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“Prior reviews very accurate! Very Good overall” 4 of 5 stars
Review of Amsterdam Manor Beach Resort

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Amsterdam Manor Beach Resort
4.0 of 5 Resort   |   J.E. Irausquin Blvd 252 | PO Box 1302, Palm - Eagle Beach, Aruba   |  
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Ranked #10 of 24 Hotels in Palm - Eagle Beach
harrisburg pa
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
“Prior reviews very accurate! Very Good overall”
4 of 5 stars Reviewed August 30, 2014

So prior to booking this, I read many of the prior on trip advisor and after my stay found them to be spot on as far as pros and cons.

Pros: eagle beach is not very crowded, only one day did we have to go down beach for an open palapa, convenient location in general, close to grocery store big plus, spacious clean room w/kitchenette, nice front desk staff, welcome fruit punch nice touch, mainly quiet in our room (C10), bus stop close, and crossing road to beach is like 10 steps from resort. The resort was overall quiet and not crowded with a laid back, low-key atmosphere.

Cons: bar staff at pool bar & passions weren't the friendliest (some were, some weren't), occasional smell from the water treatment, water in shower did change temp mid shower, ac too cold at times, construction going on was noisy and our room right next to supply closet, tiny pool, and not many dining options nearby other than resort restaurants.

I would recommend it however if I go back to Aruba may stay elsewhere on Eagle Beach as there wasn't that wow factor, or overall above and beyond my expectations effect that I have experienced at other hotels.

Stayed August 2014, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMBRManager, Manager at Amsterdam Manor Beach Resort, responded to this review, September 3, 2014
Thank you for the compliments in regards to our resort and location. Eagle Beach is one of the most beautiful beaches in the Caribbean and we are sure that you had a relaxing vacation. Our staff is well educated and are happy to serve the guests, we have addressed the friendliness with our Passions bartenders as this is not acceptable.
In our continuous effort of updating and upgrading our resort we are momentarily replacing the pavers on our property, it comes with some minor inconvenience, the good news is, it is all done by the end of September 2014.
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1,100 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (200)
Date | Rating
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  • English first
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  • Norwegian first
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English first
New York City, New York
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 27, 2014

Stayed at the Amsterdam Manor for 5 nights. Overall, we found the staff to be friendly, particularly the ladies who clean the rooms and those that worked in the restaurants. We did have an issue with one of the ladies working the supposed "concierge" desk. While the other lady was lovely and helpful (i think her name was Myrna), the other one lady was very unhelpful. That desk is really being manned by what appears to be someone working for one of the large tour companies (de palm tours) on the island. Since we were not booking anything with the tour company, the lady didn't want to assist us with anything. It was ridiculous and not in keeping with being a "concierge", which is what the hotel called her. I would understand her attitude if the desk plaque indicated de palm tours representative but it did not. When we asked for help to book surfing (waiting about 1/2 hour for her to assist someone else), she merely dialed the phone and handed it directly to me, where i booked my own lesson. Then when asked to book windsurfing lessons, she said she didn't know anything about that....again ridiculous, with windsurfing (with all of the trade winds) being prevalent on Aruba. My third request was just a basic message, which she said to go next door to another hotel. Not the type of service expected nor appreciated, particularly with a short stay. As for the room, it was clean and large, but dark. The air condition worked too well and at times we were freezing. While we did address this with the front desk, it was modified to a certain extent. There was construction going on (working on the bricks/foundation), which did impact the enjoyment factor (walking through the dust flying was no fun). Overall, it was an average experience.

