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“Great value, location and service” 4 of 5 stars
Review of Brickell Bay Beach Club & Spa

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Brickell Bay Beach Club & Spa
3.0 of 5 Hotel   |   J.E. Irausquin Blvd 370, Palm - Eagle Beach 12000, Aruba (Formerly the Stauffer Hotel Aruba)   |  
Hotel amenities
Ranked #21 of 23 hotels in Palm - Eagle Beach
Leominster, Massachusetts
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
“Great value, location and service”
4 of 5 stars Reviewed May 15, 2013

For our second winter getaway trip to Aruba we decided to stay in the “high rise” area of this beautiful island resort. We were able to get a great deal with an online vacation package. Our early bird flight from Boston left for Aruba with plenty of time left for relaxing by the pool that afternoon. The pool at this hotel has a sunken bar, lounge chairs and umbrellas surrounding the pool and a few shaded areas to retreat from the sun. But get to the pool early or there may not be any lounge chairs and umbrellas left. The only drawbacks visible to me by the pool were a cell tower close by and Burger King signage next door.

The hotel’s staff is pleasant, helpful and accommodating. Check in was easy and quick. There are clean beach towels provided every day that with a voucher given to guests at check in. Our hotel room was a good size located toward the back so we could not hear the nightly music at the Sand Bar night stop that faces the main road by the pool area. Our room’s air conditioning was a bit noisy until we figured out a few nights later how to adjust the settings. There were minor maintenance issues that were resolved quickly. When we first arrived, we requested a fridge in our room that came with a bad odor but was quickly switched for a cleaner version.

Tomato Charlie’s located on the street side of the Brickell Bay Beach Club can be entered through the hotel lobby or outside on the sidewalk. It’s an open-air café serving breakfast, lunch and dinner with pizzas as their lunch and dinner specialty. The staff is willing to please and food is reasonably priced and good. The breakfast orange juice is fresh squeezed.

The hotel is very conveniently located within walking distance to the main shopping areas, the mall and restaurants as well as the beach boardwalk. The local buses stop just cross the street from the hotel that takes passengers to the town of Orangestad several miles away. Make sure you have small bills, as the bus drive may not and may not let you board.

The beautiful relaxing beach is across the main street from the Brickell Bay Beach Club hotel about a quarter to a third of a mile away. The hotel offers a shuttle service to and from the beach for its guests.

Room Tip: Rooms on the back side of the hotel are quiet especially with the nightclub music late into the nigh...
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  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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447 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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English first
New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 14, 2013

BB was a last minute decision, we checked out of the dated, dark, dingy & cheesy renaissance & decided to give BB a try. Well, it was 1/2 the price and offered more than what you will get at a resort. We got 25% off the spa, casino vouchers & complimentary breakfast. We liked it so much we decided to stay an extra day. It is not a fancy hotel but it has charm & the staff (especially the bartenders Lucy & Joshue) are extremely accommodating. If you want to relax and feel like you don't have to be on top of people and have the "over priced resort experience" then give BB a try. One tip is Be sure to request an updated room.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tulsa, Oklahoma
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 13, 2013

We stayed at the Brickell Bay Beach Club and Spa Boutique Hotel from March 28th through April 4, 2013. The check-in process was very easy (took about 10 minutes). The reception staff are very knowledgeable and friendly. They explained everything very well and were always there to help during our stay. The room we stayed in was on the 3rd floor. The room was clean and quiet. Actually, we requested a quiet room because after reading some of the previous reviews about the loud music from the bar next to the swimming pool. So, the music wasn't a problem. The sheets on the bed were pretty old but clean. The bathroom was very clean and had all of the necessary supplies. The turn-down service was performed twice during the day. I wanted to say special thank you to Lilly who took care of us and cleaned the room every day. She did an excellent job and was always there to help if we needed anything during our stay. The hotel in general is old and some work needs to be done in the hallways. The hallways are dark and have a musty smell and worn-out carpets. Brickell Bay Hotel is located very conveniently in the center of the Palm Beach area. It took less than 5 minutes to walk to the beach, The hotel also provides free carts to ride to the beach. They also provide free beach chairs to the hotel guests. Also, the hotel is close to restaurants and shopping malls. We didn't have to use any public transportation - everything was within walking distance. Great location! The restaurant that belongs to the hotel is nice and small. They offer nice breakfast of fresh orange juice, coffee, bread, fruit and arepas to the hotel guests. They have lunch and dinner for an additional charge as well. The service at the restaurant is good. In general, I would recommend this hotel to those travelers who prefer budget stay. It's a nice and clean place, friendly staff and safe and convenient location.

