The facility is very old and dated. Maintenance is non existant. Paint peeling, serious power washing needed. The wooden steps down to the beach were very dangerous, rotted and loose, the lighting on the handrail was dangerous. Wires out of the fixtures, fountain in the lobbly with the cord on the outside. None of the fountains were even working. Roof leaking in the lobby after rain storm. Restaurant was filthy, the yellow ceiling is covered in dust dirt and grease from the vents. Outdoor patio furniture was dirty, the bottom of the legs was rusty and discolored. The yellow lounge chairs on the patios and the beach, old saggy and filthy. Our room was decorated from the mid 80's. Sheets and towels very thin and scratchy. Our KING size bed was two seperate beds pushed together. The mattresses were ancient and filthy. We were hoping to have a nice romantic week and couldn't even sleep next to one another because of the gap between the mattresses. We had ants spiders and some other bug in our bathroom from day one. The housekeeping staff left a can of bug spray on the bathroom shelf for us to use during out stay. Had to rinse the spiders out of the tub everytime we wanted to shower. The entire place needs a good scrubbing and painting. The artwork in the lobby was very odd, but the picture in our room was a 3 foot by 5 foot picture of 2 womans faces staring at you, very creepy.
We have visited Bermuda 28 times over the years and have stayed in just about every resort and hotel, ranging in price from expensive to affordable and have never had such a bad experience with this so called RESORT.