  • Stayed August 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMBRManager, Manager at Amsterdam Manor Beach Resort, responded to this review, September 3, 2014
Thank you very much for taking the time to write your review and thank you for the compliments in regards to our staff. We would like to apologize for the concierge; indeed it is managed by the Palm Tours however this is no excuse and has been addressed immediately when you informed us. In our continuous effort of updating and upgrading our resort we are momentarily replacing the pavers on our property, it comes with some minor inconvenience, the good news is, it is all done by the end of September 2014.
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New York City, New York
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 23, 2014

My family and I just returned from Aruba yesterday and we had such a great time we didn't want to leave. Our stay at the Amsterdam Manor Beach Resort was wonderful. We had a two bedroom suite with an ocean view that was comfortable and spacious. The kitchen was fully equipped and it was clean and modern. The Amsterdam's location was perfect and very close to the supermarket, casino and restaurants. We enjoyed meals at Mango's and Passions and the food was delicious and the service was great. A big shout out and thank you to Keshon, Marleny and Michael at Mango's and Passions they made our breakfast and dinners a delightful culinary experience. The whole family enjoyed relaxing on the beach. We rented jet skies from the gentlemen on the beach across from the hotel. My 16 year old daughter especially enjoyed jet skiing with the young man in the turquoise shirt, black cap and sun glasses (sorry we didn't get his name). My family and I can't wait to return to the Amsterdam Manor for our next vacation. Thanks so much.

Room Tip: Room 211 is great for families. Great view and close to the pool.
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  • Stayed August 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMBRManager, Manager at Amsterdam Manor Beach Resort, responded to this review, August 31, 2014
We are happy that your stay was wonderful. As you have experience our staff do their best to make it the best vacation for you and your family. We hope that in the future you can come back soon to your family at the Amsterdam Manor Beach Resort.
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Long Beach, California
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 21, 2014

I went with my friends and their families for an Italian wedding on the beach in Aruba. I had a very good time there. The location was perfect. The staff was very friendly, curteous, professional & helpful. I loved Jose in the restaurant because he was always happy & went out of his way to feed us breakfast. Angelique in the bar on the beach was very attentive & personable. The hotel itself was very charming. It only had 2 floors and was right across from the beach. I don't like those gargantuous high rise hotels where you have to walk a mile to get to the beach. Here you felt like you were at someone's house and right next to the beach. The rooms were very nicely appointed and very clean. The only drawbacks were the remodeling going on around the pool area & the smell of the waste plant. I would certainly stay there again!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMBRManager, Manager at Amsterdam Manor Beach Resort, responded to this review, August 31, 2014
Thank you for taking the time to leave a review. We are happy that you liked the resort and the location. Our apologies for the small projects that were going on when you were visiting the resort. We hope to see you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 19, 2014

This was our first trip to Aruba and was looking for something outside of the high-rise hotels. We read reviews on this resort and was extremely pleased with our choice. Amsterdam Manor is a simple, CLEAN, nice resort. The room was perfectly cleaned daily and the turndown service with cool chocolates was a nice touch. The kitchenette was stocked with everything you could possibly need plus some. The hotel is literally on the beach. The road that divides the hotel from the beach is just a small two-lane road. No problems at all walking across it. We enjoyed a sunset dinner at Passions on the Beach. The wait staff was very attentive and the experience was awesome. I would recommend this hotel to all my friends and family.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMBRManager, Manager at Amsterdam Manor Beach Resort, responded to this review, August 31, 2014
Thank you for your review and for your recommendations. We hope that your dinner at Passions was a very nice experience and we do hope that you come back soon to the Amsterdam Manor Beach Resort.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florence, Italy
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 17, 2014

If you like something different from the building monstre of north west you can choose Amsterdam Manor Beach Resort. I'm european (italian) and to all people that don't like to be in in a big building I suggest of course this resort.
We have booked with Cheap Caribbean a studio superior, (kitchenette) the resort is near the beach (Eagle Beach the best) and you can stay in the beach under a palm umbrella and chair but you have to cross a double road to arrive, not a problem but in every photo in the booklet is impossible to see this particular.
Eagle Beach is the ultimate caribbean beach and the resort is exactly at the end or at the beginning if you start from north.
In this period (august) the water is nearly clear in the morning and in the afternoon alga is going from the bottom to the high so you can take a bath with many "leaf".
The beach is fantastic and is so deep going to the south that i thin is right to be the beach of the year.
Our experience of the resort have been not so happy...in a week for 3 days without hot water and they are refurbishing the outside so every morning (not saturday-sunday) at 7am wake up for the noise of working progress and at the last water falling from the upper floor in the bath. But aniway I suggest this resort I think that is mauch better than enormous resort that are grown on the north (Hotel Rise Palm Beach).
The architecture is typical of Amsterdam city and so is Oranjsteed the manin city. This island was hollandaise a few year ago.

