During our stay in Aruba, we were coming off a great three days stay at Paradera Park apartments, which was fabulous! Based on Tripadvisor reviews, we also booked Arubiana Inn. We were sorely disappointed from the get-go.
To start, the place is supposed to be near the beach but it is not at all close enough to safely walk to. When you walk in, it's on a busy road and is just a fancier motel with a swimming pool in the middle, with lounge chairs around it. That point comes in handy later on.
We were greeted by the friendly dutch owner, who showed us to room 2. The furnishings in the room were pretty nice, but immediately upon entering the room, we were struck with a serious smell of poo everywhere. The smell was so strong, we asked the owner if we could change rooms because it smelled. He told us that the septic tank cleaner just came and pumped the tank and the smell would be gone in 10 minutes. He also said he had no availability but perhaps the next day he could find a different room.
We then watched as a cleaning lady came in and poured bleach down the bath drain- and plugged in a Glade air-freshener in the wall. Not a comforting thing to watch, but we believed the owner that the smell would be gone. We propped all windows and left for the next 8 hours. We came back and smelled the smell but EVEN worse. Horrendous smell. We then popped out for dinner and returned at 12 midnight to the most dense smell you could imagine, of feces. We were surrounded by it so much that we considered just sleeping on the lounge chairs by the pool but were scared of the bugs.
We then talked to the couple next door who said their room was fine but that they had seen someone doing work in our room for the past 2 days. We investigated the floor and it looked like it was buckled. We were furious, as we realized we had been lied to about a septic tank guy emptying the tank when there really was a problem with the room.
Fully clothed, and poised above the covers because who knows what else was wrong with the room, we slept until the crack of dawn, the earliest when we knew we would be able to find the owner. We immediately packed up and found the owner and informed him we were leaving. He admitted to lying about the rooms' condition, and to his credit, he refunded us the money for the past night. Apparently, a tree root growing under our room had somehow exposed our room to the contents of the septic tank. Disgusting.
We were fully disgusted and immediately changed rooms to another hotel. While the owner was nice enough, he was dishonest and exposed us to a utterly disgusting room.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine