What a beautiful property! We had a great stay however we had one issue. We were put in a king bedded room that unfortunatrly had a connecting door. Apparently the guests in the room next door smoked IN the room and the smell permeated ours through the doors. We complained to the hotel three times and complained twice on the hotels Facebook page as well. When we called, were told each time that security would be sent up but the smoking never ceased. The guests checked out 4 days later and the smell finally stopped. It was unfortunate that the hotel never contacted us personally to see how they might help alleviate the issue and it was also unfortunate that the hotel only addressed one of pur complsints through Facebook. We paid good money to have had to deal with inconsiderate guests and we were frustrated that management didn't really seem to care that we were unhappy with the situation.
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- Also Known As:
- Radisson Aruba Hotel Palm/Eagle Beach
- Radisson Aruba Resort, Casino And Spa
- Radisson Palm/Eagle Beach
- Aruba Radisson
- Raddison Aruba
- Radisson Aruba Resort, Casino & Spa Palm - Eagle Beach