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“Great hotel!” 5 of 5 stars
Review of Hyatt Regency Aruba Resort and Casino

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Hyatt Regency Aruba Resort and Casino
4.5 of 5 Resort   |   85 Je Irausquin Blvd, Palm - Eagle Beach, Aruba   |  
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Ranked #12 of 23 Hotels in Palm - Eagle Beach
Pasadena, Maryland
2 reviews
“Great hotel!”
5 of 5 stars Reviewed March 6, 2013

The hotel was awesome! The entire staff was great. The property is modern, beautiful. There are parrots, swans, tropical flowers. Airy, breezy, open lobby. Really nice restaurants on the property and many others in walking distance. The hotel is in an area where we felt safe to venture out at night (walking & driving). Beautiful, clean beach. Rooms are clean and spacious!
I would recommend this hotel.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Angela B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyattregencyaruba, Manager at Hyatt Regency Aruba Resort and Casino, responded to this review, March 11, 2013
Dear Guest,

Greetings from sunny Aruba!

Thank you for your warm and positive comments about the Hyatt Regency Aruba Resort, Spa and Casino. We appreciate your insights and look forward to serving you again in the future.

Warm Regards,
Hyatt Aruba Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,265 reviews from our community

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West Orange, New Jersey
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 6, 2013

Enjoyed another 10 day trip at the Hyatt that was almost perfect. The only issue that I still feel is a problem at the Hyatt is that they bring in these large groups of Holiday Inn type customers who have zero respect for others. They take over the pool for hours with their volley ball games, consumer alcohol, curse and holler as they show us how low classed they are. They have no idea that the Hyatt is a resort and others have paid and earned to save enough to be there for rest and relaxation. Otherwise the Hyatt is a gem and their employees are their best asset. Unfortunately the group of 400 who was there don't tip or acknowledge the service of the Hyatt help and ignore the fact that the help depends on tips for survival. I didnt see one of the group reach into their pockets to tip an employee! Like I said, trash at its finest.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank ajhens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Bern, North Carolina
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed March 4, 2013

Just returned from six wonderful days at the Hyatt Regency Aruba. From the check-in to the checkout the service was outstanding. We were in a group of four hundred (400) people but felt like we were the
only customers there. The staff members are courteous,accomodating,friendly,sincere and loving. Special thanks to Marilyn (our housekeeper),Denise (the Palms),Janet (Ruins de Mar,deck parties,ballroom,etc.),and Giovanni (so beautiful she should be Ms.Peru). The one person we would like for every resort to have was the lovely Zoe who was elegant,beautiful,sweet,caring,and loving

  • Stayed February 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Bob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berlin, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 3, 2013

Hyatt casino was Nice place to gamble! Lunch at the palms was great too. We also did their Spa but i must say it was not what we are expecting, the desk receptionist, Rea is really very very slow in moving, very lost and confused. She makes us feel not welcome probably because we dont stay at Hyatt? Aruba is a very safe place to stay, very quite and it seems that everybody knows each other.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank agolakovich15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyattregencyaruba, Manager at Hyatt Regency Aruba Resort and Casino, responded to this review, March 13, 2013
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Natick, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 3, 2013

We stay at the hyatt every year. It is the ideal location,and the beach property is one of the best on the island. The only thing I would like to suggest is they have a Zumba class on the beach. It would be just the icing on the cake! Great Hotel just needs some more activity(day and night)...like some of the other nearby hotels have.
Already booked our yearly vacation...heading to the Hyatt Aruba
(Mi Stima Aruba Hyatt) Translation...I Love Hyatt Aruba.

  • Stayed May 2012, traveled with friends
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank June G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyattregencyaruba, Manager at Hyatt Regency Aruba Resort and Casino, responded to this review, March 4, 2013
Greetings from the Hyatt Regency Aruba

Thank you for your feedback regarding your recent stay and for taking your time to leave a review. We value your business and we will certainly evaluate your suggestions regarding the Zumba. We appreciate your comments as this feedback allows us to further improve our services provided to our loyal guest such as your self.


