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“Awesome Trip” 4 of 5 stars
Review of Occidental Grand Aruba

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Occidental Grand Aruba
4.0 of 5 Resort (All-Inclusive)   |   J.E. Irausquin Boulevard 83 | Palm Beach, Aruba, Palm - Eagle Beach, Aruba   |  
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Hotel amenities
Special Rate
Rates From $ 195
Ranked #20 of 23 hotels in Palm - Eagle Beach
bolzMo
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
“Awesome Trip”
4 of 5 stars Reviewed February 13, 2013

As always, I come to trip advisor to get an overall review of tips of things to do and see while we go on vacation. Our room was ready upon arrival. Had a few kinks, refrig was not working and the safe needed to be reset. Our room did not have a king size bed as requested but instead of giving up our view of the pool and moving across the hall (for a view of a parking lot and disco ) we just pushed the beds together. That was alittle bothersome. For my husband and I the biggest complaint we had was that there are not enough not lounge chairs by the pool or at the ocean unless you literally get up at the crack of black and save them by putting your towels on them. Which the sign specifically states not to do so. So we mentioned it to the beach patrol and concergierge desk to no avail. Anyway, the restaurants (loved the mexican), pool bar, food and service were great. We were there from February 1 through 8th. Would go back in a heartbeat and stay at the same resort. There are always a few things about each resort that we stay at we dont care for but getting away is the most important thing for us. We enjoy each others company along with meeting new people. By the way. The people of Aruba are so friendly no hounding when you leave the property or the feeling of not being safe. Not a chance we were very comfortable. There is an extra charge for the internet. Bring your sunscreen. The beach was nice and long. Alot of people not crowded. But not an intimate resort to hide out either. The size of the reosrt was perfect. Not a long hike to your room if you forgot anything. the resort was by a pier which anchored alot of boats to charter.

Room Tip: There are 2 towers in this hotel. Numbers 1 and. Request poolside. Our room number was 2503, just...
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (719)
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English first
Tamaqua, Pennsylvania
1 review
4 of 5 stars Reviewed February 12, 2013

We just returned from our stay Jan.26-Feb 2nd. The Japanese Restaurant was amazing. Myrna was an amazing hostess and went out of her way to make us feel at home. Our server was Edaak, he was very attentive and kind. Thank you to you both. The Mexican restaurant had an horrible server named Dale. She was very rude to us and another table next to us with small children. We did not return to this restaurant the remaining time of our trip. The weather was beautiful. We love Aruba.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 12, 2013 via mobile

My boyfriend and I just returned from a week at the occidental and we had an amazing time! The beach is the most beautiful beach I've ever seen and the atmosphere of the resort is fun yet relaxing at the same time. The staff is super friendly, especially Jermaine and Erick who were able to answer all of our questions about the resort and the town. If you're looking for a mixture of fun and relaxation this is the place for you. If you're looking for party central this probably isn't the place. However, we are a young couple so we met some younger friends and hit the disco or the town every night to find our own fun. The rooms are nice and we had a spectacular view. It wasn't the most upscale place in the world but it's perfect for the price and what we were looking for. We've been to Jamaica, Punta Cana, and Riviera Maya and felt that Aruba was the nicest place and this hotel was better than the ones we stayed at in Jamaica and Punta Cana.

We also booked the sunset horse back riding tour and it was phenomenal! My boyfriend had never ridden before but the tour guide made it easy and for any level of rider. We got some great pictures from that exclusion. Definitely book that with El Paseo Ranch.

I would highly recommend this hotel. Literally the only complaint we had was that sometimes the wait staff was a bit slow with drinks at the buffets. But if that's going to keep you from having a good vacation, then you're on vacation for the wrong reason!

We will be returning to Aruba and will be staying at the Occidental!

