up the hill by bus to me! So sweet of them! Highlights outside of the Fairmont - drinks and Apps (drinks were 2 for 1 late Saturday afternoon) at the Reefs - the lower area (Coconuts) had a wedding so we sat at an upper area with amazing views and the sweetest waitress! Moped ride out to the Dockyard area was nice. Took water taxi to Hamilton (purposely waited until Monday since we were told everything was closed Sundays) and VERY FEW places were open as far as shops and dining BUT we lucked into our best meal of the trip at Barracuda's - sooo good! Overall, great trip and great location.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilmington, Delaware
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 12, 2012

I decided to take my wife to Bermuda for our anniversary. We only went for 3 days, and 2 nights, in the end of September (Perfect weather, 80 degrees and sunny). It was hard to make decisions on where to go and where to stay based on all the reviews we read. If you have never been to Bermuda, there is one specific thing you should know. It is expensive! Food, taxis, hotels, drinks, shopping, all expensive. We didn't realize till after we got back that MOST bad reviews were people complaining about money. I booked the Fairmont Southampton, with a regular room. A couple weeks later I upgraded to a beach view, and then a couple of weeks later I upgraded to the top floor beach view. The top floor has all its own amenities, it's considered "gold member" or "gold status". It was only a small increase in price and is DEFINITELY worth it. Top floor has a private concierge for check in, free tea and coffee, snacks, breakfast, fruit, drinks, and even lunch if you just want a small sandwich. It pays for itself, and was extremely convenient to have by our room. There was a lounge, and outside patio, and it included free WiFi. There was a nice outdoor pool that we used, and an indoor pool that is only available to the spa during the day, then to guest later in the day.... I want to say around 6 PM. There were about 4 restaurants attached to the hotel, but we decided to go out and eat elsewhere in our short stay to see as much of the island as possible. The Waterlot Inn is a very highly rated restaurant attached to the hotel for fine dining. The hotel has a private beach that shuttles run to and from continuously, about a 2 minute ride each way. The beach was great, stocked with towels, chairs, and umbrellas. There was a restaurant there to get lunch and drinks, as well as staff on the beach to order drinks from. There is a gate on the edge of the property to walk through, and down a sandy path to Horseshoe Bay Beach, Go There!!! 2 minute walk, with the most incredible beaches and coves we have ever seen. This is where we spent the majority of our time. There is shopping on the first and second floor of the lobby, I bought a new tie for dinner, and some souvenirs to take home. There is a golf course on the property, although I do not play golf, it's my understanding that it is a par 3 course, not a regular course. Our room was great with a great view. Ocean side = sunrises, Bay side = sunsets. Bathroom was great, with separate room for shower and toilet. It made getting ready much easier. Our balcony had a great view of Horseshoe Bay. We loved the hotel, the beach and the people here. We haven't stayed anywhere else in Bermuda, but we have traveled a lot. We highly recommend this hotel, and highly recommend Bermuda.

Room Tip: Sixth floor is where you want to be, has all views and amenities.
See more room tips
  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 11, 2012

We stayed elsewhere in Bermuda at the start of our family vacation in August, unfortunately. Moving to the Fairmont Southampton saved it. It was clean which is incredibly important in a tropical climate. The staff were friendly and professional. The trolley was convenient to the beach which is across the road. We went early in the am each day and had front row lounge chairs. One night we couldn't get through to Bacci for take away so when we trooped over - the staff were very accommodating and filled our order asap. We could see why they couldn't get to the phone .. The place was jammed still at 9 pm. The boys raved about the food ..it was very good. Like others, would recommend joining the president circle. We had two rooms just two over, they couldn't give us adjoining ..same code can be used for all of your wireless internet access which is complimentary. Look for their Bermuda pink sale. Giving this place a good rating even though the last night we could hear the couple screaming at each other between our Rooms threatening violence - the walls are very thin - luckily the kids didn't awaken. We had to call security (three large men came to knock on their room) .. The hotel can't screen for crazy guests but dealt with this effectively.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to The Fairmont Southampton? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Fairmont Southampton

Address: 101 South Shore Rd, SN02, Bermuda
Phone Number:
Location: Caribbean > Bermuda > Southampton Parish
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 hotels in Southampton Parish
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The Fairmont Southampton 4.5*
Official Description (provided by the hotel):
The Fairmont Southampton, Bermuda is a luxury resort perched on Bermuda's stunning south shore with miles of pink sand beaches. Conveniently located in the mid-Atlantic, less than a two-hour flight from most east coast gateways, this hotel is perfect for getaways year-round. Sitting on nearly 100 gorgeous acres dotted with lush bougainvillea and towering coconut palms, The Fairmont Southampton is Bermuda's largest full-service luxury beach resort boasting 593 rooms and 6 floors with amazing views of ocean and sound. Unparalleled amenities are offered throughout the property. Spend your days relaxing at the resort pool, or pull up a chaise lounge at the sprawling private oceanfront beach club with Dive Centre, 11 tennis courts, jet ski rentals, and more. Unwind in the luxurious Willow Stream Spa with indoor spa pool & fitness facility, or tee off at the Turtle Hill Golf Club, an award-winning 18-hole par-three championship golf course. The Fairmont Southampton has dining covered for even the most discerning palates with an impressive range of restaurant options. Family-friendly, the hotel offers a kids camp for day & evening. Free round-trip ferry service is available to the Fairmont Hamilton Princess, located in the island's downtown district. Guest rooms feature AC, 42" flat screen TV with multimedia panel, spacious work desk, 2 telephones with voicemail, dataport, Keurig coffeemaker, tea kettle, mini bar, large walk-in closet, iron & ironing board, personal digital safe, private bathroom, hairdryer & bathrobes, and WiFi Internet access is available (fee). The Fairmont Southampton is a AAA Four-Diamond award-winning resort. The Turtle Hill Golf Club was named one of the top 5 par-3 courses in the world by Golf Magazine. The Willow Stream Spa won the 2012 Conde Nast Readers Choice Award for best hotel spa in the Caribbean. In 2012, Conde Nast called The Fairmont Southampton one of the top hotels in the Atlantic & one of the best golf hotels in the world. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Tingo, Travelocity, HotelsClick, getaroom.com, Despegar.com, BookingOdigeoWL, Hotels.com, Venere and Agoda so you can book your The Fairmont Southampton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Fairmont Southampton Hotel Southampton
Fairmont Southampton Bermuda
Southampton Princess Bermuda
Southampton Fairmont
The Fairmont Southampton Bermuda/Southampton Parish

Owners: What's your side of the story?

If you own or manage The Fairmont Southampton, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.