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“Cheap and cheerful...friendly staff but hotel let down by few things.” 3 of 5 stars
Review of Tropicana Aruba Resort & Casino

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Tropicana Aruba Resort & Casino
3.0 of 5 Resort   |   J.E. Irausquin Blvd. #248 | Aruba, Oranjestad, Aruba   |  
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B&B on our Deluxe units
Ranked #7 of 9 Hotels in Oranjestad
Toronto, Canada
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
22 helpful votes 22 helpful votes
“Cheap and cheerful...friendly staff but hotel let down by few things.”
3 of 5 stars Reviewed February 12, 2013

First of all, this was certainly a cheaper option when staying on the island of Aruba (Aruba is VERY expensive as a whole - be warned! $5.50 for a bag of potato chips, anyone??).

We had an apartment on the 2nd floor, overlooking the rather lovely pool and courtyard area. The pool was clean, (loved the pool slide and the ever pressent Iguana's!).. the hotel staff VERY friendly, and the apartment itself was on the large side. The bed was the biggest I've stayed in in a long while, and the kitchen came fully stocked.

Just a few things to improve on though....the worst aspect about this room was the overwhelming smell of damp/mould. It's obviously a sea-air issue that they have failed to find a cure for...the damp in the room was so bad, the fridge and the bedside lamps were actually RUSTING AWAY!! Rust stains all over them, and the wooden veneer on the kitchen cabinets was rotten and peeling away due to the damp.I would never use the sofa bed...it just stank of mould.
Running the (welcome) air-conditioner 24/7 did nothing to get rid of the smell. It's something that urgently needs addressing during their upgrade.

The rooms are very 'retro' (the oldest hairdryer I've ever seen in a psychodelic green/blue bathroom) and need updating.

Overall, this place just needs a complete overhaul...but there are clearly signs that they are doing that. But you can bet it will be on 'island time' ...so don't expect it done soon!

Room Tip: Ask for 3rd floor pool-view if poss....
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  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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513 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
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English first
Jacksonville, Florida
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 10, 2013

We spent a week at the Tropicana and had a great time. When we checked in, the front desk was packed. Our room had two double beds instead and no view of the pool. We asked if we could switch to a room with a king bed and a view and they said they were too busy and we could ask tomorrow. We were a little annoyed about this, but I did understand because there was definitely a crowd checking in. The pools were nice and the water slide was fun. Like everyone else said, the rooms are outdated but we didn't care because we spent ALL DAY, EVERYDAY at the beach. The beach was just across the street. Palapas are first come first serve, so be prepared to wake up at 6 am if you want to get some shade!

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Columbia, New Hampshire, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 9, 2013

I do agree that the decor needs some update. The rooms are clean and the staff are great. Always plenty of hot water and plenty of towels. We spend most of our time at the beach or touring the island. Love the beach.
Really need new pillows. Also like having Dunkin Donuts near. A+

Room Tip: We like the ground floor do not like to spend time in elevator.
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  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Weyburn, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 4, 2013

Okay yes the decor is outdated but we were hardly in our room. The rooms are spacious, they are all suites with a living room, dining area and kitchen. The staff is really great, especially Glenda at the front desk and Enrique at the pool bar. When we checked in, our room was dirty. I was so disappointed thinking what way to start off our trip. So we immediately went down to tell them and Glenda set us up in a wonderful poolside room. Our trip came with breakfast each morning which wasn't a standard continental breakfast, we got to order from a menu. The grocery store is a short walk and we picked up snacks and alcohol. You can also order hot sandwiches. Eagle Beach is just a short walk and there is a beach bar to order drinks and food. Dunkin Donuts and Baskin Robbins is right on the property for your coffee fix. Anywhere else you want to go is a short taxi ride away. If you have kids they will enjoy the waterslide. Overall, we enjoyed our stay!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ROTHSCHILD
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 31, 2013

This hotel is sad, the decor is VERY 70'S AND 80'S. I see some people are happy, but this hotel has some timeshare owners that were ripped off and are very angry with this place, but only stay because they didnt want to give up what they paid for. The employees were awesome, Raymond the bellhop always happy and willing to help in anyway at any time!! Pool area is beautiful with a waterfall on one side and big slide on other with swim up bar.Lots of iguanas around, but I'm ok with that. Grocery store right across street. Overall when Aruba it's like they say one happy island, how much time do you stay in room anyway? Recommend maybe, but I'll let you decide.