Room Tip: Select a room that is on the other side or far away from the pool bar. It can get loud at night.
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Island City, New York
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed April 12, 2013 via mobile

Supposed to be a " boutique" hotel: new definition for boutique = depressing, run- down motel. Dark hallways, sealed windows, ugly bathroom...and missing smoke alarm! Only one way to improve this: check out immediately! The only true aspect was the location - right across the street from the beautiful hotels and beach.

Stayed December 2012
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed April 6, 2013

I had the pleasure of going to Aruba for business. I got there and my customer suggested the Brickel Bay. It looked nice from the outside so I decided to go with the flow. When I checked in, the staff at the front desk was very rude. I should have chosen a different hotel then but decided to stay put. Well as the trip went on I relized what a dump this hotel really is. The pool was not staffed. The beache is a public beach. The rooms were nasty. Mold in the bathroom. No dressers. TV was fuzzy. The only thing that was good was the bar out by the street. Great bar staff. The general manager was a idiot. Informed him of the issues with the fronk desk. The response was "I am sorry" and he walked off. I would not recomend this hotel even if it was the last resort. I would rather sleep on the streets.

  • Stayed February 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 31, 2013

The regular room was so tiny ,it needed an upgrade. The bathroom needs a major renovations. It has no vent system so smell musty odor and moldy.The breakfast is the same thing (bread basket) everyday. You can order on the side such as eggs and meat but it will cost you extra. The hallways are carpeted which is filthy and smelly. The overall room has no frill.

Room Tip: The bathroom faucet keeps making noises, perhaps from the water pressure, AC sounds like motor boat...
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  • Stayed March 2013, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach, Virginia
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed March 29, 2013

This is a great little hotel with such a great staff! It's not right on the beach like the bigger hotels, but it's still within walking distance, and they offer transportation to the beach via golf cart. It can get loud at nights, but it's at a great location for night life--the Sand Bar is directly behind the hotel, and you can walk right to it passing through the pool area. Most of the staff was very helpful and accommodating, assisting us with everything we inquired about. The hotel certainly isn't as extravagant as some of the other hotels in the high rise area, but it's definitely great for its price.

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Brickell Bay Beach Club & Spa

Address: J.E. Irausquin Blvd 370, Palm - Eagle Beach 12000, Aruba (Formerly the Stauffer Hotel Aruba)
Location: Caribbean > Aruba > Palm - Eagle Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Spa Hotel in Palm - Eagle Beach
#17 On the Beach Hotel in Palm - Eagle Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Brickell Bay Beach Club & Spa 3*
Official Description (provided by the hotel):
Brickell Bay Beach Club & Spa offers a true boutique experience with FREE high-speed Wi-Fi internet in all room, FREE calling to the USA & Canada, complimentary Continental breakfast daily, turn-down service, and free business center, bell service at no extra charge. The hotel is located on the prestigious strip of Palm Beach, surrounded by over 35 top rated restaurant and world class casinos and all within 3 minute walking distance. Enjoy snow white sandy beaches across the road with beach service, and free beach lounge chairs. Brickell Bay Beach Club & Spa boutique offer added value rates with all the extra amenities you will come to expect from such a unique hotel.. ... more   less 
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Also Known As:
Brickell Bay Beach Club Hotel Palm/Eagle Beach
Brickell Bay Beach Club And Spa
Brickell Bay Beach Hotel Aruba
Brickell Bay Beach Palm Eagle
Brickell Bay Aruba
Brickell Bay Beach Club & Spa Aruba/Palm - Eagle Beach

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