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“No complaints here- one happy island” 4 of 5 stars
Review of Holiday Inn Resort Aruba - Beach Resort & Casino

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Holiday Inn Resort Aruba - Beach Resort & Casino
4.0 of 5 Resort   |   230 Je Irausquin Blvd, Palm - Eagle Beach, Aruba (Formerly Holiday Inn Sunspree Resort)   |  
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Ranked #16 of 24 Hotels in Palm - Eagle Beach
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“No complaints here- one happy island”
4 of 5 stars Reviewed yesterday NEW

What can I say of Aruba! It's island motto fits to a tee. Holiday inn staff are happy folk, with great service. We got a renovated room with partial ocean view and that island winds which was breathtaking. Hotel is right on a gorgeous beach. They only had like 100 palapas however I thought the process in obtaining one was organized and was handled smoothly. People stood in lines for hours to get one but the hotel staff entertained us, played games while we waited. Right across the street is a mall/shopping center with places to eat and shop. Didn't have to go to far. At night you had entertainment in the courtyard of the plaza.behind the hotel by the beach there is a sidewalk that runs behind various hotel that you can stroll through. You can also do various water sports. I would do it again in a blink of an eye. I'm sure they are nicer hotels in the area but for our budget it was amazing. No complaint here!

Stayed March 2015, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,110 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (298)
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Mystic, Connecticut
Top Contributor
88 reviews 88 reviews
19 hotel reviews
Reviews in 44 cities Reviews in 44 cities
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed yesterday NEW

This place is truly Heaven on Earth! My husband and I wanted a quiet, relaxing vacation prior to the birth of our baby this upcoming August, and we sure got it! We were thrilled to arrive around 1pm on Friday and see that the front desk had no line. We are Platinum Elite, so we waited in that line and were quickly waited on. I'm not going to lie, I was a little anxious in the hopes that we would be able to get an upgrade to an ocean front in the Sea Tower, and was totally elated when they assigned us to room 7540 Oceanfront in the Sea Tower. Perfection!!!!! It was almost too good to be true. I really couldn't have picked a better room. Just as others have stated, the beach is gorgeous, the weather is perfect, and the ocean is phenomenal. Because we are Platinum members, we had a palapa assigned to us all week, which was so nice. When we went to the hut to inquire which one we had, they asked if we'd like one near our building, which we agreed would be nice. WOW! We were assigned #94 and it couldn't have been more convenient to our room! All we had to do was walk out of the building and there we were. Someone did try to take our palapa one morning (around 8:30am) but when we informed them that it was ours, they apologized and moved their stuff over to the next one. We didn't see many people having an issue with the palapas, but it was also a very slow week, which was absolutely splendid! All of the employees were very friendly whenever we encountered someone, and housekeeping does a phenomenal job keeping the rooms clean and tidy. Sometimes we even had turn down service, which was an unexpected treat. We rented a car for a few days and if I had to do it over again, I'd probably not feel the need to rent one. We took a day trip to Baby Beach and I honestly missed our beach the entire time we were gone! We ended up leaving around 1pm to head back to the hotel because we truly loved it that much. One thing that the Holiday Inn could really improve on would be drink service. I cannot imagine why they don't hire a few people to walk the beach and offer service. They could really make a killing! We would definitely have been willing to pay a premium to order from someone instead of going up to the bar every time. We had most of our meals all around Palm Beach, but only one or two at The Holiday Inn, because the prices are just a tad silly. The Playa Linda next door has so many options, such as Carlitos (good for lunch), Eduardos Smoothies, Scotts Bratts for breakfast and lunch, Garden Cafe for breakfast and lunch, and Dushi Bagels and Burgers. We really enjoying walking around at night, finding different restaurants. Our favorite was Gianni's! I could go on and on about all of the great places but I'd recommend that you do some research on tripadvisor and then leave the rest up to chance! We "over researched" a bit too much and when it came down to it we just ended up going places that "felt" right. I'll close by saying once again that we had a phenomenal week and I will absolutely be back!

