Easy to get to, VERY friendly and helpful staff. Beach was phenomenal, I kicked myself for deciding to leave the snorkel gear at home, the beach right in front of the resort was perfect. Watch out for lots of broken glass on Elbow beach. This isn't Coco's problem, of course, but we saw lots of washed up bits on the sand. The A/C unit in our room was a bit noisy, and had a strange cycle of 30 seconds on, 30 seconds off all night long. Too bad we didn't have a screen on the sliding glass door, we could have just slept with that open all night. That's the only reason I'm giving it 4 out of 5 stars. We would love to come back again soon!

Hotel was well appointed but deserted, as indeed was the whole island which was also very expensive.

Although the food was good it was disappointing that the menu, with the exception of a Thanksgiving Special, didn't change for ten days.

Actually left two days early and will not be returning. However, look forward to revisiting the sister hotel, Coco Reef in Tobago.

I'm a bit late with this review; my husband and I spent a week here at this resort at the end of October/beginning of November--Just as Hurricane Sandy was supposed to hit. We lucked out weather-wise, and in every other way as well. The hotel was quiet, as it seemed to be off-season, so we ended up with a great room overlooking the lovely, shell-sand beach. The rooms were clean and comfortable, as was the bed. We were on a walking tour with Breakaway Adventures and felt that this hotel was an excellent choice as a base of operations. The food was diverse and delicious and the hotel is well-located; but the staff are what truly make this hotel memorable. My husband and I enjoyed our conversations with Susie in the dining room in the morning; and Darnell, at the bar, prior to dinner each evening. Darnell offered a wealth of information about Bermuda in general, and the history and people of the island in particular. We took this holiday as a way to celebrate our 20th Wedding anniversary. It was a great decision. I would recommend this hotel highly for both families with children and couples looking for a romantic getaway. I've read some of the negative reviews and feel they were unfair. The feral cats, that were mentioned in one review, are actually harmless and exist all over the island, as do feral chickens--which we found to be quite charming. Bermuda is a lovely place-everywhere you go; and the people are incredibly friendly. Thank you Ken, and everyone else at Coco Reef for making our anniversary so memorable!

Just returned from Bermuda. Had a relaxing, lazy holiday in one of the nicest places I've stayed in. We were upgraded to an ocean front room, so had the sound of the surf while lying in bed and then walked straight out onto the grass right above the beach. The room was comfortable and clean with somewhere to sit but we spent all our time outside on the terrace looking at the beautiful view.
Food and service in the restaurant were excellent. I really can't fault the chef- beautifully presented and perfectly cooked food. Steaks were cooked exactly as asked for and the seafood was delicious and very fresh. We stayed on a half board package which was well worth paying for, food in Bermuda is very expensive. Hotel is 10 minutes walk from a little supermarket and bus stops.The bus service is great on the island and you can buy day and 2 or 3 day passes which mean you have unlimited use of buses and the ferries, good value. Only criticism- menu could do with a change each week, perhaps just 2 different menus rotating. As we were there for 2 weeks we had worked our way through the menu completely, so a different choice the second week would have been nice. But, the food was consistently excellent, my husband is now on a diet! And I should be!
The island is very pretty with a beautiful coastline. Everywhere, people were unfailingly polite. The first place I've been to where loads of people said good morning to ALL the passengeres on the bus when getting on!
Everyone at the hotel was lovely and Ken the manager was always attentive and charming. Would recommend it!
The weather was still nice when we left but getting cooler . Check the climate details when you are going, it is not tropical so can get quite cool and damp in the winter months.