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“Great hotel and beautiful views” 5 of 5 stars
Review of Marriott Aruba Resort & Stellaris Casino

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Marriott Aruba Resort & Stellaris Casino
4.0 of 5 Resort   |   L.G. Smith Boulevard 101, Palm - Eagle Beach, Aruba   |  
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Franklin, Tennessee
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Great hotel and beautiful views”
5 of 5 stars Reviewed August 26, 2014

It was a great trip at a wonderful hotel. We had our company's Presidents Club award trip down in Aruba and this is the hotel that was selected. It had beautiful pools, nice spa services, a casino, good gift shops & jewelry stores, and had great restaurant/food choices. The view from the hotel room was beautiful and loved taking pics of the beach and the boats going by - the water is so pretty. Had a great time and the staff/amenities at the hotel made it a wonderful experience.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArubaMarriottResort, Manager at Marriott Aruba Resort & Stellaris Casino, responded to this review, August 28, 2014
Dear Kpieken

I am so glad that you enjoyed your presidents club trip to Aruba, your group was great fun to have as our guests. You are right about the views, they really are spectacular. Thank you so much for taking the time to review our resort it is very much appreciated.

Matt

Matt Knights, Hotel Manager, Aruba Marriott Resort & Stellaris Casino
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3,993 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,189)
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English first
Brownsboro, Alabama
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 26, 2014

We stayed at the Marriott Aruba Resort in the Tradewinds Club level for 6 days and had a great experience in all respects. Food and service were top notch and the staff goes out of their way to make sure you have everything you need. This is especially true of the lovely Hermina, who runs the show on the beach and is always smiling and going the extra mile. Aruba certainly is "one happy island" and you'll want to go back often.

Room Tip: All rooms were good but the Tradewind experience is superb.
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArubaMarriottResort, Manager at Marriott Aruba Resort & Stellaris Casino, responded to this review, August 28, 2014
Dear Lee

Thank you for mentioning Hermina, she certainly deserves your comments. I will see her later today and give her a copy of your review, she will be thrilled. Again thank you for your review and I look forward to welcoming you back to our resort soon.

Matt

Matt Knights, Hotel Manager, Aruba Marriott Resort & Stellaris Casino
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Queens, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 26, 2014

Again another great vacation at the Aruba Marriott Resort & Stellaris Casino. We just got back-stayed 10 days. We have been going to the Marriott for the last 14 years. Every year has been great-and this year was even better than the rest. I want to thank Verna Dijkhoff -every year she does a fantastic job making sure that any requests we have will be taken care of. I also want to thank Galina Popa-rooms operations manager for also helping to make our stay wonderful.
What can I say-the food, beach, pool, casino, and room made us feel like we were on "One Happy Island". All the people working at this hotel were very friendly and helpful. My wife and I can't wait to go back next year. If you have to choose any hotel in Aruba to go too-Choose this one!!!

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArubaMarriottResort, Manager at Marriott Aruba Resort & Stellaris Casino, responded to this review, August 28, 2014
Dear Howard

Thank you so much for being such a loyal guest of ours, it really is appreciated. I just showed Verna your review and it certainly made her smile. I will also show Galina a copy later on today, she will be thrilled. See you again next year.

Matt

Matt Knights, Hotel Manager, Aruba Marriott Resort & Stellaris Casino
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia Beach, Va
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed August 26, 2014

My wife and I visited Aruba (11 – 17 August) for a second time and decided to stay at the Marriott Aruba Resort based on recommendations. We had a fantastic time and were extremely happy with our choice.

The hotel is located near the end of the “high rise district” so there is a short walk to other restaurants and shopping. The property is well maintained and grounds are absolutely beautiful. Our 5th floor room faced the pool/ocean and provided us with beautiful sunsets from our balcony. The room and bathroom were clean, standard in size and nicely decorated with all items in working order. The king bed was very comfortably.

The family pool is large and clean with a swim-up bar. The beach does tend to get somewhat crowded but you can always retreat to the “adults only” pool as we did in the afternoons. As others have mentioned you have to reserve a palapas (for beach shade) but we were told the process for doing this at check-in so it wasn’t a surprise when nothing was availably the first day.

