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The Westin Resort & Casino, Aruba: Traveler Reviews

4.0 of 5
J.E. Irausquin Blvd. 77, Palm/Eagle Beach, Aruba (Formerly Aruba Resort, Spa and Casino)
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The Westin Resort & Casino, Aruba
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1,789 reviews from our community

Traveler rating
    659
    638
    305
    127
    60
See reviews for
Families
435
 
Couples
949
 
Solo
38
 
Business
75
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Pittsburgh, Pennsylvania
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Great hotel. Great location”
5 of 5 stars Reviewed February 14, 2013

This was the fourth year in a row we stayed at the Westin Resort in Aruba. The staff is EXTREMELY friendly. All the rooms have a view of the ocean. Great happy hour each day at the pool bar.
The hotel is a very short walk to many restaurants and shops in Palm Beach.
I highly recommend this hotel!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manalapan, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“My most favorite place in the world”
5 of 5 stars Reviewed February 14, 2013

I absolutely love this hotel! So much that i had my wedding here in 2010. I have been staying here for 15 years, It was my husband and I first vacation together, and 12 years later we returned for our wedding. Every year it gets better and better. It is our home away from home. If your are looking to have your wedding in Aruba look no further than the Westin. Everything exceeded my expectations and than some. The location on the beach i feel is the best on Palm Beach. The beach and sand is the cleanest and least crowded of all the other beaches. All of the restaurants are fantastic, and everyone is so friendly.... like all in Aruba. I have stayed at most of the other hotels on palm beach with other people and we always wish we were staying at the Westin (we travel to Aruba about twice a year). Since then we don't stay anywhere else! We now have a 2 year old daughter who we just brought for her first trip!!

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina, United States
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“The staff make this place!!!”
4 of 5 stars Reviewed February 12, 2013

As is stated in other reviews, this is an older hotel so the age shows a little. But the staff was very very friendly and helpful with any questions. We never had trouble with the elevators as others complained about. The only reason I did not give it an excellent was because I feel that every room should have a mini refrigerator and possibly a small microwave. We had requested a refrigerator due to medication needs and it took a couple of days for one to become available. Also, there is only one restaurant that served breakfast, and though it was great food, the wait could be very long. All in all I would definitely recommend this resort.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frankfort, Illinois
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“ABC - Aruba Birthday Celebration”
4 of 5 stars Reviewed February 10, 2013

We spent a wonderful week at the Westin celebrating "twin" birthdays. Had read reviews about slow elevators,,,, but no problem for us. Saturday a.m. elevators at checkout seemed more crowded, but had no issues. Had read about problems getting palapas, important as we needed shade. Line formed about 3:30 for 3:45 Palapa request and was able to get free palapa every day except Friday, but ample shade elsewhere and beach help set up chairs (couple dollars tip). Ate at the Italian, Chinese and beach restaurant, All good food. Wait staff was great.l Chinese restaurant offered lunch special, price and food great. Thanks to Danny at front desk for welcoming us (delivering bottle of wine and piece of birthday cake - thanks Danny!). Only comment to hotel... would have been nice to have docking station in room to play I-Pod music. Would definitely return!

Room Tip: Ask for a room not overlooking RIU. Enjoyed Coffee on deck (we brought mini-Baileys to put in coffee...
See more room tips
  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob C, Manager at The Westin Resort & Casino, Aruba, responded to this review
February 15, 2013
Thank you for writing such a refreshing review of the Westin Resort & Casino and congratulations on your "twin" birthdays. I am pleased to say that our elevator issues seem to be behind us. All are working well and have the latest programming updates. I am glad that you enjoyed our restaurants as well. In my opinion the restaurants at the Westin offer the best dining options of any hotel in Aruba, with Italian, Asian, steaks & seafood and beachside dining. I am glad that you were well taken care for by Dany. He is mentioned frequently in the reviews and is a great asset to the Resort.

Once again, thank you for taking the time to write the review. We hope you again decide to indulge yourself at the Westin Resort & Casino Aruba.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
1 helpful vote 1 helpful vote
“Always feel like home”
5 of 5 stars Reviewed February 9, 2013

This is our second time in Aruba, and its always been great! We have a little problem with our first room but we got a new room right away. So Nice to see lenora again, she is very Nice and helpful as usual. She always work so hard and should get her long overdue promotion.
Breakfast and lunch outside are outstanding, stafff are all working hard and very helpful. The only thing we are not happy with is its too windy eating on terrace restaurant deck they put some cover but its seem unfinished and short, watching those hook might be dangerous if got loose.
We spent most of our time on the pool it was very relaxing, bingo time is also our favorite! Cant wait to see Westin again this december.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Additional Information about The Westin Resort & Casino, Aruba

Also Known As:
The Westin Resort & Casino, Aruba Hotel
The Westin Resort And Casino, Aruba
The Westin Resort & Casino, Aruba Hotel Palm/Eagle Beach
Westin Hotel Aruba
Westin Aruba
Westin Palm Eagle Beach
Wyndham Aruba
Westin Aruba Resort
Westin Palm/Eagle Beach
Palm/Eagle Beach Westin
The Westin Resort & Casino, Aruba Palm/Eagle Beach
Address: J.E. Irausquin Blvd. 77, Palm/Eagle Beach, Aruba (Formerly Aruba Resort, Spa and Casino)
Phone Number:
Region: Caribbean > Aruba > Palm/Eagle Beach
Amenities:
Bar/Lounge Beach Business Center Casino Fitness Center Free High-Speed Internet Free Parking Kids Activities Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Casino Hotels in Palm/Eagle Beach
#9 Luxury Hotels in Palm/Eagle Beach
#10 Romantic Hotels in Palm/Eagle Beach
#13 On the Beach Hotels in Palm/Eagle Beach
#16 Family Hotels in Palm/Eagle Beach
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Located on a beautiful strip of Palm Beach, The Westin Resort & Casino, Aruba features 481 guest rooms and suites for guests looking to sail, deep sea fish, golf, or test out their luck at the casino. ... more   less 
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The Westin Resort & Casino, Aruba
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