On behalf of all of our associates, Thank You!

Hyatt Aruba Management
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Baltimore
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed March 2, 2013

The hotel is modern, spotless, beautiful. The staff could not have been more pleasant. Totally service with a smile. We ate breakfast at the Ruins de Mar, great buffet. The lunch at the Palms was great too, great variety. Don't miss the fresh fruit smoothie bar by the pool. Lots of restaurant options are within walking distance or a very short cab ride away. The beach was clean and beautiful. Check your bill, though. We had some mini-bar charges that were incorrect, these were adjusted off immediately. All in all, just a perfect, stress-free vacation.

Room Tip: My husband and I had a room on one side with what they called a garden view; my daughters were on th...
See more room tips
  • Stayed February 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank BaltimoreDiane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyattregencyaruba, Manager at Hyatt Regency Aruba Resort and Casino, responded to this review, March 4, 2013
Dear Guest,

Greetings from sunny Aruba!

We would like to thank you for your warm and positive comments about the Hyatt Regency Aruba Resort, Spa and Casino. We appreciate your insights and look forward to serving you again in the future.

Warm Regards,

Hyatt Regency Aruba Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Paul, Minnesota
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed March 2, 2013

BIG MONEY to stay here if you like plugged up drains and showers with no hurry for staff and management to fix it. HYATT has missed the mark the here. Called several times to get shower unplugged and they finally fixed it. Sink then plugged up and asked for that to be fixed with NO answer. Talked to assistant manager Richard Elliott who seemed somewhat sympathetic. Will never stay there again

  • Stayed February 2013, traveled on business
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank Jonathan E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyattregencyaruba, Manager at Hyatt Regency Aruba Resort and Casino, responded to this review, March 11, 2013
Dear guest,

Thank you for taking the time to offer feedback about your recent stay. I sincerely apologize that we did not meet your expectation. While we have always received positive feedback about our products and services, I noted your comments about the clogged sink and drain. I have shared you feedback with the appropriate team members to that action will be taken to prevent repeat occurrences. We value your feedback as they help us to improve. Should your travel plans include Aruba again in the future, we hope you would consider our resort to we might regain your confidence.

Once again, thank you for taking the time to offer feedback.

Sincerely,
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
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Additional Information about Hyatt Regency Aruba Resort and Casino

Address: 85 Je Irausquin Blvd, Palm - Eagle Beach, Aruba
Phone Number:
Location: Caribbean > Aruba > Palm - Eagle Beach
Amenities:
Free Parking Children Activities (Kid / Family Friendly) Wheelchair access
Hotel Style:
#2 Business Hotel in Palm - Eagle Beach
#7 Luxury Hotel in Palm - Eagle Beach
#9 Top resorts Hotel in Palm - Eagle Beach
#9 Romantic Hotel in Palm - Eagle Beach
#12 Family Hotel in Palm - Eagle Beach
Price Range (Based on Average Rates):
Hotel Class:4.5 star — Hyatt Regency Aruba Resort and Casino 4.5*
Number of rooms: 360
Official Description (provided by the hotel):
Experience an oasis of gracious elegance and warm hospitality. This jewel among beachfront hotels in Aruba offers a welcoming combination of superb amenities, ideal location and outstanding service. Discover countless ways to spend your days at our luxurious Aruba hotel and spa. Play tennis, relax on the white-sand beach, race down the waterslide, or pamper yourself at Stillwater Spa. Savor delicious cuisine from around the world. Take a chance in the casino. Whether you are looking for a fun-filled family vacation, a romantic getaway or a memorable business gathering, this year-round Palm Beach Aruba hotel destination is sure to delight. ... more   less 
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Also Known As:
Hyatt Regency Aruba Hotel Palm/Eagle Beach
Hyatt Regency Aruba Resort And Casino Palm - Eagle Beach
Hyatt Palm/Eagle Beach
Palm/Eagle Beach Hyatt
Aruba Hyatt
Hyatt Hotel Aruba

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