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“Great place for the Soul Beach Music Festival” 5 of 5 stars
Review of Holiday Inn Resort Aruba - Beach Resort & Casino

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Holiday Inn Resort Aruba - Beach Resort & Casino
4.0 of 5 Resort   |   230 Je Irausquin Blvd, Palm - Eagle Beach, Aruba (Formerly Holiday Inn Sunspree Resort)   |  
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Ranked #15 of 24 Hotels in Palm - Eagle Beach
San Antonio, Texas
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
“Great place for the Soul Beach Music Festival”
5 of 5 stars Reviewed yesterday NEW

I had the best time at the prime spot in Aruba. The cost was great! It had several pools, Lots of great restaurants, and a staff that is tops! Front the front desk, to the bellman and security, everyone were very accommodating. The very vendors weren't that nice, but they aren't Holiday Inn staff.
The rooms were very clean, the partial oven view was pretty good. The housekeeping staff were efficient and had the rooms clean really fast everyday..they kept the lobby's clean and floors dry from the many wet feet constantly coming in and out of the buildings.
The only issue was the shower is strange. You have to reach in the shower from the front of the shower to turn it on and you can get wet if you're not quick.
One of the neat things was the fruit infused water in the lobby. The heat is so draining that having the water there is essential.

Just a great value for such a beautiful island! I'll be back!

Stayed May 2015, traveled solo
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1,127 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (306)
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Guilderland, New York
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed yesterday NEW

This is a gorgeous hotel on the perfect beach. It is great for non-inclusive. The food isn't good, so I am so very glad we did not do all-inclusive. The island has so many great restaurants that are easy to get to by cab. I highly recommend staying at the Holiday Inn Resort, but do not recommend the all-inclusive package. I highly recommend renting a palapas for the week. It is a little hut on the beach that you can sit under or outside of. See pictures

Room Tip: We loved the Sea Tower.
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  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Service
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The Villages, Florida
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed yesterday NEW

For the past four years we have been coming to the Holiday Inn Resort in Aruba. Four years ago we enjoyed our stay but the hotel was"tired" and in need of some updates. Over the past three years we have seen change after change to the hotel. EVERYTHING has been updated. If you want the best beach in Aruba stay at the Holiday Inn. You might not think it is as glamorous as it't's neighbors, but just check out the beach and staff. Holiday Inn is exceptional. We are just finishing a ten day stay so we have experienced the restaurants, entertainment and contact with the staff. We will be back again next year. The only down side was the Soul Fest was the same weekend we were here. (Memorial Day weekend). Rap music is not our preferred taste in music.

Room Tip: This hotel has the BEST beach on the island. You can pay more at fancier hotels, but you will not f...
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  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed yesterday NEW

This was my 8th time in Aruba, 2nd time at Holiday Inn. I will be returning again! The beach here is great...right outside your door. No talking hikes to get to the beach. The first room i was given did not have a very nice view, as I did pay for partial ocean view, this was VERY partial. LOL I returned to the front desk and was given another room which was much better, I had a lovely view. I am a IHG platinum member and thought I would get the perks that go along with that, guess what? If you book through a travel agent you LOSE your perks!!! I was not very happy about that, although when i talked to the person to reserve a hut on the beach he did reserve it for me for the week. Also with IHG platinum you should be entitled to a free room upgrade, I was not. Didn't matter much because I was happy with my room. The bartender in the lobby bar, Hamilton was very nice and gave great service. I wish the bar outside by the pool was open in the evening and also wish the hot tube was open in the evening. All in all it was a nice stay.

  • Stayed May 2015, traveled with friends
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Coral Springs, Florida
Top Contributor
622 reviews 622 reviews
58 hotel reviews
Reviews in 166 cities Reviews in 166 cities
243 helpful votes 243 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel is beautifully maintained, with a tropical feel. The landscape is lush, with the property setting on the beach. You have big comfortable rooms, everything works. The staff is busy but not too busy to answer questions. The restaurant is good, but if you want their are 10 others right on the beach. The gift shop is good but if you want their is a mall on the beach. They have a good bar, swimming pool, lots of activities. It's the season of lower summer prices.

