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All 3 Hamilton hotels

Rosedon Hotel: Traveler Reviews

3.5 of 5
61 Pitts Bay Road | Bermuda, Hamilton HM AX, Bermuda
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Rosedon Hotel
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Ranked #1 of 3 hotels in Hamilton
Most recent review
5 of 5 stars Reviewed November 13, 2012
Carol_C-NJ Summit, NJ
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221 reviews from our community

Traveler rating
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Families
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Couples
109
 
Solo
6
 
Business
19
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Summit, NJ
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
“Wonderful place to stay”
5 of 5 stars Reviewed November 13, 2012

My husband and I had a wonderful time at the Rosedon Hotel. Due to Hurricane Sandy, our stay was extended from 3 nights to 6. The longer we stayed, the more I appreciated what a special place it is. If you're looking for something glitzy, then you're better off at the Hamilton Princess. But if you're looking for a place that will make you feel at home, you can't go wrong with the Rosedon Hotel. The location is a short walk to town and lots of restaurants. The staff was very friendly and helpful, the grounds were beautiful. We looked forward to a nice breakfast and afternoon tea on the porch each day.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Carol_C-NJ about Rosedon Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TinyBermuda, General Manager at Rosedon Hotel, responded to this review
December 27, 2012
Thank you for this excellent review. We are sorry that you had to stay longer due to Hurricane Sandy. But we are glad it enabled you to enjoy Rosedon much more. Surely the warmth of the Rosedon experience gave you a little feel of 'home'.

We look forward to welcoming you back one day.

Kind Regards,
Muriel Richardson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
1 review
1 helpful vote 1 helpful vote
“Fantastic Hotel”
5 of 5 stars Reviewed November 9, 2012

Recently returned from the beautiful island of Bermuda, and surely we must have been staying in the best hotel, with very spacious, comfortable rooms in the big house. Fantastic breakfast and afternoon tea included in price. Attentive staff. Gorgeous gardens with pool. Close to Hamilton for transportation, restaurants and shopping.

Room Tip: No fitness room, cannot erase the "terrible" rating
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TinyBermuda, General Manager at Rosedon Hotel, responded to this review
December 27, 2012
Thank you for this excellent review. We are happy to learn you enjoyed your stay with us. It is always a joy to hear our guests say they feel like they stayed in the best Hotel in Bermuda. Because clearly that is our goal.

We look forward to welcoming you back one day.

Kind Regards,
Muriel Richardson
General Manager
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New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“bermuda vacation”
4 of 5 stars Reviewed October 27, 2012

after reading all the reviews on all the hotels in Bermuda, I decided to choose the Rosedon for our vacation this fall. The hotel is really more of an inn or a very large B&B. I liked the idea that there was a pool at the property, shuttle service to the beach, and was walking distance to town and to the ferry and bus terminal (which we made full use of to explore the island).
The rooms are not luxurious but are nice, same for the bathrooms- no luxury, you are provided with robes and slippers and reasonably thick towels, but the toiletries are basic, and the bar is not top shelf. Breakfast is very good, and you can customize your food if you need to, but Tea time is a little busy and if you do not arrive "early enough" you might find yourself without a tea cup or without some cake.
With that said, it is a homey place. Everyone is extremely friendly and nice.- Many of the patrons are regulars, returning every year.
My husband and I found the Rosedon very peaceful, and enjoyed the fact that we were not at the big hotel across the street or any other large facility. We liked the quiet of this property and the fact that you could sit on the balcony all day and read or at the pool and read your email with the free wifi.
We would return to the Rosedon if/when we visited Bermuda again.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask shelbyT about Rosedon Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TinyBermuda, General Manager at Rosedon Hotel, responded to this review
December 27, 2012
Thank you for your positive review. We have noted areas for improvement. We are pleased to share that we have recently upgraded our bar offerings and are about to roll out a new amenity line for our bathrooms. So sorry to learn that our tea offerings were not adequate during your stay. Some days we literally have trays of goodies left over. So we will have to look at managing this bettter. We sure appreciate your honesty. We will be working on improving the Hotel services to ensure your next visit is an even better experience.