For dinner the first night we ate at Simply Fish, located directly on the beach. The food was very good and the service was excellent. We also had the buffet breakfast at La Vista and lunch at the Lobby Café. The food at both restaurants were fresh and tasty.

In general the people of Aruba are very friendly and outgoing. The staff at the Marriott Aruba is no exception. They do an incredible job of making sure your vacation stay is special. One employee in particular, Ursula (housekeeping), did a fantastic job taking care of our room, greeting us in the morning and treating us like family.

As I mentioned this was our second visit to Aruba. Last year we stayed at the Hyatt which we thoroughly enjoyed. Both properties are very nice, you won’t be disappointed staying at either hotel. However, I would have to rate the Marriott just a tad higher.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArubaMarriottResort, Manager at Marriott Aruba Resort & Stellaris Casino, responded to this review, August 28, 2014
Dear VBGuy

Thank you for your review of our resort, we do appreciate the feedback. Matt, the Hotel Manager is away from the hotel today so he is not able to personally respond to your review as he usually does. Once he is back he will go through your kind comments with the team. Hopefully we will get to see you again soon.

Thank you for reviewing our resort

The Aruba Marriott Resort & Stellaris Casino Team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lugano, Switzerland
Level Contributor
46 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed August 26, 2014

I stayed a week in this resort with my family and I am overall quite satisfied of the whole accommodation.
It’s a good, solid hotel and very possibly the best in the area which is referred to as “high-rise hoteles”. The lobby is very well appointed and welcoming. Check-in was super fast. We had a room on the second floor, overlooking the pool but still with a partial ocean view. The room was large enough, with a very large bathroom. Over good, but it’s starting to look dated. As usual for Marriots, there was a bath tub with a shower curtain, which is just ok since I prefer showers, but this is a personal opinion. Enough storage room, including a walk-in closet which you access from the vanity area of the bathroom. Everything was spotless clean.
We were on B&B rate and breakfast was served at La Vista restaurant. It’s a standard Marriott buffet breakfast, overall very good and plenty of options. My only complaint relates to French toasts and pancakes not being warm enough. On Sunday, the buffet was absolutely excellent, with several additional yummi options. Service people were all excellent.
Beach and pool: I’ve seen others have already described the reservation process for beach palapas, so I’ll skip this part. I’ve to say I did not experienced it first hand since I have never stayed the full day at the hotel. I rented a car instead and went off for visiting the island’s other beaches every morning right after breakfast. After one or two beaches, I used to come back to the hotel in the mid afternoon for final relaxing (shower, air-conditioning, bars, ecc…) and at that time I honestly never had problems in finding an available beach palapa or chairs at the pool side. Overall, the pool and beach area are well maintained. One word about the beach, which is called Palm Beach: it’s a nice sandy beach spotted by palm trees, but there are too many beach palapas plus the usual lot of beach sport huts and piers offering all types of activities. This happens for every hotel and since hotels are one after the other, the whole beach is crowded and overall spoiled. Beware: it is still a great beach, I am just making a comparison to other beaches in Aruba, among which my favourite was by far Eagle beach, where the low-rise hotels are.
Having a car, I have not used the internal restaurants except for the pool bar. They looked good but expensive. There is a large area close by where you can find all sorts of restaurants and bar. That is where other hotels are, such as the Hyatt, Radisson, Riu, etc. The Marriott is may be a 15 minute walking distance from there (or a 6 dollar ride, if you take a taxi) but it’s indeed quieter.
Would I go back? Yes, but I'd consider the low rise area too.

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArubaMarriottResort, Manager at Marriott Aruba Resort & Stellaris Casino, responded to this review, August 28, 2014
Dear Alberto

Thank you for your review of our resort, we do appreciate the feedback. Matt, the Hotel Manager is away from the hotel today so he is not able to personally respond to your review as he usually does. Once he is back he will go through your kind comments with the team. Hopefully we will get to see you again soon.

