We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Wonderful hotel, warm people, excellent service” 5 of 5 stars
Review of Holiday Inn Resort Aruba - Beach Resort & Casino

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Holiday Inn Resort Aruba - Beach Resort & Casino to your Saves list
Holiday Inn Resort Aruba - Beach Resort & Casino
3.5 of 5 Resort   |   230 Je Irausquin Blvd, Palm - Eagle Beach, Aruba (Formerly Holiday Inn Sunspree Resort)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save on Hotel Packages!
Ranked #15 of 24 Hotels in Palm - Eagle Beach
Brampton, ON
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
“Wonderful hotel, warm people, excellent service”
5 of 5 stars Reviewed 2 days ago NEW

So we took a chance on this trip. Sunwing needs to up their ante. This nonsense about paying 40 dollars extra each person, each way to get better service sucks!!
But Holiday Inn on the other hand made up for all of Sunwings shortcomings.
Right on the beach. Clean rooms, WONDERFUL beds. Not damp or smelly.
Clean shower. Free upgrade.
What else. Food was amazing. They are adding more restaurants people. Calm down!!
Clean pools.
Kids club that my child went to ALL day every DAY. Thank you Jayson!
We will definitely be back.
Our favourite bartender was Domingo. Erwin made us smile everyday with his wonderful manner. I was sad to say bye to Jhon. Kisses to you all!!

  • Stayed December 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review, 2 days ago
Dear amypio,

Many seasons greetings from Aruba, thrilled to hear that you and your family had a great vacation with us on your winter break, and our kids club, beach area and our Team Associates all went to make you holiday more memorable. Thank you very much for your kind feedback and rest assured we will pass your kind words onto our Team Associates, and we really look forward to welcoming you and your family back again soon to our Happy island. Happy Holidays.

Kind Regards,,
Guest Experience Manager.

Holiday Inn Resort Aruba-Beach Resort & Casino.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

736 reviews from our community

Traveler rating
    301
    308
    94
    25
    8
See reviews for
200
340
15
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (196)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Mound City, Kansas
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 3 days ago NEW

Very nice clean beach , bar on the beach need to upgrade their food but good drinks. Close to shopping, staff very pleasant and helpful. Close to a lot of activities and safe seen lots of security at all times.

  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review, 2 days ago
Dear Fountain93,

Seasons greetings from Aruba, and thrilled to hear that you had a great winter break with us and had an awesome vacation and enjoyed our great location and beautiful beaches. Thank you very much for you very important feedback which is very important to us. Happy Holidays.

Kind Regards,
Guest Experience Manager.

Holiday Inn Resort Aruba-Beach Resort & Casino.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

For $300 is a terrible Hotel, very bad room, and the people is rude, is like thry sre doing you a favor. staff need to work on costumer services! Anything you ask the answer is No. Food terrible is like a $60 hotel

  • Stayed December 2014
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review, 3 days ago
Dear Rosalindrotundo,
Greetings from Aruba. We apologize for the inconveniences experienced during your stay, we strive to deliver excellent customer service and it's apparent that on this occasion we fell short. We'd like the opportunity to speak to you in person about your experience- please email us at hiraguest.experience.manager@ihg.com with further details of your stay. We look forward to your email.
Best Regards and happy holidays,
Guest Experience Manager
Holiday Inn Resort Aruba- Beach Resort & Casino
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Welland, Canada
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

My family and I recently returned from a 7 day vacation to Aruba. This was a last minute trip so hotel options were minimal, but we were excited to see that the Holiday Inn was available as many friends and family have stayed there previously and loved in. Well, we have mixed reviews on this resort.
The resort itself is a perfect fit for families with smaller children who do not want to be walking miles to get from one end of the resort to another. It is literally a 5 step walk from exiting the pool to the beautiful sands on the beach. This is a smaller resort so any room has quick access to all amenities offered. Rooms are pretty basic but comparable to any holiday inn anywhere in the world. VERY CLEAN!! which is what I loved!
We choose to partake in the all-inclusive offered through this hotel. Which we were quite disappointed with. Food is very limited at this resort. Many people do not have the all inclusive package so they definately do no cater to those that do. For instance on one particular night the buffet offered, a salad bar ( basic salads, dressing, chick peas, tomato, cucumber, prosciutto and a cheese ) french fries, some sort of roasted vegetable, a pasta bar and a type of roasted meat. Many would say that this would be perfect, but with two smaller children finding options for them to eat was very difficult . The flavor of the food was definatley below par.
What we did come to discover is to skip the buffets all together and hit the one of the 2 a la carte restaurants. Although menus were limited food was usually flavorful and plentiful. ( I do feel sorry for anyone that had to pay for any meals or drinks at this resort as it is very very expensive, $150 for lunch not including alcohol )
One other negative to this resort is the fact you must sign for everything, even a coke at the pool bar you must wait and sign for ! VERY ANNOYING! There must be a better way to keep track of sales!
Although we were disappointed with the meals at this resort, we had a great time. Honestly we were not visiting aruba for the foods. This resort is a good fit for famililies, its super clean and we loved the location. We would return for that fact alone.

