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“Stellaris = Stellar service and property!” 5 of 5 stars
Review of Marriott Aruba Resort & Stellaris Casino

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Marriott Aruba Resort & Stellaris Casino
4.0 of 5 Resort   |   L.G. Smith Boulevard 101, Palm - Eagle Beach, Aruba   |  
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Silver Spring, MD
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Stellaris = Stellar service and property!”
5 of 5 stars Reviewed January 16, 2013

We just returned from the Marriott Aruba Stellaris and could not have been more pleased. We have enjoyed many Marriott properties over the years but this one just may be the best. Every staff member we encountered at restaurants, bars, front desk, concierge, cleaning staff, etc were kind, helpful and caring. Our room was along the inside overlooking the pool area but still had a great view of the beach and based on the design of the hotel, we doubt that any room has a bad view. The room itself was clean and spacious with a nice balcony. The beach area was a big surprise as we expected it to feel crowded after having read reviews from others. We had no problem obtaining a palapa for shade at 10:00 in the morning and never felt crowded on the beautiful beach area.

We also had a wonderful dinner at the oceanfront restaurant, Simply Fish, that although pricey (that's Aruba) was delicious and beautiful.

I cannot give the staff at this Marriott property praise enough - they were just incredible and made our stay unforgettable.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (834)
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English first
East Haven, Connecticut, United States
1 review
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed January 16, 2013

Visited Aruba 8 times in the last 5 years/ 1st time staying @ Marriott w/ my family & 3 boys Mid Sept. The front desk/concierge were great - as far as the rest of the staff by the pool and in the restaurants, they were TERRIBLE! They were rude not only to us adults, but to the children! The pool bar, La Vista & Lobby Cafe/Sushi restaurant staff basically ignored you as if we were bothering them and were ungreatful when you tipped them not even saying Thank you, we even tried tipping them excessively to try to get better service. The rug in the rooms were all stained & there were LITTLE ANTS everywhere INCLUDING the the area of the Lobby/Coffee Cafe - GROSE. We paid alot of $$, family vacations are supose to be happy/fun & clean. We have never experienced treatment like this in all our years of Carribean travel!!

Room Tip: The extra cost to stay @ the Riu Palace is WELL worth it.
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  • Stayed September 2012, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
auaar, Manager at Marriott Aruba Resort & Stellaris Casino, responded to this review, January 17, 2013
Dear Agarea,

We regret to hear that your experience was not a positive one and appreciate the time you took to provide the feedback. At Marriott we value our guest comments and take them very seriously. We continuously look for ways to improve our guest experiences and will definitely take this information back to our staff and address it. We would gladly have one of our managers contact you to further discuss and learn more from your experience.

Kind regards,
Aruba Marriott Resort & Stellaris Casino Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Trenton, NJ
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 16, 2013

Heard so many good things about Aruba from friends we decided to try it by staying in a luxury hotel. The Marriott Resort was very clean and the staff was always polite. Food and drinks are on the expensive side but you expect that from a luxury hotel. We heard that there was some noise from the JW Marriott being built next door but we never heard anything. The excercise room is very well appointed with a good assortment of weight and cardio machines. We ate at the buffet one night at the hotel because it was raining and found the food to be very good. Casino had enough tables and machines for everyone.

Room Tip: Had an room overlooking the adult pool. Very quiet.
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
indiana
Top Contributor
51 reviews 51 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 16, 2013

This was our second stay at the Marriott stellaris. This time we used our marriott points for the trip. This Marriott doesn't upgrade for Marriott elites. We were first given a room on the third floor close to the elevator overlooking the adult pool and air conditioning units. Not good. It was very noisy at night and we could smell cigarette one from the casino. The smell was very strong at night. We changed our room the second day. Lanissa at the front desk was very nice and helpfull. Also thank you Suzy! This time the huts on the beach were much easier to reserve. We mostly ate on the property, expensive but good. One of my only complaints about the stellaris was their happy hour drink prices at the pool. The price really increased in the last two yrs defiantly not a two for one! Also sitting at the bar in the pool we noticed the bartenders put just one shot of alcohol per two drinks in the frozen drinks. Very weak drinks and definitely not worth $14 for two. Also we liked the bar on the beachside better, the pool waitress was terrible, no personality and we never saw her. Overall though we like this Marriott just don't expect the same marriott experience you would get in the us.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maine
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 15, 2013

This was our forth trip to Aruba.........We stayed at the Marriott the first week in July 2012. We only left the property once, to go for dinner. Totally relaxing vacation, no car, no rushing around. Tradewinds is the way to go.......we had breakfast and lunch there everyday. A few times we even cancelled dinner reservations because the choices in the Tradewinds lounge were too good to pass up. They serve samplings of all the restaurants on the property and a good variety of wine, champagne, etc.