  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 2 days ago NEW

This was our 1st family vacation together and we had a great time. The beach is beautiful with a lot of activities to do. We had a few mishaps with our room but Nido the night manager and Feliz the front desk attendant quickly resolved all issues and made our 1st family vacation a great one. They gave us a complementary upgrade to an ocean view room in the Sea tower building. The room is modern, clean and the ocean view is amazing. The staff at Holiday Inn are super friendly. I'm happy to have made new friends on this trip! Rodenn and Christopher from the activities group are great people with great talent! Martin and Miguel help me get a palapa everyday with no wait line! Thank you guys! See you next year!

  • Stayed May 2015, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review, yesterday
Dear jrok. n,

Greetings from Aruba, it was our pleasure to welcome you to the Holiday Inn Aruba for your first family vacation. We were thrilled to read that you had a wonderful time, and we will be very happy to share your kind comments with all our Team Members. Wonderful to hear that you enjoyed your ocean front room, and also all the activities we offer on site. Come back and stay with us again on your next visit to our Happy island.

Kind Regards,
Guest Experience Manager.

Holiday Inn resort Aruba-Beach Resort & Casino.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Charlotte, Florida
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 3 days ago NEW via mobile

My husband and I stayed at the Holiday Inn Resort May 14-18. It was wonderful! The room was very comfortable and clean. The view from our oceanfront balcony was amazing. The ocean bar had the best fish sandwich we had anywhere else in Aruba. Our only suggestion, not a complaint, is that the ocean bar have later hours. Didn't really want the formality of the restaurant nar. All staff are very friendly. We will definitely visit again!

Stayed May 2015, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review, 2 days ago
Dear sylviascott,

Hi, and many greetings from Aruba. How happy we were to read that you had a wonderful vacation, and enjoyed the amazing views and sunsets from your balcony. Thank you for taking your time to share you comments with us, a great compliment, and we look forward to the pleasure of welcoming you back again soon to our Happy island.

Kind Regards,
Guest Experience Manager.

Holiday Inn Resort Aruba-Beach Resort & Casino.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Headed down to Aruba for the first time in 15 years for a close friends wedding from May 4-11. What an incredible trip. Did the all inclusive and wasn't disappointed. Mainly because we were with a large group and I didn't feel like eating off the premises and honestly - I knew the drinks would flow. The staff were INCREDIBLE. The breakfast was great (Prudence makes the best omelettes). The small bar/coffee shop near check in was great at night. Thank you Hamilton, Jessy and Adriana. Our drinks were served fast and were incredible. We also appreciated the conversations. They genuinely enjoy their jobs and it shows.

The pools are great. The beach was fantastic. You can walk anywhere. Shopping across the street is great as well. The Italian restaurant went from a buffet to a menu style while we were there. The menu style was much better. Jasmin was a great server.

Pool bar is fantastic. Get out of the sun and have a "killing me softly". Yum yum. Rosa was our server a few times. Very friendly and funny.

Casino was fun - although most table games aren't open till late. The Sea Breeze restaurant was good too although the steak was so-so. Go with the pork chop.

For the money - you won't find more affordable accommodations with the best staff on the island. I will stay here when I come back.

Stayed May 2015, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review, 3 days ago
Dear Larry P,

Greetings from Aruba! Thank you very much for taking the time to write about your experience at our hotel. We are happy to hear that you visited Aruba after 15 years and decided to spend your time at the Holiday Inn Aruba. We take great pride in offering all of our guests excellence in service with a warm smile to make sure you and all guests enjoy their holidays on the Island. We shall share your experience with our entire staff and make sure we continue to deliver memorable memories to everyone who visits us.

We look forward to welcoming you back very soon.

