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Holiday Inn Sunspree Resort: Traveler Reviews

Call now to book: 877-270-6397 from SunSpreeResorts.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 542 reviews
542 Reviews
5.0 of 5 stars
85
4.0 of 5 stars
189
3.0 of 5 stars
115
2.0 of 5 stars
84
1.0 of 5 stars
69
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#15 of 17 hotels in Palm/Eagle Beach
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 600
Description: Family-oriented resort hotel located on Palm Beach with well-landscaped tropical grounds - Spacious, Caribbean style guestrooms. This description is based on information provided by the hotel.
Address:
J.E. Irausquin Boulevard #230
Palm/Eagle Beach
Aruba
Check Rates: $182 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Holiday Inn Sunspree Resort

( 23-27 of 542 )
“Hit and Miss at this Hotel”

Holiday Inn Sunspree Resort

Apr 29, 2008

When we booked our vacation last year for this coming April I could not have been more excited. After reading review on this website I was going into this vacation with an open mind. Yes, the hotel is under construction, and has been for a few years. The biggest hassel by far was the elevators. In our tower only one of the 2 were working, and sometimes none of them were working.
The food was not as great as other resorts, but it was not the worst food ever. The service was okay, nothing amazing, but it was not bad service. The Itilian Restuarant is AMAZING. Make sure to make reservations for that place!
The bar service is great, but so not that us you order a bottle of beer, or some different liquors (such as baileys) you have to pay for them.
Nightly entertainiment was okay a few nights, most nights we went to the market across the street and watched their entertainment.
De Palm Tours is great, highly recommend them! The price is great, we did the full day jeep off roading tour and snorkling at de Palm Island. not very expensive at all.
Shopping downown is great, things are not overaly cheap.... most places you can barder the price though, which is always nice!

  • This TripAdvisor Member:
    • Liked — The beach is great
    • Disliked — the staff, check in process was long and rooms were not ready, and the elevators were broken orunder construction
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travelling_gal22's Summary
Date of Stay: April 2008
Traveled with: Other
Visit was for: Other
Age group: 18-24
Member since: April 29, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Girlfriend getaway, Families with young children, Families with teenagers
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Shopping
Was this review helpful? Yes No
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Average price*: $182 (year-round)
Call now to book: 877-270-6397 from SunSpreeResorts.com
“Very good value for the money”

Holiday Inn Sunspree Resort

Apr 28, 2008

We stayed for one wk. & found it to be what we expected. Lovely beach & most meals were very good. We were on an all inclusive plan thru Sunquest tours. Check-in was very long & disorganized. Waiting in line for a beach hut in the early morning was ridiculous (there has to be a better way to allocate huts or get more of them or perhaps umbrellas as the sun is very intense). Also, having to wait in line to make a dinner reservation was also not to our liking (again in the morning). And, having to sign chits for everything we ordered was extremely annoying. This is a great resort for families (lots of activities by the pool area). However, because we were just a couple, we would probably not return only because of the kids in the pool & the associated noise that goes with it. BUT, if you are a couple looking not to spend a ton of money, this is a good place to stay.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duncan11's Summary
Date of Stay: April 2008
Visit was for: Quality time with family
Age group: 50-64
Member since: April 28, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Girlfriend getaway, Great pool scene, Families with young children, Families with teenagers
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Older travelers
I selected this hotel as a top choice for:
Beach / Sun, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $182 (year-round)
Call now to book: 877-270-6397 from SunSpreeResorts.com
“beyond expectation”

Holiday Inn Sunspree Resort

Apr 27, 2008

my friends and I stayed here and loved it. it was amazing and totally more than we expected. the breakfast @ corals was filling and the service was great. the only issue was waking up early to line up for a "chickie" hut in the am. it did not rain once so the weather was amazing. The hotel was @ full capacity and we had a blast. I recommend the lamb and escargot @ da vinches. A hint.....try killing me slowly or the ariba aruba beverages!!!! they are a must :-)

  • This TripAdvisor Member:
    • Liked — the caribbean air and water
    • Disliked — rude guests that put down staff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
anabelle333's Summary
Date of Stay: April 2008
Traveled with: Friends
Age group: 18-24
Member since: May 22, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Gambling / Casinos, Outdoor / Adventure, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $182 (year-round)
Call now to book: 877-270-6397 from SunSpreeResorts.com
“Unbelievable Value!”

Holiday Inn Sunspree Resort

Save Review
5 of 5 stars
Milwaukee
Apr 24, 2008

Our room was beautiful, overlooking the pool area and with a great view of the beach & sunset. Staff were professional and friendly. Location was excellent, too. Highly recommended for couples and/or families...I hope to be able to return someday!

  • This TripAdvisor Member:
    • Liked — Location
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sjs01's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: April 24, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Gambling / Casinos
Was this review helpful? Yes No
Check Rates
Average price*: $182 (year-round)
Call now to book: 877-270-6397 from SunSpreeResorts.com
“Curacao Tower - not anywhere near as bad as I expected - actually decent...”

