After waffling between selecting the Marriott or the Radisson, and feeling a last minute regret when the cab driver told us it was the oldest hotel on Palm Beach (?),I was very pleasantly surprised by how nice the Radisson was. Our trip was great, not perfect.
The lobby/registration is the only unimpressive area of the hotel. Our package was supposed to have $100 casino match play,of which no mention was made at check-in or in our hotel paperwork. Truthfully we forgot about it until we unpacked and put our paperwork into the safe. When we ventured into the casino a few nights later, we asked, but were told we had to go to the front desk to get it figured out. Never did. DH likes poker and I like blackjack, but we weren't here for gambling so we moved on. Our package also was supposed to include a $50 spa credit. We did get a $50 resort credit with no stipulation that it had to be used in the spa, so figured we were ahead. That $50 was quickly gone after a few visits to the Castaway bar.
Check-in was easy and we were in the "cheap" section, Curacao building, room #3212, garden view. Interior halls were nice and clean as was the room. Liliana was our housekeeper and she did an excellent job. Interior hallways were dry and clean as well. Not much of a view out of the room, but nice and quiet for the most part. (Loud, crying kids across the hall - parents thought it would be a good idea to take screaming child into the hallway. Luckily they went back in and got the child to quiet before we opened to door to tell them the hall wasn't the place to take an unhappy kid). The balcony was clean and usable, but we did not spend time out there - we were out and about most of the time. Small fridge, Cuisinart coffee maker (uses pods, if you are interested - we went to Dunkin Donuts for coffee), and easy to use safe. By walking to the front of the building and exiting through the stairs there, you can save time if you don't need the elevator.
I know reading these forums that many people complain about the grounds because of too much walking; we absolutely loved the grounds. They were well-kept and beautiful. We enjoyed the space and openness of the area and much preferred it over the other hotels along the strip that seemed tightly packed. The pools were clean and surprisingly uncrowded. The Mira Sola bar offers a nice view of the pool and beach area. Gilligan's was fine for lunch and happy hour. They have happy hour, well the Castaway bar did, from 4-6 with 2 for 1 drinks (though the drinks have to literally be two of the same).
We arrived on Saturday and were able to reserve a good palapa for Sunday right before the towel hut closed. I did see a line a few days for the palapas. They place director-style chairs along the walkway and people sit there and wait for 4 pm. I saw around 6 people doing this. I would head up about 4:15 when here was no line and was able to get one of our preferred palapas. We used 89, 96, 99x2, and 107. These were to the left of the path, closer to the DePalm pier. One piece of advice for choosing your palapas is to look at the beach first and know where/which ones you'd like to have and select that way. The locations on the sheet at the towel hut aren't totally accurate. For example, 95 looks like it is in the second row, but it is in the front row closest to the beach.
My only complaint about the grounds is the Jacuzzi, and it is actually my husband's complaint more than mine. The Jacuzzi is TINY and located by the volleyball court - hard to find. I would have been very uncomfortable being in there with other people because you would be right on top of each other. I don't think more than 4 people could get in it. It looked suspect - dirty compared to the rest of the grounds. There was a green bicycle style lock/chain on it, but it was not fastened and we weren't sure at first if it was actually open or not. When I came back to it with my camera, there was a guy in it, so it would have been awkward to take a photo.
Other highlights and considerations:
- activities offered - check the listings - we did paddleboard surfing and would have liked to have done the bicycle ride to the lighthouse, but we weren't on top of the schedule, which was fine. Still not sure how to sign up - there were folders at the children's desk, but never saw anyone manning it. Others at concierge didn't know what to do when we asked. There were sign-up folders for each activity at the children's desk, but they were all blank.
- manager's cocktail hour - almost forgot about this, but happened to be walking by while it was still going on. They had rum punch, beer and wine. They had drawings for some nice prizes, but we weren't lucky. Wednesday from 5-6. If you want to bend the ears of management, this is the time.
-Carnival night - not sure of the real name, but they had entertainment on the pool deck on Tuesday from 5-9. No cost unless you ate there. Might be for the summer and/or June only.
-Happy hour daily from 4-6
Love the proximity to the DePalm Pier, Dunkin Donuts (coffee and bagel for breakfast) and Bugaloe for some lunches and night time drinks.
We did have the $1/day children's charity charged to out bill. The sign at check-in says optional, and I do think they should ask at check-in. It wasn't mentioned and for $1/day, I wasn't going to wait in line to have it removed, which I'm sure if what they want. I haven't researched the charity - hopefully it is legit.
We did not have the $4/night housekeeping charge that someone else reported.
We did not use the spa.
The workers were all fine, no one was rude, but I wouldn't say anyone was out-of-the-ordinary helpful or friendly.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.