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“More than we expected!” 4 of 5 stars
Review of Tropicana Aruba Resort & Casino

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Tropicana Aruba Resort & Casino
3.0 of 5 Resort   |   J.E. Irausquin Blvd. #248 | Aruba, Oranjestad Aruba, Aruba   |  
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Ranked #6 of 9 Hotels in Oranjestad
Rio de Janeiro, RJ
Top Contributor
72 reviews 72 reviews
32 hotel reviews
Reviews in 30 cities Reviews in 30 cities
36 helpful votes 36 helpful votes
“More than we expected!”
4 of 5 stars Reviewed March 14, 2013 via mobile

We made a last-minute booking at the Tropicana and because it was the only affordable hotel available we decided to stay. We were expecting it to be pretty basic but were surprised at how nice it is: first it is only a 2-minute walk from the best beach in Aruba. The hotel has 2 great pools and the rooms are really big in size. The hotel's casino is not so sophisticated, but the one opposite is super. And it's less than a 5-minute drive from the busy downtown area with all the bars and nightclubs. It's worth having a car there.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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634 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
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English first
Manchester, New Hampshire
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 11, 2013

We have a timeshare at Tropicana so it feels like home to us. We are anxiously waiting for the room renovations and would probably not recommend it to friends until those are completed. We also have a timeshare at the Divi Links.It is a very nice resort but we have decided to try to sell or rent this one. We prefer the atmoshphere of the Tropicana and we much prefer Eagle Beach. Pizza Bob's which is opening soon will be a great addition to the Tropicana courtyard. I was disapponted in Buster's. It's the same place it has always been with a new little sign that says Buster's and a bunch of TVs. Great to have Super Foods right across the street.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anchorage, Alaska
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 22, 2013

The furnishings really need to be updated. The unit itself was fine, with the kitchenette. Across the street is a grocery store that we found to be convenient for meals in our unit. The pools are very nice and well kept. The beach is about a 10 minute walk. We needed a car, as it is too far to walk to the Palm Beach area. You can get a taxi for $2.20 each way, although beware on Sundays they may come once every other hour. There is a bar, restaurant and casino on the property. The food was so/so, breakfast is lacking... Overall this was our first trip to Aruba, I would go back to the Tropicana, but this time I think we will try somewhere different.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Biddeford, Maine
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 21, 2013

I can't believe anyone would give this place a good review! Check in was supposed to be at 4 we got there at 2 so they said the room wasn't ready..understandable. We sat in the outdoor area since we were tired from the flight in clear view of the front desk staff. The front desk staff was rude unfriendly and had an oh well attitude throughout the whole stay. Room still not ready at 4 4:15 and 4:30 finally at 4:45 they gave us a key. Dirty room hair everywhere sheets were dirty and stained room furniture was old fridge was rusted everything smelled like mildew and was damp.There was sand all over the floor but after how rude the women at the front desk were we didnt bother saying anything. there was LOUD construction every morning starting at 6 am hammering chipping chiseling then to top it off they decided to work on one of the elevators too so about 2 days into this trip the jackhammering started. the housekeeping did nothing more than give different towels i would say new or clean but that was questionable based on the smell and hair all over them. the pillows were horrible as were the sheets and comforter all scratchy and were never changed in 8 days.Everytime i got in the bed i felt itchy like something was biting me.The attitude at the front desk was enough to make me not want to stay here but even if they hadnt been that way the room was gross and looked like the furniture was from 1980. It was worth about 3.75 a night. Oh one more thing we walked into the spa and the lady inside said yeah? with an attitude of course we said hi how are you and she didnt respond so we walked out

Room Tip: rooms outside of this hotel are the only thing you should consider
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  • Stayed February 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mass.
Top Contributor
86 reviews 86 reviews
7 hotel reviews
Reviews in 23 cities Reviews in 23 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed February 18, 2013

Thank you to the owners and staff for a wonderfull stay this February. We go to this resort; for the price, cleanliness of the entire pemises, safety, the location, the pool, the casino, and the proximity to the beach, in that order. We do not go on vacation to look out the window of our room. We reuire a safe, clean, dry, room.

We checked in for a stay from 2/3 thru 2/15. Our Febuary reservation could not be found! After some searching our reservation was found to have been listed with January dates! Without a lot of urging the front desk and reservation crew had a meeting of the minds. We were assigned to the penthouse in bldg. 4!!

