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“Horrific !” 1 of 5 stars
Review of Hamiltonian Hotel & Island Club

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Hamiltonian Hotel & Island Club
Langton Hill | P.O. Box HM 1738, Bermuda   |  
Hotel amenities
Ranked #4 of 5 hotels in Pembroke Parish
NJ
1 review
5 helpful votes 5 helpful votes
“Horrific !”
1 of 5 stars Reviewed June 27, 2010

Rci

hamiltonian resort
bermuda
this will be followed up with a letter and a long phone call !
So disappointed in rci ! Total embarrassment to the owners, vacationers,
to
have rci put people in this threatening position, we are not the first
to
leave the premises. We did not believe the reviews...still in shockkk !
This without a doubt jeopardize our membership to rci as we own 3 units.

-----
where do we begin......

The lady at the front desk literally front desk, was very nice
accommodating couldn't be sweeter.
- great air conditioner
- clean

** the bad
- run down
- old
- things broken
- warned of potential danger
- no exterior lighting
- appearance of haunted mansion
- no guests only people who were living on site
- taxi driver couldn't believe someone was staying there, he said
"should
be $20 dollar a night"
- dirty couch
- blood stained pillows
- was told numerous times to lock doors be aware of surroundings
- no security one man part time taxi driver
- tv with rabbit ears
- old appliances
- would never sleep in the bed
- no nearby facilities of any kind on site.
- one women operation !!!

We cannot believe this is in an rci book.

Our cab driver said " i thought this place was condemned, it was in the
paper as condemn last year "

pictures were taken please contact / we will try to post here

we would never want anyone to stay here it is a danger for everyone !!!
Would not be a pleasant stay it put us in a position to which we had to
move to a hotel and spend funds which we did not intend on spending. No
place to really stay relied on taxi cab driver to get us out safe to a
hotel.

A total shock ! This will be cutting our vacation short.


Also if there are any answers to this via management it is one women
operation !!!

Felt very bad for the 3 people staffed

no words can really describe still in state of shock!

  • Stayed July 2008, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • English first
  • Any
English first
Cape May, NJ
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed September 30, 2008

Pretty average place. Could use a huge renovation as everything is old and in need of repair. Some rooms have a good view but ours didn't just looked out on a bunch of shrubs. No internet. Two channels on TV. Window unit A/C which makes you feel terrible in the morning.

Bermuda is an amazing place to visit. If you are booking this hotel as a time share then you are getting off cheaper than any other place on the island. Just go in with low expectations and you will be fine.

Pool is huge and has an amazing view from the patio.

  • Liked — pool
  • Disliked — gritty rooms
  • Stayed September 2008, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pennsylvania
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 14, 2008

We just returned from a weeklong stay in Bermuda at the Hamiltonian resort. We had a wonderful stay. The room was clean and spacious and the views were breathtaking. The staff was very accomadating and addressed all of our concerns very quickly. We would definately stay there again. We will post some photos of the resort soon. The bus (#4) does not run very frequently to the hotel so a scooter would be easier to get around. Taxi service is quick and a ride into Hamilton is around $10 including tip. There is a bus (#11) that runs more frequently from down the street if the back stairs are accessable.

  • Liked — Very spacious
  • Disliked — infrequent bus service
  • Stayed July 2008, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
1 review
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed January 4, 2007

We were guests of a relative who used her time share. Well...the place was terrible. The smell was awful. There were no drapes or blinds on the front room sliders. In a rattan chest were crumpled smelly sheets for the pullout couch...and an old pilly blanket (well used). You had to carry your own 5 gallon water jug down to your room yourself. However, when we went up to the office to get a jug...they didn't have any left. The large building (left of the pool)that you see in the promo picture is a derelict with broken windows just as one of the past reviewers stated. This was next to our rooms. We were warned to always keep the bar across the slider (derelict building?) It was not well lighted and we would not walk there alone.
I could go on and on but it's not worth it. Do not go.
We left.

  • Liked — nothing
  • Disliked — everything
  • Tips/Secrets — There are so many wonderful places to stay in Bermuda. Go somewhere else to enjoy the island and the people.
  • Stayed November 2006, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed January 6, 2004

We have stayed at the Hamiltonian twice. Aug 2002 and July 2003. Both times were wonderful. We stayed in the one bedroom condos at the bottom of the hill overlooking the water. The staff members were very nice.
The condo was beautiful with tiled floors throughout and very spacious.
It could easily accomodate two couples because it has two full bathrooms. There was a patio out back with a beautiful view of the water and setting sun.The complex was very quiet and we rarely saw anyone. We had the huge pool to ourselves on many days. We rented scooters for the week both times and zipped all over the island seeing every nook and cranny. I would not hesitate to recommend the condos at the bottom of the hill but obviously the hotel at the top has some serious issues based upon comments from other reviewers. The only complaint I have is that the frogs were very loud at night. Some people find that a charming part of Bermuda. Bring as much food as you can because everything in Bermuda costs a fortune!!!!!!!! There was a grocery store just down the hill where you can stock up for the week.
Four bags of groceries came to $150.

  • Stayed July 2003
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
1 of 5 stars Reviewed September 2, 2003

I am surprised the Bermuda government has not done something about this place. The paint is peeling, there was an abandoned building next door and the rugs looked like they had been through the Frat party wars. We left and went to another hotel. Not only was the hotel beat, the front desk staff was rude to boot. They argued with us about the cleanliness of the room. They said the room was clean but that the rugs were just stained. Stained was an understatement.

Was this review helpful? Yes 26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
1 of 5 stars Reviewed January 24, 2003

the hamiltonian island club is nothing like the writeups and advertisements. the rooms are dirty, there is no service, the screens are full of holes, the ac is not working, cabs that run at their leisure provide scant service. This place leaves a bad taste and will never allow me to return to Bermuda

Was this review helpful? Yes 27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hamiltonian Hotel & Island Club

Address: Langton Hill | P.O. Box HM 1738, Bermuda
Location: Caribbean > Bermuda > Pembroke Parish
Amenities:
Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #4 of 5 hotels in Pembroke Parish
Price Range (Based on Average Rates): $$
Also Known As:
Hamiltonian Hotel And Island Club
Hamiltonian Hotel & Island Club Bermuda/Pembroke Parish

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