Room Tip: I suggest to choose a bigger room..or better a studio the location have room at the basic rate level...
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  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm, Sweden
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
Reviews in 29 cities Reviews in 29 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed August 11, 2014

Amsterdam Manor is a very simple hotel. There are couple of good things about the hotel, the small kitchen so you don't have to eat at the hotel's restaurants and the nice beach in front of the hotel. The things that aren't so good; the beach gets really dirty and not so nice to swim in in the afternoons because of the jetski-business at the beach, the staff at the reception need training when it comes to customer service, so does the staff at the beach (the tall guy needs a good talk about manners) and at the restaurants. Unfortunately the quality of the food isn't good either. Water is as expensive as coke. The wifi doesn't work. The cleaning is ok but it depends on who cleans your room, the result is different almost every time. The noise from cars racing on the Main Street at night is very disturbing. This hotel does not deserve any recognition for doing anything good for the environment. They throw plastic, paper and every other kind of garbage in the same bins.

Here are some general facts; The beach at Costa Linda is much cleaner and more calm than the one in front of Amsterdam Manor. Some of the taxi drivers on the island have attitude issues. Baby beach is overrated. Super Food, the supermarket, 7 min walk from the hotel, has everything you need. Carpe Diem is a nice restaurant. If you want to go fishing do so with Dorothy, the have the best crew. The restaurant Drift Wood, is not more than ok. The Italian restaurant at the California lighthouse is a joke. If you want a genuine carribean experience, you should travel to Curaçao.

Stayed August 2014
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMBRManager, Manager at Amsterdam Manor Beach Resort, responded to this review, August 13, 2014
Thank you very much for taking the time and effort to post on tripadvisor. We appreciate your compliments and we take your concerns seriously, this give us an opportunity to improve ourselves. If you would addressed some of them during your stay, we would have been able to address them immediately.

A couple of items we would like to address, Aruba is a small island with hardly any rain, all our water comes from reversed osmosis and is very expensive and of high quality, this is a fact we just have to deal with. We recycle all materials that we can recycle on Aruba but as being a small island, some things are just not available. Costa Linda (also a very nice resort) is on Eagle Beach, just like the Amsterdam Manor however Costa Linda is located at Punta Brabo, 3 streams come together, it normally is much rougher than in front of the Amsterdam Manor. In front of the Amsterdam Manor, there is about 400 meters wide beach, a swimming area of about 250 – 300 meters, another 100 – 150 meters, 2 jet ski operators have their operation with a total of 12 – 15 jet skis. The above are facts, not our opinion.
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Additional Information about Amsterdam Manor Beach Resort

Address: J.E. Irausquin Blvd 252 | PO Box 1302, Palm - Eagle Beach, Aruba
Phone Number:
Location: Caribbean > Aruba > Palm - Eagle Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Palm - Eagle Beach
#7 Romantic Hotel in Palm - Eagle Beach
#9 On the Beach Hotel in Palm - Eagle Beach
#9 Family Hotel in Palm - Eagle Beach
#9 Top resorts Hotel in Palm - Eagle Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Amsterdam Manor Beach Resort 4*
Number of rooms: 72
Official Description (provided by the hotel):
From the moment you arrive you'll feel the difference. Dutch colonial-style architecture and a Caribbean flair make the Amsterdam Manor Beach Resort a special place.....A small hideaway with the luxuries of a large resort, located on a premier beach, Eagle Beach. Warm, friendly personalized service, fine facilities and amenities create an unforgettable vacation. ... more   less 
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Also Known As:
Amsterdam Manor Beach Hotel Palm/Eagle Beach
Hotel Amsterdam Manor Beach
Amsterdam Manor Aruba
Amsterdam Manor Beach Resort Aruba/Palm - Eagle Beach

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