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Coco Reef Resort Bermuda: Traveler Reviews

3.0 of 5
3 Stonington Circle, South Shore Road, PG 04, Bermuda (Formerly Stonington Beach Hotel)
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Coco Reef Resort Bermuda
Ranked #3 of 7 hotels in Paget Parish
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495 reviews from our community

Traveler rating
    211
    191
    51
    22
    20
See reviews for
Families
52
 
Couples
250
 
Solo
26
 
Business
16
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Stratford, Ontario
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
“Lovely Resort, Wonderful Staff....”
4 of 5 stars Reviewed November 24, 2012

I'm a bit late with this review; my husband and I spent a week here at this resort at the end of October/beginning of November--Just as Hurricane Sandy was supposed to hit. We lucked out weather-wise, and in every other way as well. The hotel was quiet, as it seemed to be off-season, so we ended up with a great room overlooking the lovely, shell-sand beach. The rooms were clean and comfortable, as was the bed. We were on a walking tour with Breakaway Adventures and felt that this hotel was an excellent choice as a base of operations. The food was diverse and delicious and the hotel is well-located; but the staff are what truly make this hotel memorable. My husband and I enjoyed our conversations with Susie in the dining room in the morning; and Darnell, at the bar, prior to dinner each evening. Darnell offered a wealth of information about Bermuda in general, and the history and people of the island in particular. We took this holiday as a way to celebrate our 20th Wedding anniversary. It was a great decision. I would recommend this hotel highly for both families with children and couples looking for a romantic getaway. I've read some of the negative reviews and feel they were unfair. The feral cats, that were mentioned in one review, are actually harmless and exist all over the island, as do feral chickens--which we found to be quite charming. Bermuda is a lovely place-everywhere you go; and the people are incredibly friendly. Thank you Ken, and everyone else at Coco Reef for making our anniversary so memorable!

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ReluctantSherpa about Coco Reef Resort Bermuda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cocoreef, General Manager at Coco Reef Resort Bermuda, responded to this review
November 26, 2012
Thank you from all of us here at Coco Reef Bermuda for your wonderful review, we are all most grateful, and delighted that you had such a fantastic time with us.

I would also like to thank you personally for your kind comments about my team, they really are the best, and I am lucky to have them here with me.

We are so glad that you chose us to celebrate your 20th anniversary, and we hope that you return to visit us agin one day soon. Darnell and Susie said to say hello, and they send their best wishes and thanks for remembering them.

Best regards.

Ken Watson.
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Northwich, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Fantastic location and superb food!”
5 of 5 stars Reviewed November 11, 2012

Just returned from Bermuda. Had a relaxing, lazy holiday in one of the nicest places I've stayed in. We were upgraded to an ocean front room, so had the sound of the surf while lying in bed and then walked straight out onto the grass right above the beach. The room was comfortable and clean with somewhere to sit but we spent all our time outside on the terrace looking at the beautiful view.
Food and service in the restaurant were excellent. I really can't fault the chef- beautifully presented and perfectly cooked food. Steaks were cooked exactly as asked for and the seafood was delicious and very fresh. We stayed on a half board package which was well worth paying for, food in Bermuda is very expensive. Hotel is 10 minutes walk from a little supermarket and bus stops.The bus service is great on the island and you can buy day and 2 or 3 day passes which mean you have unlimited use of buses and the ferries, good value. Only criticism- menu could do with a change each week, perhaps just 2 different menus rotating. As we were there for 2 weeks we had worked our way through the menu completely, so a different choice the second week would have been nice. But, the food was consistently excellent, my husband is now on a diet! And I should be!
The island is very pretty with a beautiful coastline. Everywhere, people were unfailingly polite. The first place I've been to where loads of people said good morning to ALL the passengeres on the bus when getting on!
Everyone at the hotel was lovely and Ken the manager was always attentive and charming. Would recommend it!
The weather was still nice when we left but getting cooler . Check the climate details when you are going, it is not tropical so can get quite cool and damp in the winter months.

Room Tip: All the rooms have the fantastic view but having the beachfront rooms mean you can walk straight ou...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Whitegatewanderer about Coco Reef Resort Bermuda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cocoreef, General Manager at Coco Reef Resort Bermuda, responded to this review
November 12, 2012
Greetings from Coco Reef Bermuda.

On behalf of the entire team at Coco Reef Bermuda, I would like to take this opportunity to thank you for taking the time to post your comments, and your kind review of our resort. Thank you also for recognizing and mentioning our service and staff at Coco Reef. It is most appreciated.

It was our pleasure having you as our guests and we are thrilled you had a wonderful holiday, and you had the opportunity to enjoy all that we have to offer.

I will pass on the compliments and comments to our chef regarding the quality of our food, he will be delighted that you enjoyed everything so much.

Thank you also for your excellent recommendation and we look forward to welcoming you back to “Bermuda’s Best Beach Resort”.

