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“Lovely hotel!” 4 of 5 stars
Review of Renaissance Aruba Resort & Casino

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Renaissance Aruba Resort & Casino
4.0 of 5 Resort   |   L G Smith Boulevard 82, Oranjestad, Aruba   |  
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Ranked #1 of 9 Hotels in Oranjestad
West Midlands
Top Contributor
60 reviews 60 reviews
43 hotel reviews
Reviews in 35 cities Reviews in 35 cities
52 helpful votes 52 helpful votes
“Lovely hotel!”
4 of 5 stars Reviewed June 14, 2013

We stayed at this hotel in May 2013, in short the hotel is very nice but the service is either excellent or really bad. We stayed on an all inclusive basis and we were really glad we did as the resort is very expensive (we are Brits and I'm comparing the prices to European resorts) for example the cost of two spirits and mixers is over $30. The all inclusive package is excellent and is like nothing I have ever experienced before, upon check in you are given a list of participating bars and restaurants within the resort rather than just eating in the same place every day which is often the case in most european all inclusive hotels. We felt this gave us the freedom to try different venues and the food was truly excellent in every venue however the service was not. The service in the venues was either very good or very poor especially the steak and chop house. The variety of drinks on the all inclusive package is excellent and is in the main includes a large selection of premium brands. The rooms (Marina Suites) are nice, well maintained and cleaned daily, two TVs, small kitchen, large bathrooms and well stocked products and towels. The good points are, nice pool area, lovely private beach and the jewel in the crown is the private island owned by the hotel and free to use for guests, all inclusive guests can also use their package on the private island for both food and drink. The bad points are the hotel is very close to he airport and constant low flying aircraft during the day. As long as you can cope with this the hotel is a little piece of heaven!

Room Tip: I would personally book as sea view as the view is stunning
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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2,476 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (515)
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English first
East Longmeadow, Massachusetts
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 11, 2013

Just got back from 5 nights at the Marina hotel. Would definitely return. Not to big, Not to small. Perfect size. Updated. Their private island is WONDEFUL except for the mosquitos. They are incredible. They need to allow the trade winds to sweep them out by unblocking the air flow with trees and fences. Bring OFF with 25% deet. The beach service is slow at both the island and the Ocean hotel. Some of the staff were excellent some were OK. Cesar the bellman was excellent. Very helpful. Asked every time he saw us how we were doing. Great location in the city. The city is building a trolley that will travel throughout the town which will be great when it's finished. One of the top trips we've taken. I gave it a 4 but it is really a 4 and a half (mosquitos).

Room Tip: Get a front view of the harbor.
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami Fl
Senior Contributor
28 reviews 28 reviews
27 hotel reviews
Reviews in 24 cities Reviews in 24 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed June 11, 2013

This hotel is overdue for a complete refurbish job. I did not find any Bed Bugs as mentioned by others reviewers on my room, however the mattress was horrible and really old. The bathroom was clean, but the bathtub was stained with rust. The A/C was adequate. The Aquarium restaurant on site offers buffet breakfast/Lunch/Dinner. The food is OK not great, but there were flies around the buffet. There is a Starbucks on the first level of the hotel which is very convenient; if your breakfast is not included (mine was not). The staff is very helpful and friendly. There is a boat shuttle to a private island (free); it is a short 10-15 min ride to a private beach and some relaxation with the airport noise on the background. The hotel is right across the Cruise port, and next to a high end shopping center it is not located on the main “Tourist” "High Rise area. Lousy internet (Free at the lobby only), try to use the Starbucks for free.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Grand Cayman
Top Contributor
181 reviews 181 reviews
58 hotel reviews
Reviews in 55 cities Reviews in 55 cities
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed June 10, 2013

A great location, right in the middle of town with lots of things to do, shops, restaurants and much more. As for the hotel the main building has many rooms under repairs/remodeling. The beach front building is more for families and the main building is more for singles and couples. Services is average, while I found a few good staff. The two buildings are in badly need to repairs/remodeling. Rooms size are good, but again new furniture would be good.

Room Tip: If you are a couple or single, the main building is much better, for a family the beach front is bet...
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  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 10, 2013

After reviewing weekly on different reviews about hotel I was scared, I saw everything from bed bugs, no maid service to unfriendly workers. Well ALL OF WHICH WAS NOT TRUE!! Everyone who worked there was very helpful and pleasant. My son and I were celebrating our birthdays and we had a great time. It wasn't crowded, plenty of lounge chairs by the pool and beach. The private island was beautiful. Do expect to see a lot of iguanas. Mainly couples and friends. But kid friendly.the rooms were a good size, nice view of marina and ocean. Had all inclusive food was good steakhouse was great and Juana in Atlantis was soooo nice "miss you". In conversion she found out it was my birthday and she had chef make me a cake and everyone sung happy birthday, how nice was that ! Very clean, everywhere, everyone spoke in passing. Would definitely return. Oh Fatima at the pool bar the best! Miss you !! So friendly, thanks for the signature drink lol hope to see you all soon. Our first time there weather is the best, will be back soon thank you!

