What a HUGE disappointment! For that expense, it should have been so much better. Details matter! We sprung for a $uite with balcony access, because this was a significant anniversary for us! This was my 2nd trip to BDA, but my husband's first. I wanted us to stay in the east end because of the history & authentic old world charm. And we're B&B type people - so didn't even consider a resort hotel. Get this: Aunt Nea's is NOT a b&b - there is no breakfast. Some old references to it indicate that it used to serve breakfast, but it doesn't in Sept 2012. And St Geo's is a sleepy place with not a lot open early or late. And even less is open on Sunday.
Aunt Nea's website looks great. The place itself looks charming but it has clearly lacked attention for a while. The best parts about the place were the roosters crowing (all day, not just mornings) and the pretty tree frog noises (all night). I mean it - the nature is beautiful! But the missing balcony bricks in front of our room door and the "tricky" door lock foreshadowed what was inside.
Our suite's furniture (not the bed) is stained & broken, like in an old college aptmt. Pillows are very lumpy. The bed is so high off the floor you can't use it for dressing, and the side tables are so low, one cannot see the clock without practically getting out of bed. I stacked 8 paperback novels under the clock so we could see the time from the pillow. There are just two prints in the room, of Marilynn Monroe - to what does she relate? Felt like a dorm room.
There is a panel of four switches on the wall outside the bathroom. One switch works all of the lights in the bath, and the other three switches do not light anything. There are lights over the fireplace mantel, which do not light either by hand or switch. The lighting in the sitting room was too dim to read. The Internet was out, too, and it's difficult to find hotspots in BDA (but we did get some at coffee shops in St Geos) to get info to/from our sitter. Freak storm had come thru, but still, no one seemed to do anything to reconnect the inn. They need a better relationship with the service providers.
The fireplace in our room had two plywood doors covering it, with a big silver lock in the middle. Where's the charm in that? It is offensive!
Bathroom: I didn't know toilet paper could be so thin - it's better at public restrooms; there is no mirror over the sink, so shaving is difficult; threadbare towels; sub-par toiletries; plastic garage-type shelving; painted tiles are peeling (painting is a cheap fix for tiles that need to be regrouted or replaced); the tub is plastic rather than ceramic; we tolerated the few ants, apparently even they knew better than to stay at Aunt Nea's. And why is there a price tag on the edge of the plywood making up the wall of the water heater closet? details, people!
The windows have hot pink bordello sheers, making the room look really cheap. The sitting room had no table/desk, so there was no place to write cards, use a computer, or eat a meal (that you've picked up from a grocery buffet because there are no places open for breakfast on Sunday, and there is no breakfast served at this inn). The balcony light is left on all night, and the sheers on the glass room doors are almost as thin as the toilet paper - wanted a room darkening fabric on those windows for privacy, too.
One eve, the manager's country music blasted from her cottage next door, 7-9:30 (we'd noticed it a block away during the day, too!). But hey, we were sipping dark & stormys on a balcony in Bermuda! And Rachel gets time off like anybody else, right? She was very courteous to us, and phoned us to make sure we arrived OK (arriving after 2:00 in the afternoon means there is no one there to greet you), and called us a cab on our departure day. But she can only do what the owner will allow/fund.
It was a bit cheeky that the room binder with out of date local info for restaurants, still has a 10-yr-old trade magazine article about the happy new owners adding personal touches to create a luxurious inn with breakfast and even cookies in the afternoons. Not anymore.
The reservation policy was very tightly written, that there could be no cancellations or refunds, so we stayed the 4 nights we'd booked. But we'll never stay there again, until it is under new management. And I hope this review helps you in your decision of where to stay. Because you should visit Bermuda, it is a beautiful place!
- Also Known As:
- Aunt Nea`s Inn At Hillcrest Hotel
- Aunt Nea`s Inn At Hillcrest Hotel St. George
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