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“Nice hotel, 15 years ago” 2 of 5 stars
Review of Surf Side Beach Club

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Surf Side Beach Club
3.0 of 5 Hotel   |   South Shore Road, Bermuda   |  
Hotel amenities
Ranked #3 of 5 hotels in Warwick Parish
Luxembourg City, Luxembourg
Senior Contributor
42 reviews 42 reviews
40 hotel reviews
Reviews in 29 cities Reviews in 29 cities
17 helpful votes 17 helpful votes
“Nice hotel, 15 years ago”
2 of 5 stars Reviewed March 26, 2013

This hotel (which consists of several mini apartments) has a great view, but sadly it looks like there hasn't been any investment in the last 15-20 years, which I guess it was their golden age.

Bathtub/sink had some rusty spots.
The room is big (apartment like) and has a mini kitchen, but there the place is far away (walking) to any supermarket, bar, restaurant. There is no food offered onsite.
The pool is out of order for quite some time, the beach was flooded when I stayed.
Also after 4 pm, no receptionist, there is a contact number to call after those hours, but I tried and didn't got any response.

Overall I wouldn't stay there again (having stayed before in the Princess and in the Coco Reef), I would pay at much half the price to stay there than I paid (120 EUR per night), if possible save for one of the 2 Fairmonts in Bermuda and you will have a true holiday

  • Stayed March 2013, traveled solo
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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187 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • German first
  • Italian first
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English first
Orillia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 23, 2013

My wife and I stayed here during march break from march9 to march16..We noticed immediately that the cottage we booked was severly dated..furniture,window coverings,kitchen appl,and the bedroom..that was just the beginning..the smoke detectors were missing,the phone in the cottage never worked the entire stay,the pool and lounge area were completely neglected and then to top it off they drained the pool and started repairs as we were sunbathing right then and there..no notice or concern for the guests using the facilities...we complained immediatedly but got nowhere..Oh and when they say they have wifi..they do but not from your room..you must go to a common area where there is no privacy...even the entire grounds look tired and neglected...the best thing was the view and the beach but the beach soon disappeared due to high tide...not worth the money...go somewhere else...the king size bed was 2 double beds put together,
...brutal back pain

Room Tip: Rooms are toally outdated
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  • Stayed March 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Providence, Rhode Island
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 16, 2013

My daughter and I stayed at Surf Side on a short vacation. The place has one of the best views in Bermuda. The staff was friendly and accomodating. It is true that it needs updating but so what! The view and beach access is well worth it. The grounds were well maintained. I would absolutely stay here again.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed November 9, 2012

What a great place this is. I don't seek a top notch place so this was just perfect for me. Great spacious room with balcony overlooking pool, gardens and sea, kitchenette well equipped and clean. Staff are friendly and extremely pleasant (especially Terry) and were very helpful. Peaceful and relaxing and I slept well every night. I could not wish for a better atmosphere. Was so impressed with it and would not consider anywhere else should I make a return visit, which I intend to do. Beach was lovely despite much of it washed away by recent Hurricane Sandy.
Don't expect perfection.

Room Tip: Second floor room have terrific views facing the setting sun.
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  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bel47
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 16, 2012

Despite not having a pool or restaurant on the premises I really like this hotel. The views are nice and the beach is really the best. Who needs a pool with a beautiful pink sand beach steps away. The waves are great and the water is always pristine. We've stayed there at least three times for the beach alone. It's also very private and only a short walk to the Swizzle Inn which serves really great food. The staff is courteous and accomadating. We also like the fact that the rooms - although not the most modern are very spacious and feel like home. There is also a fully stocked kitchen which is a definite plus considering the cost of food in Bermuda can sometimes be quite pricey. The first time we stayed there we got a room that was large but not facing the ocean - we asked to switch to an ocean view room after that and loved it. Ever since then we book the ocean view suites and have never had a problem. Its very quiet and secluded and exremely relaxing waking up with the sound of the ocean waves crashing against the shores.

Room Tip: Choose an ocean view suite.
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  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 14, 2012

We stayed at the Surf Side Beach Club last month; the view is stunning, the rooms are clean and we enjoyed our stay but… My husband and I are definitely not “luxury travelers” so it’s not as though we had expectations of grandeur. We were a bit disappointed that the pictures that show the beautiful terraces on the beach, no longer existed. The nice thing about that is that the beach was usually deserted. But it was quite a hike down crumbling walls and stairs. Yes, it is a little less expensive than many of the other places that you can stay while visiting Bermuda, but you definitely get what you paid for. The furnishings are dated, the ice machine doesn’t work, many tiles have fallen off the side of the pool, there is no restaurant, no pool side bar and the hot tub has been filled in. Once upon a time, this was probably a beautiful place but it seems as though it’s passed its prime.
I don’t mean to make this a negative review and we would consider staying there again. The staff is very friendly and helpful, the view is perfect and the beach is wonderful once you reach it. But next time we would know what to expect. I did read many of the reviews before I booked but I tend to stay away from many of the negative reviews since they seem to come from a disgruntled customer. Just be aware of what your expectations are before you book.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Graham, North Carolina, United States
Senior Contributor
28 reviews 28 reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed September 5, 2012 via mobile

Boy, This place has really gone downhill since we last stayed here in 1992. Pool restaurant closed. Pool in need of repair. Rooms in bad shape. The only saving grace is their view. Too many nice places on the island to stay here.

Stayed September 2012, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Surf Side Beach Club

Address: South Shore Road, Bermuda
Location: Caribbean > Bermuda > Warwick Parish
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 hotels in Warwick Parish
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Surf Side Beach Club 3*
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Also Known As:
Surf Side Beach Club Hotel Warwick
Surf Side Beach Hotel
Surf Side Beach Warwick
Surf Side Beach Club Bermuda/Warwick Parish

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