There were always beach huts available, since the Tradewinds has their own section. We did encounter a crowd at the adult pool, but spoke to one of the employees, who always managed to clear off a couple of abandoned chairs for us. As far as the casino, I cannot complain....first night there, a slot machine paid for our trip!!

My only complaint was the spa. Extremely disappointed with the whole experience. Wrote about my experience on the comment card for the hotel, but never received a response. Would never book another treatment there, but would definitely return to the Marriott.

As a side note, we spoke to someone staying at the Hyatt (our usual choice which we stayed on two previous occasions). They were totally disappointed. Said the beach was overcrowded, the staff was rude, and the Regency Club food was lacking in variety and taste.
We decided to try the Marriott this time as the price was considerable less expensive.....so happy we did.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 14, 2013

We stayed at the Marriot the week of Jan 7 through the 13.The resort is outstanding..only a few steps to the beach.The food is outstanding along with the help.The drinks are fantastic..the beach is great!!!We have been to the carribean about 25 times and this resort is among the best we have been to ..it blows iberostar resorts away!You will be greeted and smiled to by ALL the help.They will go far above and beyond to make your stay fantastic!We had no problem getting beach chairs(however the shaded huts were hard to get) but your there for the sun..right?Also no beach peddlers nor drugs trying to be sold to you!Itmay cost a little more but it is a great value overall...go there you will be impressed..and if you are not than you are the kind of people that cant be satisfied..also the food was among the best we have eatten as that always helps to make your trip great!!!at the beach restaurant they will split your meals at no charge so you can share to keep costs down and thier marriot burger is to die for and will feed 2

Room Tip: room 329 had a great ocean front view, not "ocean view" but ocean front
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed January 14, 2013

Stayed there for a week in mid December. The facility was very nice.

CHECK IN

. When you arrive, a bellman takes your luggage from the cab (a $25 rides from the airport) and stays with it until he delivers it to your room. There were five at the check in desk so check in was quick.

THE ROOM

Good sized. Nice bathroom , large walk-in closet with a safe and a flat screen T V with plenty of programming that you will recognize. Quite a large balcony with a small table and 2 chairs.

THE BEACH

Of course, that is why you are there and it is a nice one.. Plenty of palapas for shade but you have to line up at 4pm or 7am to reserve one or pay $20/day (The line starts a little after 3 and you stand there for 1 hour. Not my idea of how to spend a vacation). To their credit, the" free ones" are closely monitored and if unoccupied for 2 hours, are released to anybody who wants one. As the last property on the beach, there is plenty of beach to walk along - lots to look at (other properties, eateries, bars, etc).

THE POOLS

There are 2: the main pool is beautifully sculptured with a waterfall and seating is plentiful. There is a recently opened adult pool, much smaller and you have to play the "towel game" to get lounges in the shade. Hate that.

SOME TIPS

1) Join the Marriot Rewards Club (free) before you go and give them your number at check in. You will get free in-room ethernet (wired) internet service and $50 credit for telephone calls. I am told that this is good for about a 10 minute call to the States.

2) All of the food on the island is terribly expensive, especially in the hotel (as expected). You can have breakfast in the lobby cafe for about $6 for a bagel, cream cheese and a cup of coffee. You can pay $20 for an "American Breakfast" in the restaurant. We walked along the building line (5 minutes) to a restaurant called Hadicurariaruba where we had a full breakfast for $12 right on the beach. Their lunches and dinners are well priced too and quite good.

3) The hotel is a good walk from the shopping/restaurant area.. You can walk along the roadway in front of the hotel (20 minutes and only during the daylight) or you can follow the building lines on the beach side and walk through the Holiday Inn Hotel (10 minutes). Bring a small flashlight at night as few areas are not well lit. The walk is very safe as there are always people about.

As I said earlier... very nice!

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Marriott Aruba Resort & Stellaris Casino

Address: L.G. Smith Boulevard 101, Palm - Eagle Beach, Aruba
Phone Number:
Location: Caribbean > Aruba > Palm - Eagle Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Casino Hotel in Palm - Eagle Beach
#3 Luxury Hotel in Palm - Eagle Beach
#4 Spa Hotel in Palm - Eagle Beach
#4 Romantic Hotel in Palm - Eagle Beach
#6 Top resorts Hotel in Palm - Eagle Beach
#6 On the Beach Hotel in Palm - Eagle Beach
#8 Family Hotel in Palm - Eagle Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Marriott Aruba Resort & Stellaris Casino 4*
Official Description (provided by the hotel):
Aruba Marriott's adults only pool H20asis ... more   less 
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Also Known As:
Marriott Aruba Resort & Stellaris Hotel Palm/Eagle Beach
Marriott Aruba Resort And Stellaris Casino
Marriott Aruba Hotel Stellaris
Marriott Palm/Eagle Beach
Marriott Aruba Resort & Stellaris Casino Palm - Eagle Beach

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