Somewhat hard to find on the web (stumbled upon it on TA) - but hard to leave once you're there!
The personal service starts when you give Hazel a call and she takes care of all your needs from booking your room, arranging for Mr. Harris to pick you up at the airport, reserve a table in advance, etc. We were greeted with a pot of tea and Hazel's recommendations. She can (and will !!) plan out your itinerary while making notes on your copy of the Bermuda map. After our sit down with Hazel we knew where to go for lunch at the Dockyards, dinner in Hamilton, attractions in St. George's, best swimming beach, ... the list goes on. She has been on the island for so many years that everyone knows her. I think you could ask just about anyone (from the ferry pilot, waiters, shop keepers, art galleries) and they will know Hazel and Salt Kettle. Try it!
We lucked out and stayed in the Tower Room (it can be booked up many months in advance) which is on the 2nd floor and has windows on every side to catch nice breezes no matter which way the wind blows, and a private balcony to watch the sunset over the water. You will need to climb the flight of stairs up from the 1st floor bath, however, so this may not be a good choice for those with disabilities. There are other rooms on the ground floor and 2 cottages with views over the harbor to Hamilton. The skyline is beautiful at night and you won't miss the downtown noise or traffic. In the morning everyone meets for breakfast which is prepared by 2 lovely ladies and includes your choice of eggs, French toast, pancakes, muffins, juice and, of course, coffee. Basic fare (no sausage, onions, cheese, etc.) but enough to keep you going for the day.
The house a bit of a walk from the bus stop, but is literally just around the corner from the excellent ferry to Hamilton. A great way to get around while getting a waterside view of the Great Sound! The bus doesn't go everywhere so we rented scooters (they will come to pick you up at the house) in order to see some of the out of the way spots and to pick up wine and cheese at the market. Riding them is a bit scary at first, but just relax, keep to the left (British driving rules), and let the faster cars and bikes go by. Paget is centrally located so Salt Kettle is no more than 45 minutes from any place on the island.
The warm service attests to the many repeat visitors to Salt Kettle House. We intend to join them on our next trip to Bermuda!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.