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, New York
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed June 8, 2013

My fiance and I stayed at the Ocean Suites. We had a great room with kitchenette , living room, balcony and more! We really liked our room and the view of the beach. The pool on the ocean suites side is great with a swim up bar. The water is a good level if you plan to come with kids. The infinity pool on the marina side is more for adults no swim bar there but there is a bar next door and waiters come and take orders for drinks and food. Now to the best part the private beach! I love the fact that it is secluded and exclusive to Renaissance guests only, you need your room key to board the boat which will take you to the island. There they have two sides.One called iguana beach which has many iguanas walking around and the other called flamingo beach which of course has flamingos walking around freely. The iguana side is more for families it has a restaurant on that end and the water is nice and shallow . Beautiful clear blue water and friendly fish swimming next to you.The flamingo side is more for adults and you have the option of going topless if you would like a tan without tan lines. The flamingo side is very quiet and serine since there are no children in the area. There is also a spa on that side which seemed like a thing to try! (next time) The area of the resort is perfect it's like they have their own town with a movie theater, several restaurants , shopping centers and more. Our favorite restaurant was the steakhouse, excellent service and amazing food! I like to wonder off so we walked in to town which I must admit was a bit scary in the night time but thankfully nothing bad happened. It was a pleasant walk. We tried a tapas place very reasonable pricing and a Cuban place I forget the name. The staff there was very friendly and there was live music. Gave it a romantic feel. We checked out the little shops where the boats dock thinking it would be somewhat cheap but instead ended up having worse prices than the actual stores. I say check it out at your own risk. We went on one excursion which the hotel booked for us. We went horseback riding through gold mines, on the beach and to an ostrich farm. What an experience! The ostrich farm was pretty cool and we even got to feed them. Our tour guides were very informative and I actually learned a thing or two from them. Overall our vacation was the best! I love this place so much I would like to plan my destination wedding there next year!

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beverly, Massachusetts
Top Contributor
95 reviews 95 reviews
9 hotel reviews
Reviews in 25 cities Reviews in 25 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed June 7, 2013

We stayed for 10 days at the Renaissance Resort & Casino. After reading some of the reviews we were skeptical as whether to change our hotel before we left, but were so glad we did not. We stayed in the Ocean Suites overlooking the pool with a balcony and ocean view. The room was spacious with a living room, galley kitchen and bedroom with king size bed. The self set A/C kept the whole place at a nice temperature. It was in the 90's and humid the whole time we were there but hardly noticed while inside or sleeping.
All of the hotel personnel are very helpful, especially Linda the Navigator. If she did not know the answer to a question she quickly found out and left a message on the room answering machine. Some people had mentioned that people were in the lobby using the WIFI but we checked out a few other hotels and it was the same here. As for the hot lobby, you are in a tropical place and the doors are left open to provide a tropical atmosphere. The private Island was an added surprise, oh those Flamingo's you could get right up to them. Enjoyed the pool and the swim up bar when we took a dip to cool off at night. We ate at several of the restaurants in the pavilion next door and visited the Casino to make a contribution several times:-) We will stay at the Renaissance again! Glad we did not listen to the negative reviews...

Room Tip: We were in room 4213 overlooking the pool never heard any noise from anywhere.
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Renaissance Aruba Resort & Casino

Address: L G Smith Boulevard 82, Oranjestad, Aruba
Location: Caribbean > Aruba > Oranjestad
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Spa Hotel in Oranjestad
#1 Top resorts Hotel in Oranjestad
#1 On the Beach Hotel in Oranjestad
#1 Romantic Hotel in Oranjestad
#4 Family Hotel in Oranjestad
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Renaissance Aruba Resort & Casino 4*
Number of rooms: 559
Official Description (provided by the hotel):
The wonder of Renaissance Aruba isn’t just white sandy beaches, or crystal blue waters. The chance to discover something wonderful is all over the island, and we can show you the way. Our location in Oranjestad’s vibrant downtown gives you endless opportunities to indulge your inner shopaholic, get the thrill of a hand of poker in our two casinos, or take in Aruban culture from the beating heart of Aruba’s capital city. For an escape within an escape take a water taxi to Renaissance Island, Aruba’s only private beaches. Its pristine, secluded shores offer peace and solitude simply not found anywhere else in the world.We offer two hotels each with their own unique experience, but still allow you to enjoy the amenities of both. The Renaissance Marina Hotel was especially designed to be an intimate couples escape, and features a water launch to Renaissance Island from inside the hotel itself. Renaissance Ocean Suites is perfect for families so the littlest ones can discover the wonders of paradise for themselves. No matter where you go with Renaissance Aruba Resort and Casino we will be your guide to finding everything this happy island has to offer. ... more   less 
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Also Known As:
Renaissance Aruba Resort And Casino
Renaissance Aruba Hotel Oranjestad
Renaissance Hotel Aruba
Renaissance Oranjestad
Oranjestad Renaissance
Renaissance Aruba Resort & Casino Oranjestad

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