Thank you for reviewing our resort

The Aruba Marriott Resort & Stellaris Casino Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed August 25, 2014 via mobile

Aruba us a safe island even during hurricane season because is often out of the path of most hurricanes. This hotel is located on Palm Beach whis is the best on the island. The hotel has been at this location for a long time and continues to offer great service. Make sure you secure your "palapa" on the beach for three days at a time (for a fee but worth it). You can have a romantic dinner on the beach at Simply Fish. The food is excellent and the price fair. Try a reservation to catch the sunset. Within walking distance there are less expensive food choices. Overall, I think that Aruba and the Marriott offer a great Caribbean vacation.

  • Stayed August 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArubaMarriottResort, Manager at Marriott Aruba Resort & Stellaris Casino, responded to this review, August 28, 2014
Dear JulioRB

Thank you for your review of our resort, we do appreciate the feedback. Matt, the Hotel Manager is away from the hotel today so he is not able to personally respond to your review as he usually does. Once he is back he will go through your kind comments with the team. Hopefully we will get to see you again soon.

Thank you for reviewing our resort

The Aruba Marriott Resort & Stellaris Casino Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
MA
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed August 24, 2014

I had a good time here and found most of the hotel experience to be fun. Our room was listed as "garden view" but it had a nice partial view of the ocean, as well as the pool.

Enjoyed the takeout food service in the lobby. We used this a lot for breakfast, small meals and snacks. The regular restaurant though was expensive with just average food.

Automatic doors open every time you enter the lobby from the pool areas and you get a refreshing blast of cold air.

Cons:
Annoying that they put a timeshare desk right in front of the elevators so you have to walk by the sales people all day long, every single day of your stay.

Very difficult getting a shaded area at the beach or the pools until late in the day. When you are on vacation you should not have to get up at 7:00 AM to stand in line and fight for an umbrella. The hotel blames this on regulations that limit how many palapas they can have on the beach, but some of the other hotels seem to have larger beach areas and less of a problem. And there is no excuse for the limited space and umbrellas at the pools. They simply don't have enough seating for the number of guests. Every morning at 7:00 I could look out to the pool from my balcony and see the selfish guests putting down their towels, then leaving for breakfast or whatever, not to return for the next few hours. But ultimately the problem is with the amount of seating the hotel designed for the number of guests they accommodate.

Room Tip: Avoid the center rooms which open onto open balcony hallways. The smoke from the casino drifts all...
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  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArubaMarriottResort, Manager at Marriott Aruba Resort & Stellaris Casino, responded to this review, August 25, 2014
Dear Trippingma

I am so happy that enjoyed our resort, you made some lovely comments thank for that. You also mentioned the beach palapa’s, and I have to say that it certainly is difficult for all of the major beach hotels to manage this area, all of Aruba’s beautiful beaches are public, and as such the number of palapa’s we have is not regulated by the hotel. We do feel that we offer a very fair approach to getting a palapa, which allows some to be given out in the morning for the next day, some in the afternoon and some at a small price. Of course the system is not perfect, and not everyone may get a palapa every day during peak season. Recognizing this we did add an additional pool recently, which has become very popular with our adult guests. You will also be pleased to know also that we are currently extending our beach so next time you stay with us we will have more shade options for you. Again thank you for your review and I look forward to welcoming you back to our resort soon.

Matt

Matt Knights, Hotel Manager, Aruba Marriott Resort & Stellaris Casino
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Marriott Aruba Resort & Stellaris Casino

Address: L.G. Smith Boulevard 101, Palm - Eagle Beach, Aruba
Location: Caribbean > Aruba > Palm - Eagle Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Palm - Eagle Beach
#3 Luxury Hotel in Palm - Eagle Beach
#4 Top resorts Hotel in Palm - Eagle Beach
#4 Romantic Hotel in Palm - Eagle Beach
#5 On the Beach Hotel in Palm - Eagle Beach
#6 Family Hotel in Palm - Eagle Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Marriott Aruba Resort & Stellaris Casino 4*
Number of rooms: 411
Official Description (provided by the hotel):
Aruba Marriott's adults only pool H20asis ... more   less 
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Also Known As:
Marriott Aruba Resort And Stellaris Casino
Marriott Aruba Resort & Stellaris Hotel Palm/Eagle Beach
Marriott Aruba Hotel Stellaris
Marriott Palm/Eagle Beach
Marriott Aruba Resort & Stellaris Casino Palm - Eagle Beach

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