This town home topped the suite we once had at the Divi Golf resort. This two level town home was gorgeous and spacious. The two of us were getting lost in the; 3 bedroom, 3 bath, 5 TV, 2 living room, suite. Of course there was also a hot tub located on the balcony with four chaise lounges, a couple of chairs and a large picnic table. There were 2 minor maintenace issues that
I reported to the front desk. In both cases the response and corrective measures were taken care of within 30 minutes (NY time / not Island time)

The only negative comment that I have is in regards to the bartender at the swim-up bar:
He couldn't make a "virgin colada" to save his life. Yes! I have been a bar keep.
He never annoinced Happy Hour..
Throughout the day he played music to suit his own taste, Latin. Not that of the customers.
The volume of the music was always changing for no apparent reason; muted, loud, low, loud
muted, low, etc.
Last but not least is his loud, obnoxious, voice. Another guest described his laugh as coming from a macarbe horror movie.

The rehab is underway in bldg. 2 and the pool areas. The focus of work seems to be the pool areas which in the past had been described as being the best on the island.

This was our 7th or 8th visit to Aruba. One stay was at the Divi Golf resort. But all of the other stays were at this resort complex dating back to the original seperation from La Cabana. The friendliness of the staff and the guests is contagious. This is the easiest place to start up a conversation with a stranger and have a good time.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hudson
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 13, 2013

Trop should be ashamed!! Hairs in towels/beds. Gm MIA. guest services rude. 30% of front desk ok rest very poor! patios full of ants. bugs in kitchen!!! I could go on and on!!!! nice that the market is close by. bus stop is also nearby.

  • Stayed February 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madbury, New Hampshire, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 13, 2013

For the price $137/night it was the best. We had bedroom with king bed and our two girls had big pull out couch to sleep on in the living room. Kitchen worked great. Fridge and bathroom were clean. The nice thing there were grilling areas and Super Food store right behind it so we didn't have to go out and eat at all unless we wanted to. Hot tabs were perfect temperature for us and kids (most days not too hot). Slide was awesome - very fast. Our view out of the room was on waterfall that was turned off at 10pm so it was not noisy at night time but during the day view was amazing. We had all our meal on balcony. We were given rides in golf cart to beach or walked 5 minutes around one other hotel. because it is a time share - people are very friendly (even guests) and treat you as family. We talked to everybody in elevators, at the grill, at the pool and Dunkin Donuts and then we saw them all at the beach again. They provided us with beach chairs and cabanas if they were available. We slept in late so we only got cabana one time but there other trees and enough shade any way. We brought bread and fed fish from hands at the beach. Towels were clean any time we wanted - we would just replace wet ones for new ones as many times as we needed. For $35 we got internet card and had fast internet all week no problems at all. It even worked at the pool and beach... There are beautiful restaurant right around. La Cabana had nice grilled food. Passions on the beach. And along the ocean walking distance there were at least 5 other restaurant that were absolutely beautiful and half of them had outdoor seating. It is on the best beach on island the Eagle beach. Our room was cleaned every day even though the note said they didn't guarantee it every day. The tip is pay a tip and everything will be the best. So there was nothing that could be better at all.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tropicana Aruba Resort & Casino

Address: J.E. Irausquin Blvd. #248 | Aruba, Oranjestad Aruba, Aruba
Phone Number:
Location: Caribbean > Aruba > Oranjestad
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Oranjestad
#5 On the Beach Hotel in Oranjestad
#5 Spa Hotel in Oranjestad
#5 Top resorts Hotel in Oranjestad
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Tropicana Aruba Resort & Casino 3*
Number of rooms: 226
Official Description (provided by the hotel):
Bon Bini! Experience a world of limitless adventure and sun-filled days in Aruba. The Tropicana Aruba Resort & Casino is just a short stroll to the white sands of Eagle Beach and centrally located in the low-rise district away from the crowds. In addition to lounging around on one of the Top 10 beaches in the world, Tropicana Aruba Resort & Casino is near a myriad of entertainment options, numerous attractions, live cultural events and of course, shopping. When you need a break from the action, grab a book (or turn on your tablet) and check out the pool. Don't forget to stop by Bikini's Pool Bar & Grill and we'll serve you up a frosty beverage of your choice. Should you need any assistance making reservations or scheduling activities, our friendly on-site concierge staff will be happy to assist you. We can even create a special package of events tailored to your specific interests. We look forward to welcoming you! Sincerely, Richard Roy General Manager ... more   less 
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Also Known As:
Tropicana Aruba Hotel Oranjestad
Tropicana Aruba Resort And Casino
The Aruban Hotel
Aruban Hotel Oranjestad
Aruba La Cabana
La Cabana Resort Aruba
Aruban Resort Casino
Tropicana Aruba Resort & Casino Oranjestad

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