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cleveland, Ohio
1 review
4 of 5 stars Reviewed February 11, 2013

We went here for our honeymoon in 2006 and loved it...with one caveat. They were doing renovations on the hotel, so our first day was VERY loud. We had a room that must have been next door to one that was being remodeled because it was awful. Luckily we weren't in the room very much that day. The next day we were moved to a room higher up with a better view and on a quieter floor and it was wonderful.
The breakfast buffet is really nice for the first couple of days and then it gets old, the restaurants are good, but not great, but the property is very nice and on an absolutely perfect stretch of beach.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Gregory, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 11, 2013

We just returned after spending an amazing week at this resort, everything was exceptional the food, drinks, was great, we are not big on all inclusive but this one sure did change our minds, the resort help were wonderful they sure do catter to their guests. One and only down fault that we were not happy with was that they charge to use the internet, we felt that for the price that we paid internet service should be included. Highly recommend this resort and Aruba.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Renfrew, Ontario, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 8, 2013

Had wonderful trip. Went with great friends., service was great, the staff was very friendly. Would definitely return in the future. Added kudos to Erick Laureano, a great bartender and Jimmy from the fun club. You made our stay memorable. Thanks.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
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Bel Air, Maryland
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 7, 2013

I booked 3 upgraded rooms at this resort 6 months in advanced and had confirmation numbers for each. Upon arrival, we were escorted to a conference room in the back and told they were over booked and were moving us to the Riu Resort for 2 days. The rooms at the Riu overlooked the parking lot and there was mold in the bathrooms...not what I paid for or was expecting. On the day we were to return, the Occidental told us to not come back before lunch, so we really lost 3 days before we ever got into our room. I asked the driver for the resort if this happened often and he said..."every weekend". I can only say that disappointment is an understatement for what I felt. On the other hand, the food was good, the staff very friendly, the bartenders keep the drinks flowing and rooms were clean. There are 2 hot tubs in the center of the pool that were never crowded. If you have a room facing the pool, the music doesn't stop until around midnight on some nights and you will hear the the base in the music thumping through the windows. It is a family resort and we were traveling with an infant. There was no problem with reserving a crib for the room and there were always plenty of high chairs in the restaurants. The entertainment was fun and the staff work very hard to put on an enjoyable show.

We had an incident of one of our family members going into Anaphylactic Shock from eating shrimp and the hotel security men were very helpful for getting us up to the lobby and out to a cab since the ambulance was to far away for us to wait. The hospital is only 10 minutes away from the hotel which we were thankful for. Our family member is fine now and was able to enjoy the rest of the vacation after a 17 hour stay in the hospital. I did think it was a little odd that not one of the hotel staff inquired on how our family member was...oh well, it's a big resort.

I would go back to Aruba again, just don't know if it would be to this resort. If a confirming reservation doesn't get you a room, then what will?

Room Tip: The rooms higher up have a nice view of not only the pool, but the beach.
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  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Occidental Grand Aruba

Address: J.E. Irausquin Boulevard 83 | Palm Beach, Aruba, Palm - Eagle Beach, Aruba
Phone Number:
Location: Caribbean > Aruba > Palm - Eagle Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Casino Hotel in Palm - Eagle Beach
#10 Luxury Hotel in Palm - Eagle Beach
#11 Spa Hotel in Palm - Eagle Beach
#15 Top resorts Hotel in Palm - Eagle Beach
#16 On the Beach Hotel in Palm - Eagle Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Occidental Grand Aruba 4*
Official Description (provided by the hotel):
Located on the legendary island of Aruba, the Occidental Grand Aruba is an all-inclusive luxury hotel on beautiful Palm Beach. The Grand Aruba Resort features a casino, dining, bars, nightlife, water sports and elegant event space for meetings & weddings. ... more   less 
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Also Known As:
Occidental Grand Aruba Hotel Palm/Eagle Beach
Occidental Aruba
Aruba Grand Occidental
Occidental Hotel Aruba
Grand Aruba
Occidental Grand Aruba Palm - Eagle Beach

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