  • Stayed January 2013, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Georgetown, Canada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 23, 2013

Very nice hotel, great value.
We had booked this trip all very last minute and were pleasantly surprised. Yes the hotel is a little tired but is undergoing renovations, the rooms and amenities are all very clean. It was great having a full size kitchen as we were able to make lunches and also have wine and beer in our full size fridge, the kitchen is very well equipped. We had a ground floor suite with a king size bedroom, tv in bedroom and living room and the air conditioning worked fine, we had ours turned right down to minimum and found it quite cold at times but they ask you not to turn them off due to condensation. In our package breakfast was included and we had a choice of either eating at The Crazy Parrot - poolside bar or going over to Busters casino and bar, the food was good at both places. We ate out every night and there was plenty of choices within walking distance of the hotel, Tulip was great value for money, Passions on the Beach is very romantic and the food great. We also took the bus several times and found it very easy to get around at $2.30 p.person and they run very frequently, we took the bus into Oranjestad and also went in the other direction to Palm Beach area which was very busy and had plenty of restaurants to choose from.
You really must go to happy hour at The Crazy Parrot and visit with Enrique who has a wonderful jolly disposition and oh what a laugh he has, such a happy person.
The first person you meet at this hotel is Raymond the bellhop who is very helpful and willing to help with all your needs.
The lady that books all the tours is a wonderful person and booked trips for us, we went on The Atlantis Submarine trip which we thoroughly enjoyed and would definitely recommend this trip,
We went to the spa (which is on property) one afternoon for a massage, we needed our legs massaged as we had done so much walking and we felt wonderful afterwards, so relaxing.
We walked over to the supermarket several times, we found a walkway at the side of the hotel which brought us out opposite the supermarket, just cross the road - so nice and close and easy to get to.
Had a very pleasant stay at this hotel, thank you to all the staff.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Shore MA
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 19, 2013

While it seems to be under a significant renovation, there was rather limited noise and inconvience caused by it. The space is a bit dated and tired and does need a some new furnitures. THe public spaces were clean and well mainatined, the staff was friendly and helpful. The pools were clean and enough chairs. The pool bar was over seen by Enrique who was a highlight of the experience. He made the days fun and offered great advise of things to see nad places to eat. I look forward to another return

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tropicana Aruba Resort & Casino

Address: J.E. Irausquin Blvd. #248 | Aruba, Oranjestad, Aruba
Phone Number:
Location: Caribbean > Aruba > Oranjestad
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Oranjestad
#5 On the Beach Hotel in Oranjestad
#5 Top resorts Hotel in Oranjestad
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Tropicana Aruba Resort & Casino 3*
Number of rooms: 226
Official Description (provided by the hotel):
Bon Bini! Experience a world of limitless adventure and sun-filled days in Aruba. The Tropicana Aruba Resort & Casino is just a short stroll to the white sands of Eagle Beach and centrally located in the low-rise district away from the crowds. In addition to lounging around on one of the Top 10 beaches in the world, Tropicana Aruba Resort & Casino is near a myriad of entertainment options, numerous attractions, live cultural events and of course, shopping. When you need a break from the action, grab a book (or turn on your tablet) and check out the pool. Don't forget to stop by Bikini's Pool Bar & Grill and we'll serve you up a frosty beverage of your choice. Should you need any assistance making reservations or scheduling activities, our friendly on-site concierge staff will be happy to assist you. We can even create a special package of events tailored to your specific interests. We look forward to welcoming you! Sincerely, Brian Stedeford General Manager ... more   less 
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Also Known As:
Tropicana Aruba Hotel Oranjestad
Tropicana Aruba Resort And Casino
The Aruban Hotel
Aruban Hotel Oranjestad
Aruba La Cabana
La Cabana Resort Aruba
Aruban Resort Casino
Tropicana Aruba Resort & Casino Oranjestad

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