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Brickell Bay Beach Club & Spa: Traveler Reviews

3.0 of 5
J.E. Irausquin Blvd 370, Palm/Eagle Beach 12000, Aruba (Formerly the Stauffer Hotel Aruba)
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293 reviews from our community

Traveler rating
    71
    106
    50
    29
    37
See reviews for
Families
55
 
Couples
115
 
Solo
15
 
Business
13
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Massachusetts
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
“Maybe I stayed in the wrong room?”
3 of 5 stars Reviewed March 8, 2013

Before I booked, I checked out the reviews on TripAdvisor and compared rates with other area hotels. Brickell Bay seemed like a good choice from a room rate standpoint and from the online photos. I must admit that I was disappointed with reality. Our room was on the first floor, which was convenient, but looked nothing like the photos. We had a view of a wall with a screen that had fallen from a window above. Now, I have to say that I am used to staying in some really fantastic hotels, so this was a letdown. It was obvious that they are doing a lot of work around the property to improve it. The pool area and all of the common spaces were lovely. The hotel is located near the gorgeous Palm Beach and many restaurants. The staff COULDN'T have been NICER. Looking back, I should have asked for another room and perhaps my experience would have been better. If you decide to stay here, learn from my mistake.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
25 helpful votes 25 helpful votes
“One Night Rescue”
4 of 5 stars Reviewed February 22, 2013

We were looking to get out of New England last minute before the forecasted blizzard hit! So we're many other Aruba bound Bostonians. I luckily found Brickell Bay on Bookings.com and unlike many other Palm Beach resorts, the rate was reasonable. I did read online about the club music noise, so when we checked in, we asked for a quiet room please. The room we got was quiet and clean and the staff very nice. We were very lucky to find this room last minute in February and I rate it very good for the price they charged.

Room Tip: A room on the front facing side should be far enough away from the Club to prevent music noise late...
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caracas
1 review
“Excellent Hotel!”
4 of 5 stars Reviewed February 18, 2013

Rooms are very clean and comfortable. The hotel is very well located, near of all in palm beach. The pool is amaizing, very beautiful.When I go back to Aruba I will go to this hotel again. Overlooking the beach and only 5 minutes from the tourist area of Aruba. The care is excellent. The people is like a family

Room Tip: All rooms are good!
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  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spencer, Massachusetts
Contributor
11 reviews 11 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
“Centrally located”
5 of 5 stars Reviewed February 18, 2013 via mobile

I like how easy it is to get around while staying at Brickell Bay . I have a special child and the staff is experienced with how to talk and help him. Food is good and easy to get at that location. My family enjoys Aruba anxd we will continue to go back and stay at Bickell Bay Resort.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Fergus, Ontario
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
27 helpful votes 27 helpful votes
“Previous review amended”
2 of 5 stars Reviewed February 15, 2013

Just wanted to add an amendment to my previous review of The Brickell Bay, entitled 'A quiet Oasis n the midst of it all' that this would no longer be an appropriate title as the quiet pool bar has now a street access and has been turned not a head splitting, pounding music night club atmosphere! Having stayed in Aruba, less than a year after my previous review, I couldn't believe he change! Please disregard my previous review as this is no longer relevant! I think he are trying to pull away Carlos and Charlie's night time club crowd. Very loud, you couldn't even have any conversation standing right next to each other!

Stayed January 2013, traveled as a couple
Was this review helpful? Yes 2
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Additional Information about Brickell Bay Beach Club & Spa

Also Known As:
Brickell Bay Beach Club And Spa
Brickell Bay Beach Club Hotel
Brickell Bay Beach Club Hotel Palm/Eagle Beach
Brickell Bay Beach Hotel Aruba
Brickell Bay Beach Palm Eagle
Brickell Bay Beach Club
Brickell Bay Aruba
Brickell Bay Beach Club & Spa Aruba/Palm/Eagle Beach
Address: J.E. Irausquin Blvd 370, Palm/Eagle Beach 12000, Aruba (Formerly the Stauffer Hotel Aruba)
Phone Number:
Region: Caribbean > Aruba > Palm/Eagle Beach
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 On the Beach Hotels in Palm/Eagle Beach
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Fully renovated with a combination of Superior and Deluxe rooms and suites, offering a true boutique experience with FREE WiFi internet in hotel lobby, complimentary Continental breakfast, turn-down service, free business center and bell service at no extra charge. Brickell Bay Beach Club & Spa boutique hotel is located on the prestigious strip of Palm Beach, surrounded by over 30 top rated restaurant and world class casinos and all within 3 minute walking distance. Enjoy snow white sandy beaches across the road with beach service, and free beach lounge chairs. Brickell Bay Beach Club & Spa boutique offer added value rates with all the extra amenities you will come to expect from such a unique hotel. ... more   less 
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