Best regards.
Guest Experience Manager
Holiday Inn Aruba - Aruba Resort & Casino
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New England
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was our first visit to Aruba and of course we wanted to stay right on the beach. We definitely chose wisely. This place is right on the beach almost to the end of High Rise district (even though the the Holiday Inn is "short" at only 6 stories). The beach property is long as the Holiday Inn has 4? separate "towers" which makes the property along the beach seem endless. It is also conveniently located right next to the water sports pier. We stayed in the Sea Tower with a view of Moombai Beach's ball court (opposite side from the pool). Being so far away was nice as it was quite quiet, however we did seem to have a lot of issues with connecting to the WiFi while in our room. Also, the water pressure from the shower was definitely lacking. That said, I can't say enough good things about this hotel and our stay. You definitely can't beat the location, right across the street from the malls and the restaurants, you can walk everywhere! The staff was the best and really helpful, especially the security guards by the pool. I highly recommend this place and will stay here again when I return to Aruba.
PS. The laundry facilities were only $1 per wash load and $1 for the 45 minute dryer (and everything was dried!) I haven't found a deal like that anywhere!!!

  • Stayed April 2015, traveled with family
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review, 3 days ago
Dear Wendell_NewEng,

Many greetings from all of us at the Holiday Inn Aruba. Thank you so much for taking your time to share with us your feedback from your recent stay at our Resort. We were thrilled to read that you had a wonderful vacation, and our Team Members were attentive, and you enjoyed our beaches and great location. We look forward to the pleasure of welcoming you back again soon on your next visit to our Happy island.

kind Regards,
Guest Experience Manager.

Holiday Inn Resort Aruba-Beach Resort & Casino.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Revere, Massachusetts
1 review
5 of 5 stars Reviewed 5 days ago NEW

I go to Aruba twice a year and I wouldn't stay anywhere else...
The location is perfect they have the best stretch of beach...two pools a kids pool and a jacuzzi
The courtyard is beautifully landscaped with hammocks...The rooms are beautiful and clean with a view of the beach
The staff and management are friendly and accommodating
Best hotel all around

Room Tip: Oceanfront room with a balcony Beautiful view of the sunset
See more room tips
  • Stayed May 2015, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review, 4 days ago
Dear Karen M,

Many greetings from Aruba, and it was a great pleasure to welcome you back to our Resort. Thrilled to hear that you had a wonderful vacation, and thank you very much for taking your time to share with us your great feedback, a true compliment. We look forward to welcoming you back again on your next visit to our Happy Island. Happy Travels.

Kind Regards,
Guest Experience Manager.

Holiday Inn Resort Aruba-Beach Resort & Casino.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Resort Aruba - Beach Resort & Casino

Address: 230 Je Irausquin Blvd, Palm - Eagle Beach, Aruba (Formerly Holiday Inn Sunspree Resort)
Phone Number:
Location: Caribbean > Aruba > Palm - Eagle Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Palm - Eagle Beach
#8 Spa Hotel in Palm - Eagle Beach
#8 Luxury Hotel in Palm - Eagle Beach
#11 Family Hotel in Palm - Eagle Beach
#12 Romantic Hotel in Palm - Eagle Beach
#12 Top resorts Hotel in Palm - Eagle Beach
#12 On the Beach Hotel in Palm - Eagle Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Resort Aruba - Beach Resort & Casino 4*
Number of rooms: 597
Official Description (provided by the hotel):
At the beachfront Holiday Inn Resort Aruba, we’ve gone to great lengths to further enhance the miracle that is our island by creating a carefree getaway that truly has something for everyone. With the best location on Palm Beach, wide variety of water sports including PADI certified diving and designer shopping just across the street look no further when booking our Aruba vacation. Whether you’re here for a corporate retreat, family vacation or just a little downtime you’ll find refreshing accommodations, an attentive staff and a vast array of amenities and activities. The resort features free in-room Wi-Fi access and is perfect for families since children 17 and under stay free when sharing accommodations with parent or adult. ... more   less 
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Also Known As:
Holiday Inn Resort Aruba Hotel Palm/Eagle Beach
Holiday Inn Sunspree Hotel
Holiday Inn Sunspree Aruba
Holiday Inn Palm Eagle Beach
Holiday Inn Sunspree Resort Aruba
Aruba Holiday Inn
Palm/Eagle Beach Holiday Inn
Holiday Inn Resort Aruba - Beach Resort & Casino Palm - Eagle Beach

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