I just want to start by saying that I could not disagree more with the previous review. I think that the claims that were made were so far from my experience that I am very suspect of the motives of the reviewer.
My girlfriend and I stayed for were planning on a 7 day trip to Barbuda in April and had found that it was very difficult to deal with Kelcina at the Barbuda Cottages. She took weeks to return each message that I left and when she finally did, she had no idea what dates were available to be booked. Reuben, however, takes his business very seriously. He answered all of the questions that I had about the island on our first phone call and I booked a bungalow right away. When something came up for work and I had to move the trip a week back I was worried that our trip would be compromised, but Reuben laughed it off and told me it was no problem at all. I was very impressed with his level of understanding.
When we got to the island, we were escorted by George to the docks, where Norman was waiting to take us by boat to the resort. When we arrived at North Beach, Reuben was waiting on the beach to welcome us in person. The beaches were clean and the bungalows all looked nice from the boat. When Reuben led us to an extra large bungalow I was concerned because I had reserved a large, but he said that it was open and he didn't mind giving me an upgrade, which I appreciated.
The bungalow was clean and well decorated. There were seashells all around the room and a crab skeleton on one of the dressers, which my girlfriend did not like until I put my sunglasses on him. The bathroom did not have a door on it which I thought was kind of funny, but the shower was nicer than I expected a shower in a remote island bungalow to be. All of the windows had screens on them so we could let the breeze in and there was a fan above the bed as well.
There are 7 houses from what I could tell. 4 guest houses, Reuben's house, a dining house, and a generator house that I never actually saw but I remember someone mentioning. When we got settled, we went by the dining house to get the lay of the land. There we found Reuben and Joanne. Joanne apparently works with Reuben at the resort. While we were there Reuben explained the food situation - if you are hungry you an wander down to the dining house whenever you want and they will feed you whatever you feel like. Obviously if I asked for and ostrich burger they wouldn't have been able to make it, but every time we ate they offered several options for the next meal, and when we came back it was ready.
What surprised me the most about the food was that everything that Reuben cooked was surprisingly good. I expected the seafood to be good, but Reuben seemed to have a recipe for everything. My girlfriend really liked the chicken that he made, which he cooked with mango and tequila. The seafood was naturally very good - my favorite was the spiny lobster. Apparently they are native to Barbuda. We even saw fisherman diving for them several times off of the coast.
When Reuben told me I could just ask whenever I wanted a drink, I honestly thought that he did not understand how much of a vacation I needed. I fully expected to drink all of the liquor that was lying around the dining house and be stuck without a drink. As it turns out, they really did have enough for me (my favorite was the Cavalier rum, which is from Antigua). Whenever I wanted a drink Joanne would make it for me and there was nothing I could complain about.
Joanne and Reuben really did make a nice combination. Reuben really wants to make sure that everything about the stay is perfect. He took care of every issue that we had right away. He was a bit distant because he wanted to make sure that all of our concerns were taken care of professionally, but he was still very friendly. Joanne is a real sweetheart and very personable. I would walk over to get a drink and find myself talking to her for an hour. I wanted to take her back to the stated with me.
Its time to wrap up this review, so I'll make a few last comments. There is a friendly wild donkey named Douglas that wanders around the resort once in a while and he's adorable. There are pink sand beaches all around the island, including North Beach. The sand isn't Day-Glo pink so don't expect it to be. On one side of the island the pink sand is cause by corral fragments and the other has a red kind of algae. If you want to find the cave carvings on the main island, you will need someone to show you. They're really cool and the caves are awesome, but I wouldn't have found them if I hadn't run into a tour guide that happened to be giving another couple a tour in the area. Check out Palmetto Point it's super creepy. This hotel is something right out of Scooby Doo. It's totally abandoned, but all the stuff is still there. There's a pool table in the foyer, books on the book shelves, and all of the beds are still made. There are even coffee makers and glasses still sitting on the desks in each room. Spooky stuff.
I'll be going back. I have already recommended this resort to several people and I wish the best for everyone that I met on Barbuda.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.