  • Stayed December 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review, 4 days ago
Dear Sandra74,

Many seasons greetings from Aruba, first thank you very much for for choosing our resort for your recent stay and to hear you had a great vacation with your family and our beautiful beaches and great location suited your needs. Thank you for your important feedback which helps us to improve our guest experience and please rest assured we will pass your comments onto our Food and Beverage Team. We hope to welcome you back again soon, and wish you Happy Holidays for you and your family.

Kind Regards,
Guest Experience Manager.

Holiday Inn Resort Aruba-Beach Resort & Casino
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester Hills, Michigan
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

This newly renovated hotel felt like a palace. It was close to great dining, shopping, clubbing and water sports. The staff was amazing and the "standard view" room had an ocean view! The pool and grounds were smashing and new and everything good was in walking distance. If I ever get back to Aruba, there's not a doubt that I will be staying at the Holiday Inn!

Room Tip: Ask for a standard view room with an ocean view.
See more room tips
  • Stayed December 2014, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review, 1 week ago
Daer katemikev,

Seasons greetings from Aruba, and we were thrilled to hear that you had a great stay with us and enjoyed our great location and our Team Associates also made your stay even more enjoyable. Thank you very much for your kind review which is very important to us and we look forward to welcoming you back again to Aruba. Happy Holidays.

Kind Regards,
Guest Experience Manager.

Holiday Inn Resort Aruba-Beach Resort & Casino.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 1 week ago

Visited for the fourteenth time, mostly in February. This time I visited in October. The hotel was clean, employees very helpful and pleasant. The construction/renovation appeared to be finished. Check in time was appropriate. Sometimes in February there are lines everywhere but this time it was great. The hotel facilities were very good, pool was always clean and pleasant, the beach was not over crowded and the water as always was clean. The weather was same as in February, warm and breezy, not windy. This is the first time I had breakfast included in with the room. Excellent breakfast buffet. The restaurants were busy but not over crowded. Madame Janette was as always very good, but suggest reservations are made early. I think that I will switch to off the High Season, it is more relaxing.

  • Stayed October 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review, 1 week ago
Dear Rozsy101,

Seasons greetings from Aruba, and we were thrilled to hear that you had a great vacation with us and that we met your expectations. Great to hear that our newly renovated property and our Team Associates all went to make your holiday more memorable and we look forward to welcome you back to Aruba again very soon. Thank you very much for your kind feedback which is very important to us. Happy Holidays.

Kind Regards,
Guest Experience Manager.

Holiday Inn Resort Aruba-Beach Resort & Casino.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

if you like extra clean, they go way beyond. ask any question any one will help.i will stay again. casino was fun! great location ,everything across the street ,resturants, some cool bars, I like having coffee in the room and ask if they could give me more. I had plenty.also would like to add I cant remember sleeping so well . the beds are fantastic

Room Tip: I think all rooms are good I got the cheapest room and could see the ocean
See more room tips
  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review, 1 week ago
Dear gator166,

Seasons greetings from Aruba, and thrilled to hear that you had a great stay with us on your winter break away from the cold weather, and that we met your expectations. Great to hear that our great location suited all your needs and we very much look forward to welcoming you back again soon to our Happy Island. Thank you for your kind review which is very important to us. Happy Holidays,

Kind Regards,
Guest Experience Manager.

Holiday Inn Resort Aruba-Beach Resort & Casino.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Holiday Inn Resort Aruba - Beach Resort & Casino? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Resort Aruba - Beach Resort & Casino

Address: 230 Je Irausquin Blvd, Palm - Eagle Beach, Aruba (Formerly Holiday Inn Sunspree Resort)
Phone Number:
Location: Caribbean > Aruba > Palm - Eagle Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Spa Hotel in Palm - Eagle Beach
#11 Top resorts Hotel in Palm - Eagle Beach
#13 On the Beach Hotel in Palm - Eagle Beach
#13 Romantic Hotel in Palm - Eagle Beach
#17 Family Hotel in Palm - Eagle Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Resort Aruba - Beach Resort & Casino 3.5*
Number of rooms: 597
Official Description (provided by the hotel):
At the beachfront Holiday Inn Resort Aruba, we’ve gone to great lengths to further enhance the miracle that is our island by creating a carefree getaway that truly has something for everyone. With the best location on Palm Beach, wide variety of water sports including PADI certified diving and designer shopping just across the street look no further when booking our Aruba vacation. Whether you’re here for a corporate retreat, family vacation or just a little downtime you’ll find refreshing accommodations, an attentive staff and a vast array of amenities and activities. The resort features free in-room Wi-Fi access and is perfect for families since children 17 and under stay free when sharing accommodations with parent or adult. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Hotels.com, Expedia, Cheap Tickets, BookIt.com, Orbitz, Agoda, Despegar.com, Booking.com, TripOnline SA and Tingo so you can book your Holiday Inn Resort Aruba - Beach Resort & Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Resort Aruba Hotel Palm/Eagle Beach
Holiday Inn Sunspree Hotel
Holiday Inn Sunspree Aruba
Holiday Inn Palm Eagle Beach
Holiday Inn Sunspree Resort Aruba
Aruba Holiday Inn
Palm/Eagle Beach Holiday Inn
Holiday Inn Resort Aruba - Beach Resort & Casino Palm - Eagle Beach

Owners: What's your side of the story?

If you own or manage Holiday Inn Resort Aruba - Beach Resort & Casino, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.