Room Tip: Don't pick lower floors, This is busy hotel with kids using elevators.
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  • Stayed May 2015, traveled solo
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

Nice hotel, large property, great beach (i noticed guess from other hotels coming onto beach at the hotel), excellent location...within walking distance of food, shops, and entertainment. Granted all this said, it was good based off the price we paid...a deal! Some other guess we spoke to almost paid double.
Staff was great, a little slow upon check in, the only issue.

Stayed April 2015, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review, yesterday
Dear KHightower,

Greetings from all of us here at the Holiday Inn Aruba, and thank you so much for choosing our Resort for your recent stay. We were very happy to hear that you had a wonderful vacation, and enjoyed our beaches and great location of Palm Beach. Thank you for sharing your feedback with us, your comments are very important to us. Come back and stay with us again on your next visit to our Happy Island.

Kind Regards,
Guest Experience Manager.

Holiday Inn Resort Aruba-Beach Resort & Casino.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Willemstad, null, Netherlands Antilles
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

I had a very pleasant stay at the Holiday Inn Aruba. Last March I stayed there for 2 nights for business and I didn't have much time to realy enjoy the hotel but I was very pleased with the upgrades done. The lobby and room was very nice and gave me a vacation feeling right away. What I liked the most was the superb service given by the staf during check in and check out. Tumbs up guys! The only downside was at breakfast. The food itself was very good and extensive but the service of the waiter was terrible. We told her that we were in a hurry since we had a business appointment and wanted the check and sign for it imidiatly but she took her time and it took us almost 20minutes to be able to leave. Consequently we arrived late at our appointment.
Besides this experience it was a pleasant stay and I look forward to return for a vacation with my partner and enjoy more of the hotel and its surroundings.

Stayed March 2015, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review, yesterday
Dear Elica R,

Hi from Aruba, and thank you so much for sharing you comments and feedback with us from your stay at our resort. We were happy to read that you enjoyed your stay, and that you are already planning for your return, it will be our pleasure to welcome you back. We will be happy to share your comments with our Food and Beverage Team, and apologize for the time you waited to receive your check, guest service is always our goal. Thank you again for your feedback.

Kind regards,
guest Experience Manager.

Holiday Inn Resort Aruba-Beach Resort & Casino.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Resort Aruba - Beach Resort & Casino

Address: 230 Je Irausquin Blvd, Palm - Eagle Beach, Aruba (Formerly Holiday Inn Sunspree Resort)
Phone Number:
Location: Caribbean > Aruba > Palm - Eagle Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Palm - Eagle Beach
#8 Luxury Hotel in Palm - Eagle Beach
#8 Business Hotel in Palm - Eagle Beach
#11 Family Hotel in Palm - Eagle Beach
#12 Top resorts Hotel in Palm - Eagle Beach
#12 On the Beach Hotel in Palm - Eagle Beach
#12 Romantic Hotel in Palm - Eagle Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Resort Aruba - Beach Resort & Casino 4*
Number of rooms: 597
Official Description (provided by the hotel):
At the beachfront Holiday Inn Resort Aruba, we’ve gone to great lengths to further enhance the miracle that is our island by creating a carefree getaway that truly has something for everyone. With the best location on Palm Beach, wide variety of water sports including PADI certified diving and designer shopping just across the street look no further when booking our Aruba vacation. Whether you’re here for a corporate retreat, family vacation or just a little downtime you’ll find refreshing accommodations, an attentive staff and a vast array of amenities and activities. The resort features free in-room Wi-Fi access and is perfect for families since children 17 and under stay free when sharing accommodations with parent or adult. ... more   less 
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Also Known As:
Holiday Inn Resort Aruba Hotel Palm/Eagle Beach
Holiday Inn Sunspree Hotel
Holiday Inn Sunspree Aruba
Holiday Inn Palm Eagle Beach
Holiday Inn Sunspree Resort Aruba
Aruba Holiday Inn
Palm/Eagle Beach Holiday Inn
Holiday Inn Resort Aruba - Beach Resort & Casino Palm - Eagle Beach

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