With warm regards,

Ken Watson.
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Boston, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Feels like you're right on the beach!”
4 of 5 stars Reviewed November 5, 2012

Amazing location. Our room looked out over one of the nicest beaches on the island, and you can hear the waves crashing right from your room. Ken introduced himself to us and everyone was very nice. Did not see any maintenance issues others identified, and the room was clean. Late October/Early November very nice time to visit Bermuda as the tourist season is over but the ocean is still lovely.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
Ask jonf123 about Coco Reef Resort Bermuda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cocoreef, General Manager at Coco Reef Resort Bermuda, responded to this review
November 7, 2012
Thank you so much for your kind words, we are all delighted that you really enjoyed your time with us here in our own little corner of Paradise, on the beautiful island of Bermuda.

We are fortunate in being located on a spectacular beach, with magnificent views of the ocean, and I am pleased to say that even today (November 7th) the water is a very comfortable 73 degrees.

We look forward to seeing you again one day at "Bermuda's Best Beach Resort".

Regards.

Ken Watson.
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brussels
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Wonderful Getaway!”
4 of 5 stars Reviewed November 5, 2012

Although Hurricaine Sandy shortened our already brief stay at Coco Reef, we wanted to say a big thank you to Ken Watson and crew for making our stay a very enjoyable one. We loved the beach area and the great ocean view from our room. Although our room was a bit tired looking, the service was great. When one of our nightside bulb lights suddently burnt out, they immediately replaced it. When we requested 4 wine glasses, it took less that two minutes for 4 glasses to appear at our door. The location of the hotel is splendid., right next to the Elbow Beach hotel/restaurants and just a short taxi/moped ride to Hamilton.
We also thank Ken and staff for understanding our situation when we had to depart early due to "Sandy". They did not charge us at all for the extra night room fee. A class act!!
We would definitely stay at Coco Reef again.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask brusselself about Coco Reef Resort Bermuda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cocoreef, Manager at Coco Reef Resort Bermuda, responded to this review
November 6, 2012
Greetings from Coco Reef Bermuda.

I am delighted to hear that you arrived home safely, I hope everything at home was secure and you were not badly affected by Hurricane Sandy.

It was a pleasure having you here with us, and thank you so much for your fantastic review. We are all so happy that you really enjoyed your vacation here on the beautiful island of Bermuda, and we look forward to welcoming you back one day soon.

Fondest regards.

Ken Watson.
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Baltimore, Maryland
1 review
1 helpful vote 1 helpful vote
“Honeymoon Perfection”
5 of 5 stars Reviewed November 1, 2012

My wife and I stayed here for 5 days toward the end of September 2012 and loved it. We were looking for a place that was near the water but it didn't break the bank and CR did just that. The hotel was a little old styled (old fashioned beach garb in the rooms) but clean and nice and on top of it...our room (which was so gratefully upgraded by Ken) was 100 feet from the pink sands. We were a 12$ cab ride and a 10 minute bus ride (2.50$ each way) from Hamilton and about a 200 yards walk from the restaurant next door at Elbow Beach Resort. We took the bus just about everywhere during the days and would take a cab home at night. The food is a little pricey throughout Bermuda so to say CR's food was pricey would be accurate, but everyone's food was pricey (remember, they are an island and have a import a lot of product). The staff was very responsive, polite and helpful whenever we had questions and we even returned to a bottle of chilled champagne on the first night. If you are looking for a top end beach resort with marble floors, this is not your place...however, if you want to be on the beach, conveniently located to everything, and a well priced place to sleep, then CR is your place. Thank you from the both of us to ALL the folks at Coco Reef! We will be returning here for our next trip! Thank Matt and Jess C.

Room Tip: Ask to upgrade to the ocean-front, or pay the extra for it. All rooms have great views, but being c...
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Matthew C about Coco Reef Resort Bermuda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cocoreef, General Manager at Coco Reef Resort Bermuda, responded to this review
November 3, 2012
Greetings from all your friends at Coco Reef Bermuda.

The entire team joins with me to thank you for taking the time to post your comments and your kind review of our resort.

It was our pleasure having you as guests of Coco Reef Bermuda. We are thrilled you had a wonderful vacation and you had the opportunity to enjoy all that the beautiful island of Bermuda has to offer.

Once again, thank you for your kind comments, and we hope to see you again one day soon at "Bermuda's Best Beach Resort".

With warm regards,

Ken Watson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Coco Reef Resort Bermuda

Also Known As:
Coco Reef Resort Bermuda Hotel
Coco Reef Resort Bermuda Hotel Paget
Coco Reef Hotel Bermuda
Coco Reef Paget
Coco Reef Bermuda
Coco Reef Resort Bermuda Paget Parish
Address: 3 Stonington Circle, South Shore Road, PG 04, Bermuda (Formerly Stonington Beach Hotel)
Phone Number:
Region: Caribbean > Bermuda > Paget Parish
Amenities:
Bar/Lounge Beach Business Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotels in Paget Parish
#1 Top resorts Hotels in Paget Parish
#2 Romantic Hotels in Paget Parish
Price Range: $$$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Serene Beachfront Hotel located on Bermuda's magnificent South Shore, just steps from the beautiful pink sand beach and only 10 minutes from Hamilton.Coco Reef "Bermuda's Best Beach Resort". ... more   less 
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