Holiday Inn Sunspree Resort

Save Review
4 of 5 stars
Chicago, IL
Apr 22, 2008
2/2 found this review helpful

We just got back from staying in the Curacao Tower at the Holiday Inn Sunspree in Aruba. I was very nervous about the quality of our room based on some of the reviews on TA, but we were pleasantly surprised.

We picked up a last minute package deal that included direct r/t air from Chicago, transfers, and 3 nts at the Holiday in for $500 pp. We could not turn it down since airfare alone is usually around $600+.

We arrived at the hotel slightly before 4pm, which is check-in time, and yes, the check-in line was long, slow, and not well organized, but we expected this. It took us about 20 - 25 minutes before we were able to check in.

We were given a room in the Curacao tower (7604), and I figured we would take a look at it before asking to move to the Bonaire tower. Yes, the tower is a short walk away from the main building and pool area, but it takes less than 5 minutes to get there if you don't have any physical limitations.

Yes, the elevator was small and slow, but we never waited more than a couple of minutes for it, and there is another elevator towards the back of the Curacao tower if you don't feel like waiting.

We opened the door to our room, and I was expecting visible mold, stained walls/carpets, discolored bedding, etc, but there was nothing of the sort. The room did not smell (or look) moldy, the carpet and bedding was clean, and the room was a decent size (although the beds were small). All of the lights and amenities worked just fine, and housekeeping came everyday and cleaned the room nicely while we were at the pool. We did not have to call housekeeping or maintenance for anything.

On top of that, our room was on the top floor, and even though there was a parking lot next door, we had a great view of the beach, water, and the Moomba Beach bar next door. We could even hear the tropical island music they would play each night, but it was not so loud that it was disturbing to us.

We contacted Guest services to make a same-day dinner reservation for us, which they did with no problem, and called back immediately to confirm it for us. We also had no problems getting a taxi to or from the downtown area.

The beach right in front of the hotel was great. There were no clean-up trucks making noise all day, and barely any seaweed (although we did see some - we just avoided it). There were plenty of people in the water, and we did go in for a bit, but forgot our water shoes. The floor was a little bit rocky, but nothing that was too uncomfortable - we just didn't want to take a chance since the water was a little murky right at the shore.

The pool was very crowded, but we came down everyday after lunch, and didn't have problems finding chairs to lay on (but there weren't many available since most had towels on them). We did not try and get a beach hut, but they were all reserved so I'm guessing people did get up early to wait to reserve them. We chose to sleep in.

There were alot of kids at the pool (in both the Adult pool and Kids pool), and there did not seem to be any enforcement of keeping the kids out of the Adult pool, which was a little annoying. Definitely more of a family resort than a couples getaway, but for the price we paid, we couldn't complain.

We didn't eat at any of the restaurants, but we did have snacks at the pool bar a couple of times. Nachos were okay (maybe $3.00?), and the hot wings were pretty tasty. We were not on the AI plan, so we paid for our own drinks. They tended to range around $6.00 a mixed drink, and happy hour was 2-for-1 everyday from 3:30 - 5:30. The margaritas seemed to be stronger than the rum drinks, and we never had too long of a wait to get service, unless the bar was crowded.

We brought a laptop with us, and in-room wi-fi was $10 for 24 hrs, which was reasonable compared to some other places we have stayed. However, Moomba Beach next door had free wi-fi, so you could just hang out at the bar and surf there if you brought a laptop.

Check-out was pretty quick as we checked out before the noon check-out time, so there wasn't much of a wait - less than 5 minutes.

Overall, we had a great time for a very reasonable price. Maybe we got lucky with our room, as I'm sure there are some that are not up to standards. If you're not happy with your room, ask to be moved. The worst they could say is there is no availability.

I would recommend this hotel to anyone who wants to get to Aruba and not pay Resort type prices, who can deal with kids running around, and who isn't expecting the Four Seasons. We've stayed next door at the Marriott Ocean/Surf club, which was definitely more upscale (and more to my liking), but again, for the price, I can't complain.

If you go, you MUST have dinner at El Gaucho - the best steaks we've ever had, at pretty reasonable prices for a steakhouse ($31 for a 16 oz end cut tenderloin filet with 3 sides, and $27 for a 12 oz center cut tenderloin with 3 sides). The cigar bar across the street from El Gaucho (Garufu?), was also a blast, if you like live music and don't mind the smell of cigars. Also try Cuba's Cookin' if you like Cuba food (downtown), and Casa Tua for pasta/pizza (walking distance, across from the Radisson). Tomato Charlies had good thin pizza as well.

  • This TripAdvisor Member:
    • Liked — Location, value for the money, access to wi-fi, great beach
    • Disliked — Kids in the adult pool, check-in unorganized, wi-fi connection was weak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tv77's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: September 28, 2003
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Gambling / Casinos
Was this review helpful? Yes No
Check Rates
Average price*: $182 (year-round)
Call now to book: 877-270-6397 from SunSpreeResorts.com

Reviews of Holiday Inn Sunspree Resort

( 23-27 of 542 )
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Holiday Inn Sunspree Resort Address

J.E. Irausquin Boulevard #230, Palm/Eagle Beach, Aruba