Kind Regards,
Muriel Richardson
General Manager
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Washington, DC
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
“Lovely stay on Bermuda”
4 of 5 stars Reviewed October 24, 2012

My husband and I just came back from a long weekend at the Rosedon. Really more an inn than a hotel (think private, but not anonymous/ friendly and personal service, but not perfect). We were very comfortable and would return to the Rosedon in a minute (especially if they run a special again). We were in one of the "Luxury Rooms" which meant we had a king size four poster bed and a modern bathroom. The room was a bit dark, as the windows look out onto the buildings behind, but we are not travelers who spend much time in our room anyway expect to sleep. As for sleeping, the room was quiet and appropriately dark. We spent most of our time exploring the beautiful island and when at the hotel, in the pool, on the front porch or on our balcony. Typically hotels look better online than in person. For the Rosedon, the actual grounds are more beautiful and spacious than online. The pool is lovely, warm and clean, the front porch is a perfect gathering spot and the staff are friendly, knowledgeable and eager to help. The rooms are clean, the breakfast ample and quick to arrive at your room or wherever your choose to have it and the beds are very comfortable. Indicative of the atmosphere is that upon check in the staff apologizes that there is no full service dining room and instead they bring your breakfast to you. A stuffier place might play up the room service/"breakfast in bed" perk, but not the Rosedon. While service is not 5 star, especially on Sunday when the whole island slows down, (yes, you may have to carry some of your own bags to your room, you may have to ask for more towels at the pool, you will have to fetch your own drink at the pool - horrors!, they may run out of an item at the complimentary tea), no request is greeted with a grumble or denied. Respect the people who work here and work hard, and you too will have a smile on your face at the Rosedon.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TinyBermuda, General Manager at Rosedon Hotel, responded to this review
December 27, 2012
Thank you for this good review! Delighted to learn that you would return 'in a minute'. We would sure love to have you back. Our gardens are a wonderful oasis and we are glad they looked better than on line. So sorry to learn about our lack of services on the Sunday you were with us. One should never have to carry bags or look for towels. We have reviewed our staffing levels to ensure this does not happen again. What a good report to know our staff handled all requests with warmth and professionalism.
We will definitely have a few specials this year and look forward to your return.

Kind Regards,
Muriel Richardson
General Manager
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North Bay, Canada
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
17 helpful votes 17 helpful votes
“Rosedon Hotel --the Goodhews of North Bay Ontario Canada.”
5 of 5 stars Reviewed October 17, 2012

My wife and I have stayed at the Rosedon six times for from 8 to 10 days each time. It is a lovely experience. The rooms are spacious and beautifully appointed. It is not an inexpensive stay but we always come home feeling that we have had a relaxing ,civil ,charming and quality vacation. We really look forward to the daily breakfasts and the daily afternoon teas --they are quite special.The hotel is very central-- less then a 10 minute walk from downtown Hamilton.Usually we arrive on a Tuesday and leave 8 days later on a Wednesday. We do this purposely in order to attend 2 Swizzle parties which are held every Tuesday night at the hotel.
The Rosedon staff are welcoming,helpful and extremely professional.

Room Tip: Bermuda is a very beautiful destination with many scenic sites worth visiting. A visitor can not ren...
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  • Stayed February 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TinyBermuda, General Manager at Rosedon Hotel, responded to this review
December 26, 2012
Thank you so much for this wonderful review. It is an honour for us to have been able to welcome you back for your 6th visit with us. What a recommendation! Our aim is to always maintain a very high quality standard and your continued return assures us we are doing just that.
How clever to ensure you get two Swizzle parties. We love having you with us.

Looking forward to welcoming you back for your seventh visit to Rosedon.

Kind Regards,
Muriel Richardson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Rosedon Hotel

Also Known As:
Rosedon Hotel Hamilton
Rosedon Hotel Bermuda/Hamilton
Address: 61 Pitts Bay Road | Bermuda, Hamilton HM AX, Bermuda
Phone Number:
Region: Caribbean > Bermuda > Pembroke Parish > Hamilton
Amenities:
Business Center Free Breakfast Free High-Speed Internet Free Parking Room Service Swimming Pool
Hotel Style:
Ranked #1 of 3 hotels in Hamilton
Price Range: $$$$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
A charming, intimate, Bermudian boutique hotel, centrally located within walking distance of our main city, Hamilton. Surrounded by lush tropical gardens, the private pool offers a quiet place to relax and gives one the feel of being in a country estate. Rosedon has an excellent reputation with a strong repeat guest following. Choose to get the ‘real feel’ of Bermuda by being spoiled by our long serving Bermudian staff. A uniquely Bermudian Hotel that offers a uniquely Bermudian experience!Rosedon’s bedrooms are individually decorated with European fabrics, fine furnishings, pillow top mattresses, high quality bed linens, fluffy bath sheets, flat screen TV’s, DVD players and WiFi throughout the hotel. Rosedon offers many packages year-round including Wedding, Honeymoon, Romance & Spa and Anniversary, Holiday, and Golf packages. Some of our Hotel conveniences include a full course breakfast served in your room, patio or at pool side, a heated outdoor swimming pool, an English fashioned honour bar and pantry, traditional afternoon tea and a swizzle party every Tuesday. Our guests are also offered daily complimentary round trip transportation to a popular south shore public beach, with the free use of a chaise and umbrella. ... more   less 
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